Attended the Supervisor Hilda Solis Chinese Lunar New Year event at the Hacienda Heights Community…read moreCenter today. It is the year of the Fire Horse. A great event with L. A. County people, politicians and guests celebrating the LNY. Wonderful food and entertainment of a Lion Dance and traditional Chinese dances. A very nice community facility. Rating: 4 Stars

I just got off the phone to inquiry about renting a space for rehearsal and before I could give any…read moreother information I was told that it would be too expensive for me. I was very offended. This call was made today 6/9 at 5:30 so I don't know who is answering the phone. It was a young gentleman, but to make an assumption That I could not afford something is not for him to decide. His responsibility was to give the information that I was inquiring about at least, allow me to explain what I was looking for and what organization it was for. Not only do I run a nonprofit, I'm a property owner in Hacienda Heights, community member and I think that was so insulting. I thanked him for his service and told him I could no longer further the conversation. I said my goodbye so I definitely do not recommend this place to anyone. They're not interested in helping a community if they can insult and turn someone away without even knowing who they are and what their needs are. With everything going on in the world and in our own state, we need to be respectful to our community members. The reason I reached out was before I gave my money to another business outside my community. I thought I should inquire within my community because it would be most beneficial to give back to the community I am from. Whoever this young man is, I highly recommend that he does not answer the phone or do any type of customer service. He is rude and offensive.

I almost don't want to post....this is my go to place for fun activities. All the staff have been…read morefriendly and kind. My son also belongs and we are great supporters to all their events. You must join but the annual fee is reasonable. They have two major events and these help hem be low cost to the community. We do most of the summer events and folks that are not members can pay to do activities and just pay more than a member. pearl, Melissa, Tony and Kyle are great staff. I am forgetting some, sorry.

I've been a member of the Community Center for a few years now. They offer many different programs…read morefor all ages. But due to work, I have only been able to take a few classes throughout the years. But I do love the variety of classes that they offer and how constant their schedule is. If you are looking for a Japanese school for your child to attend, they offer that. If you would like to just learn more about the community through the different cultural classes, just sign up for the emails and you can be alerted for upcoming classes that they offer. I've taken amigurumi (crochet), ikebana (Japanese flower arrangement), and a cooking class. All of the instructors are great and mostly volunteers. So it just shows you what a great community there is. They have festivals through the year and also help put on the West Covina Cherry Blossom Festival. They also host the West Covina obon at the center but it is organized by the Buddhist church which is based out of the community center. So there is just a lot of activities that you can get involved with.

I wanted to submit feedback regarding who seems to be a recent new employee working on Tuesday…read moreevenings - a white male young adult in his early twenties with curly blonde hair This male employee at the Community Center at 375 Campus Drive on Tuesday evenings is extremely aggressive. As part of the Beginning Line Dance Adult Class (SU26-4219), our class's official schedule is from 7:15 PM - 8:15 PM PDT. Last week on Tuesday, July 21, this employee in question, barged into the class slightly past 8:00 PM PDT and started yelling at us that class is over, with no respect or regard for the teacher either. He then started moving chairs every which way to begin stacking, except as a full class of 35 people, and on many occasions, over 35, we are already jam packed in there, so this male employee swinging chairs around carelessly in an attempt to rush us out of there while we are in the middle of class is extremely reckless and dangerous. Especially since this class has multiple students who are elderly. Is it a value of the Arcadia Recreation Team to have employees be rude to students who largely are from the young children and elderly age group? Is there a lack of training to this team, such that employees think it is okay to yell and disrupt a class that students have paid for and has not reached the designated ending time set by the city?  I feel in danger when I see this male barge in, as he clearly has no respect and is extremely hot headed. If he is in such a rush to end his shift, perhaps he should not be assigned to this evening time slot.  My family and I have been students in multiple classes since 2017, and never has there been an employee who treated a class with this level of disrespect. Multiple other students in this Tuesday class were unhappy with his behavior and called him out, only for him to continue shouting at us as he ignored us and stormed out of the classroom. If these are the values shown in experiences at Arcadia Recreation Center, I will have to end my time taking classes here this season, even though we have attended classes since 2017 and have taken Line Dance Class for the last 3 years. This is extremely disappointing service and disturbing behavior for an employee of the City of Arcadia to have.

Annie Sumioka is a kind, loving, and caring lady, always with a smile on her face. She always pays…read moreattention to the details and is always there. She makes all of us seniors feel welcome on every trip and program we attend.

THIS REVIEW IS FOR HOSTING AN EVENT…read more My baby shower was hosted here and we had a great time! If you're a Rosemead resident with a Rosemead address on your ID, you'll get half off the renting costs :) Rented out Room 2(?) the largest room that fits 300 guests. We had about 150 people at our baby shower and it was very comfortable. The staff set the table and chairs for us, while providing extra tables for desserts, food, gifts etc. Having strong AC was extremely important for us and they fulfilled that need! There was a restroom with 5 stalls per gender that was super convenient inside the room. The center also provided several large trash cans and emptied out the trash throughout the event. There are doors that open to the outside park area, where we stationed our catering vendor. This place is great and they get quite busy so I'd highly recommend booking early if you're interested!

The staff were able to direct us to our event very quickly. The space was clean and seemed…read morecomfortable. They're well prepared to host events, though the space is a little basic. On a very hot day, the air conditioning was working extremely well even in a crowded room. I would not hesitate to host a casual event here!

It nice and they have daycare at the center. But the youth worker are very young and need to have…read morepatience with these young children

I took my recipient here. It's kinda of a nightmare. The security guards come in and out and…read morehang out cracking jokes the whole time or scrolling on the phone when one walked away to get a drink....our dollars at work. The two service windows don't have clear signs. People all standing in front of it and around it. Waiting. But you find out is that they've been helped and are waiting. Meanwhile, I'm thinking I'm in line. I had to find out from someone who came up after me that I had to around these people and push a button at the window for help! Security guards are still there cracking jokes. So what do you do? You obviously get paid to do nothing! No posts at window to push button for help. No one stands aside or tells you. I wasted half an hour in an imaginary line. Another 90 minutes after I got to the window. I'm still waiting. It's going to be 2 hour wait in a few minutes. Security guards still cracking jokes. Maybe they're the paid entertainment.

Customer service sucks and they make people wait outside on the sun they think there better than…read moreeveryone else

Everything!! Events, gatherings, birthday parties all…read moregood. DJs are awesome. Bartenders are great, love them all. And the extra touch is Lupita's Kitchen.

My experience was very good. All my brothers were friendly. The food was good and nice atmosphere…read more also, I'm proud of being a member of post 1944 and honor guard thank you brother.

Parking is available . The building is clean and they even have kitchen facilities . They have…read moretheir meeting here where is spacious place to be .

The community center and senior center are such an asset to the city of Duarte. It amazes me that…read morea city of its size offers so much to its community.

An excellent place, I recommend it to anyone who wants a cultured and friendly environment. The…read morepeople working here are incredibly kind and helpful in everything. You can choose from many programs and courses, which - except for Bingo - are free. There is free computer and internet use (even printing up to 5 pages) , and there is also a small mini gym. You can apply for food assistance once a month, and they help make the utility bills affordable (for those below a certain income limit). The building is very clean, tidy, and in the bathrooms always is plenti paper towel and toiletpaper, and also, very clean. In this crazy hot weather I can't imagine a better place than this.

San Gabriel Valley Service Center has friendly customer service and great resources. They have…read moreutility assistance and food banks.