Thank you for the delicious patriotic drive thru lunch and accessories. The peach tea drink and…read morecupcake was delicious. Thank you for making the holiday a precious memory. Enjoy your forth of July!!

I wanted to submit feedback regarding who seems to be a recent new employee working on Tuesday…read moreevenings - a white male young adult in his early twenties with curly blonde hair This male employee at the Community Center at 375 Campus Drive on Tuesday evenings is extremely aggressive. As part of the Beginning Line Dance Adult Class (SU26-4219), our class's official schedule is from 7:15 PM - 8:15 PM PDT. Last week on Tuesday, July 21, this employee in question, barged into the class slightly past 8:00 PM PDT and started yelling at us that class is over, with no respect or regard for the teacher either. He then started moving chairs every which way to begin stacking, except as a full class of 35 people, and on many occasions, over 35, we are already jam packed in there, so this male employee swinging chairs around carelessly in an attempt to rush us out of there while we are in the middle of class is extremely reckless and dangerous. Especially since this class has multiple students who are elderly. Is it a value of the Arcadia Recreation Team to have employees be rude to students who largely are from the young children and elderly age group? Is there a lack of training to this team, such that employees think it is okay to yell and disrupt a class that students have paid for and has not reached the designated ending time set by the city?  I feel in danger when I see this male barge in, as he clearly has no respect and is extremely hot headed. If he is in such a rush to end his shift, perhaps he should not be assigned to this evening time slot.  My family and I have been students in multiple classes since 2017, and never has there been an employee who treated a class with this level of disrespect. Multiple other students in this Tuesday class were unhappy with his behavior and called him out, only for him to continue shouting at us as he ignored us and stormed out of the classroom. If these are the values shown in experiences at Arcadia Recreation Center, I will have to end my time taking classes here this season, even though we have attended classes since 2017 and have taken Line Dance Class for the last 3 years. This is extremely disappointing service and disturbing behavior for an employee of the City of Arcadia to have.

Always clean and kept up, I've rented a room here three times (in the last 2 years). I recommend…read morecalling as far in advance as you possibly can to get the date you want. Rooms are rented out fast and months in advance. Right now, prices are decent but do go up every year, especially the staff fee. Day of events, the rooms were setup how I wanted it and ready for us to start decorating at our starting time. The only thing I would appreciate more is if the staff member assigned to our party would come check the trash cans throughout our rented time, instead of me having to walk over to the front desk 3 or 4 times throughout the event. Having to leave just to have someone take out the trash is a bit annoying. They're rules are very simple, no hooks/tape (except painters tape) on the walls. No alcohol of any kind in the smaller rooms. Full payment due 2 weeks before event or reservations may be canceled. **One thing I have to share is payments cannot be in cash. CARD ONLY! The first time I reserved a room, the man who helped me allowed me to pay my last payment with cash. The last time I rented a room I purposely went to bank to pull out money, just to be told "no cash accepted". So I had to make 2 unnecessary trips to the bank that day.

Attended the Supervisor Hilda Solis Chinese Lunar New Year event at the Hacienda Heights Community…read moreCenter today. It is the year of the Fire Horse. A great event with L. A. County people, politicians and guests celebrating the LNY. Wonderful food and entertainment of a Lion Dance and traditional Chinese dances. A very nice community facility. Rating: 4 Stars

I took my recipient here. It's kinda of a nightmare. The security guards come in and out and…read morehang out cracking jokes the whole time or scrolling on the phone when one walked away to get a drink....our dollars at work. The two service windows don't have clear signs. People all standing in front of it and around it. Waiting. But you find out is that they've been helped and are waiting. Meanwhile, I'm thinking I'm in line. I had to find out from someone who came up after me that I had to around these people and push a button at the window for help! Security guards are still there cracking jokes. So what do you do? You obviously get paid to do nothing! No posts at window to push button for help. No one stands aside or tells you. I wasted half an hour in an imaginary line. Another 90 minutes after I got to the window. I'm still waiting. It's going to be 2 hour wait in a few minutes. Security guards still cracking jokes. Maybe they're the paid entertainment.

Customer service sucks and they make people wait outside on the sun they think there better than…read moreeveryone else

If you can station someone in the front to answer the door would be awesome. There were so many…read morecars parked in front but nobody to answer the door. I even called and left a message but nobody has even called me back and it's been a week. If you are a community center and offer some sort of service to the elderly I'd very much like information regarding it.

MAIN BANQUET HALL RENTAL REVIEW…read more Pros: - room was spacious and clean. - rental came with 20 round tables and 10 rectangle tables that fit 10 chairs each and also included 200 chairs - they have a stage - they have a kitchen you can also rent for $67 extra but it comes with a huge fridge freezer and hotel size ice machine - semi-private playground is attached in the back which is hardly used by the public - plenty of parking but if the community center has classes going on those spaces will have to be shared so this can be a negative - restrooms are very clean Cons: - no mic system no speakers we brought our own - kitchen doesn't include their stove - you have to pay for a staff member to be there for your entire event time ($23/hr I think) - no alcohol allowed unless you hire and pay for security guards We booked the big banquet room on a Saturday for our son's birthday party and had a wonderful time. The security guard and most of the staff are nice. I had an issue with one of the worker (Jessica?) being rude to me over the phone. Basically I called and got permission from their office that I could store some drinks/food in the fridge the night before my party. But they didn't tell me their staff also used the same fridge and I guess someone almost ate our cupcakes. Not a big deal but Jessica called me and accused me of breaking their rules and tried to go off on me stating I would have to pay for another day or something crazy like that. Very unprofessional. Obviously whoever told me yes (guy who had a very sweet personality) lied to her and told her he never did such a thing Long story short- write your name on all your stuff in the fridge!!! They have a smaller room (130-140 people) to rent up at the playground level which was also a great option and a lot cheaper. There they offer an attached patio and kitchen as well with the room and have close access to the water park and playground. Also a great choice.

We enjoy being the kids here to "trunk" or treat. It is normally local businesses and vendors that…read morecome together to pass out candy for Halloween. There are costume contests for age groups and even dogs. Vendors are there, a few good trucks, and some nice photo ops. There's also a movie being projected and a Halloween maze. I believe see can vote for the best decorated trunk. Some were pretty awesome. The kids love it! And we feel safer with the treats that are passed out to the children. Note that you should be there early so you don't have to wait in line for too long. However, the line goes fairly constant. Only stalling when there are photos taken. Will be back again next year, and will try to make it to the Alhambra one too.

Went through counseling here with Mr. Ng and he was awesome, kind, very helpful and patient to help…read moreus walkthrough different issues. Affordable too. Highly recommend this place!

This website gave me the impression is neglected and not been upgraded for long time. It was ok few…read moreyears ago but sorry to say its not helpful at all now.

An excellent place, I recommend it to anyone who wants a cultured and friendly environment. The…read morepeople working here are incredibly kind and helpful in everything. You can choose from many programs and courses, which - except for Bingo - are free. There is free computer and internet use (even printing up to 5 pages) , and there is also a small mini gym. You can apply for food assistance once a month, and they help make the utility bills affordable (for those below a certain income limit). The building is very clean, tidy, and in the bathrooms always is plenti paper towel and toiletpaper, and also, very clean. In this crazy hot weather I can't imagine a better place than this.

San Gabriel Valley Service Center has friendly customer service and great resources. They have…read moreutility assistance and food banks.

I almost don't want to post....this is my go to place for fun activities. All the staff have been…read morefriendly and kind. My son also belongs and we are great supporters to all their events. You must join but the annual fee is reasonable. They have two major events and these help hem be low cost to the community. We do most of the summer events and folks that are not members can pay to do activities and just pay more than a member. pearl, Melissa, Tony and Kyle are great staff. I am forgetting some, sorry.

I've been a member of the Community Center for a few years now. They offer many different programs…read morefor all ages. But due to work, I have only been able to take a few classes throughout the years. But I do love the variety of classes that they offer and how constant their schedule is. If you are looking for a Japanese school for your child to attend, they offer that. If you would like to just learn more about the community through the different cultural classes, just sign up for the emails and you can be alerted for upcoming classes that they offer. I've taken amigurumi (crochet), ikebana (Japanese flower arrangement), and a cooking class. All of the instructors are great and mostly volunteers. So it just shows you what a great community there is. They have festivals through the year and also help put on the West Covina Cherry Blossom Festival. They also host the West Covina obon at the center but it is organized by the Buddhist church which is based out of the community center. So there is just a lot of activities that you can get involved with.