As a physician, I'm careful about where I refer my patients. Over the years, I've had the…read moreopportunity to refer many individuals to Sara Banks at Ascend Therapy in Naperville, and the feedback has been consistently excellent. Patients frequently report feeling heard, respected, and meaningfully supported in their work with her. Just as important, I've seen tangible progress, whether in managing anxiety, navigating life transitions, or improving overall emotional well-being. It's clear that Sara brings both clinical skill and genuine compassion to her practice. I feel confident continuing to refer patients to her, knowing they are in capable and thoughtful hands. Dr. Jennifer Skrabutenas Director of Functional Medicine / Fox Valley Chiropractic Physicians

Unfortunately, from the beginning I felt unheard and like I was the problem. As an adult going to…read moretherapy with my mother, nagla seemed to instantly and confidently choose my mother as the sane point of contact. Meaning instead of helping my mother and I bridge our gap, heal and grow; The full year became sessions focused on me and how awful I am. I had no power as the two discussed how I'll understand when I'm a "real" mom as nagla and my mother have adult children and I only have my toddler, so I wasnot seen as an equal. Sessions endured with no regard to areas that needed healing for my mother and I. I was given goals, tasks and consequences while my mother was never pressured to do any of the like. Nagla constantly forgot the very few names brought up in every meeting, a fixed weekly schedule that we brought up every time seemed to be a surprise to her each time. sadly she didn't seem to care about my concerns as I was not the one paying. I found group therapy that helped me feel the confidence to post this. I feel better after stopping seeing her. It's been about 4 months and I feel much happier and confident again. What hurt me the most was in the first meeting, I mentioned the father of my son and him being estranged. the publicity of motherhood unwed and the accusations that came with it. Her immediate response wasn't any kindness but she had the nerve to ask how i know the father of my son is the father of my son and if I was sure and how could I be sure. ​

I have had the pleasure of being a client at Edgewood Clinical Services for the past month. After…read moremy husband passed away on October 19th suddenly and tragically. I knew I had to reconnect with our old therapist, Daniel Sterdt, who is AMAZING, kind, & has been a God sent for years. It had to be Daniel! I was taken a back by his new home at Edgewood, as their facility is so warm, calm and comforting (I love the free gourmet coffee as an added bonus)! Everyone who works here is so understanding and kind. I cannot recommend this place highly enough. If you need help, please reach out to them. They are angels!!! Thank you Edgewood!

What's with all the candy? Not a healthy environment at all for people with food addictions or…read morechildren with behavioral problems. I did some research for a relative in need and discovered there are severe problems with management at all the locations. I popped in to check out the lobby at another location and the candles burning were horrible. I asked someone named Megan if I could get some info to take home and read and she rudely told me to wait until the front desk staff person was off the phone and she walked away. I guess it was beneath her to be of assistance. Not sure what department she was from, but clearly she's lacking in people skills. Found a better place for my relative.

I met directly with Jeff and he was a very good listener, explained the overall process in detail,…read morehelped me understand options available to me. He's also was very transparent and told me exactly what I needed to hear. I recommend Jeff and will use him again if needed.

From the owner: Is your child suffering from depression or self-esteem issues? Dr. Jeffry Manasse helps adolescents…read moreget back on their feet. As a licensed psychologist and a clinical member of the American Academy of Marriage and Family Therapists, Dr. Manasse is dedicated to expert psychological care for all ages. While specializing in adolescents, he also counsels adults, couples and families. The list of services include: cognitive testing, neurocognitive testing, attentional assessment, tests of executive function, personality functioning of children and adolescents, and much more. Call or email today to schedule an appointment.

Incorrect information, different clinical care information, when I can gain access to someone. The…read morefees do not match the quality of care I am at least use to. Very disappointing experience of several months. The clinicians may be better, much better than the people that provide information which has been incorrect for me, too many times.

So, they charged mw two times for the same thing. They charged the card I had on file for $200 and…read moresome change and then they sent me a bill around $200 which I paid over the internet. Only to find they had already charged me once for it! Okay, so it's a mistake or a miscommunication. It happens. But then I called their billing department, and I called them again. And then I called them again.... each time leaving messages and nobody ever gets back to me. On their phone message they say you won't get a response for 3-5 days. But emailing them is quicker. So, I email them. And I wait and I wait and I wait through the weekend. No word from anyone. Finally I call the regular receptionist to ask what the deal is. Do these people not work every day? They can't! Nobody ever answers their phone or their emails! In one week they charged me $400 and I cannot even get an answer from them. So she says she will email the director of the billing department. So far, no word from this mysterious "director of billing" who is most likely just a legend and doesn't really exist. If he/she does, they certainly don't give a damn about people's billing issues. I am going to my last appointment with my therapist tomorrow and I think I am going to be in the market for a different service that puts the patient first and treats people like patients instead of revenue streams to be ignored. This is a shame. I was happy with the place until then. Now I know I was nothing to them but an orange to squeeze money out of.

Dr Mullen and his staff are a complete disaster…read more I spent weeks trying to communicate with his office to make an appointment. Probably called 25x to different people to make an appointment. I was referred by my retiring doctor. But his office couldn't be bothered to communicate with me. Stay away from this fraud and his office.

Use the app to schedule & reschedule appointments! Such a time saver!…read more Billing department is great to work with; they are usually just very busy & call back which is rather inconvenient for customers. Management issue, not staff. Again, the app makes this easy if you don't mind using technology. Dr. Grace & Dr. Mullen have my highest recommendation! Again, find someone that meets YOUR needs & whom YOU feel most comfortable with. Don't let one bad session with someone who you don't connect with change your outlook on seeking personal development assistance! I know it can be extremely difficult & frustrating.

Really calming and comforting place to seek help ! The therapist are organized and professional,…read morelike changing for sure !

I can proudly say I went to therapy here from autumn 2016 until recently in February 2019, and I'm…read moregoing to miss it. This review is for Jessica Ceska, who's been the absolute best therapist I've had in the years I've been going to therapy on and off, and I want to sing her praises. The only reason I stopped going to her is because I now live in the city and the weekly drive to Naperville has become less convenient as my work schedule here in the city has gotten busier. If it weren't for my work schedule, I'd have probably stayed here with her as my therapist for forever. For now, I've found another person here in the city to help me out, but I'll always recommend Jessica and Natural Motivations for anyone looking for a suburban therapist! If you're reading this and have any judgments about therapy, I'd like to reply by saying I think everyone on Earth should try therapy at least once. Sitting down and talking with someone in a non-judgmental setting about difficult topics is incredibly helpful, and when you're matched with the perfect therapist for you, it's truly life-changing. That was my experience here at Natural Motivations. I will admit, my first time hitting the check-in button on Yelp happened the day of my last session, because I was nervous about people seeing that I went to therapy weekly. However, I realized that revealing this information and writing a review may actually help someone else who might be struggling with the idea of going, or may help someone who's looking for a good therapist. If you're not sure, just give it a try, and try out Natural Motivations. I certainly won't judge you, because there's nothing to judge! You're doing something good for yourself that will help you. Plus, I could've been the Duchess on Yelp of Natural Motivations, and I ruined my chance now ;) If you're in the Naperville area, in a surrounding suburb, or even if you are someone who lives in the city and gets out to the suburbs frequently, my recommendation to find a good therapist would be to call Natural Motivations -- maybe you'll even be compatible with my own former therapist, Jessica. You rule, Jessica. Thank you for everything, Natural Motivations!

This is very personal but it must be said: I went for some…read moregrieving counseling as I lost my brother at an early age of (64) had some anger and needed to deal with... first and foremost the therapist they recommended is 70 yrs and her memory is not sharp. Forgot all about the first session, called her out during second session and immediately started to apologize and blamed it on her age. She did not even reviewed her notes from first session. Did a review and stated my concerns and the billing reviews, just to get a general response but to their credit they said they would waive the charges. Yet I was charged because the manager "forgot" to tell the billing department. So I was credited for tow session and a missed one that was never scheduled. Today they billed my credit card again... no call no explanation. They make you give them your CC and they just bill you. I'm not saying all therapist are bad what I am saying is watch what you give them. Why do they force you to pay up front and give a CC. Stay away is what I would recommend... many places that do better and treat you better. BTW my anger has subsided due to me going to Mass and reading the bible. Kind regards Me

I worked at Fox Valley as a telehealth counselor for a couple of years before establishing a…read morepractice in my rural community. The culture is one of warmth and caring. My experience with Fox Valley was so positive because the practice is full of talented counselors. Their devotion to their clients is inspiring. As a growing practice, I know they have made an effort to streamline the front-office experience to better serve their clients. Deciding to start counseling, can be a difficult one, but choosing Fox Valley Institute is an easy one.