Drove 70 miles to drop off a machine for repair. The shop was such a great surprise...friendly…read morestaff and great selection of fabrics not to mention all of the notions. Don't miss this shop....it is definitely worth a visit. And, they had a whole wall of beautiful sale fabrics!

called about hemming a pair of pants and the lady said we don't do that, when I mentioned that…read moretheir ad said they did she said well we didn't put the ad in and hung up. So much for customer service.

Excellent service. Clothes looked great and the people are friendly. We needed a quick turn around…read morewith a suit being pressed, they gave us a faster turn around than expected.

I would NEVER take anything here! HORRIBLE. They ruined my custom made wedding shirt. They did not…read morenothing about it and I still had to pay for the cleaning! DO NOT take anything here! I wish I could negative stars.

Reasonable prices (though higher than expected) with quality work. I'd much rather pay for the…read moreservices here than pay less for sub-par work elsewhere. I had two pants (heavy duty) that required more than the average machine to hem and alter. My man did great work and it was complete in 6-days. Cash and check are accepted but no cards. Overall will continue to bring my clothing here if alterations are needed.

Couldn't get my suit done in time for the wedding...He said he needed 7…read moredays.................................And the reason for the dots........ I DONT need 85 words for what I had to state.........

Having recently moved to the Gray area, The Lost Sock is the closest Laundry Mat to my home. When I…read morearrived for that first visit, I noticed the pizza place next door was receiving a delivery and the driver blocked several parking places in front of Lost Sock and approximately six more at the far side of the shared lot where he parked his 36' truck. When I finally got a place to park, I brought my laundry inside. I most often use the Laundry Mat for comforters and rugs, loads that require a big washer and dryer. There are several big machines and they were all being used. I ended up having to use the medium sized machines. The washers themselves were smelly. Once I got the machine operating (the machines do not accept debit cards, only coins) I noticed a ring of filthy water at the bottom of the window on the machines. When the loads were finished, I was transferring them to the dryer and my white comforter dragged on the ground. By the time the dryers were finished, the Lost Sock was very busy and there was no where to fold my loads so I decided to skip it and fold at home. On my way out, I saw a nice lady drop some of her laundry so I stopped to help her. She told me to be careful because all of her blankets were covered in dog hair (Most every Laundry Mat I have ever patronized posts big signs that say "Do Not Wash Animal Blankets or Towels") but the Lost Sock did not post those signs (hindsight thought) When I got home, I put my brand new, white comforter on my bed, there were 4 big grease stains on it. The pretty white was now grey and dingy and it smelled of wet dog hair. The Lost Sock charges market prices for substandard quality. The physical condition of the business is dirty, and there was no attendant onsite. Additionally, having to feed pounds of quarters into the machines is an outdated practice which illustrates the owners' attitude about their customers. Before you put your clothing and bedding into The Lost Socks' machines, think twice. You might have to replace your belongings because they couldn't care less about anything but your money. Sad

This business needs a good thorough cleaning! Disgusting mold nasty on soap dispensers on most of…read morethe washing machines! My expensive mattress pad came out of the dryer with black markings all over it!! Had to wash it again and whatever that black is, did not come out!!!

She altered an 8 layer flower girl dress for me for a very reasonable price within one week. Very…read morefriendly and pleasant to do business with.

Phyllis is wonderful. I purchased some amazing heavy-duty curtains at the West Elm Outlet,…read moreunfortunately they were not the same size. I called Phyllis and asked her to hem them to the same length. She said she could and to drop them off. As other reviewers noted, Phyllis works out of a studio next to her home. The address listed is to her home and is rather easy to find. I arrived and she was outside and greeted me. I showed her the curtains and she took my name and number. She said she would call me when they were done and provide a cost at that time. The price for the alterations was very reasonable and made my West Elm purchase 100% worth it! The curtains are hanging in my office and they are just the right length. A great experience with Phyllis' Alterations and I will be back!

Nichole did great with the alteration job! She went over and beyond. Will definitely use her again…read moreang I absolutely highly recommend her. She picked it up and dropped it off which is very convenient for me.

I had such a great experience with Edge Sewing Services in Johnson City. Nicole was wonderful to…read morework with - she promptly returned my call, picked up my dress, and had it hemmed and returned the very same day. Everything was handled so professionally, and the quality of her work was excellent. I would highly recommend her for any alteration needs!

Amazing service--love this place! It's worth the 12 mile drive! Clothes always look great!!!read more

I discovered on Wednesday that a dry cleaner in JCity had (I thought) ruined a white stole I needed…read morethis Sunday for my first day in this parish. I hd taken it in to be cleaned w the sweat etc around the neck. I didn't look at it immediately because I was moving. I took it out of the bag Wednesday and panicked! They had-it looked like to me-gotten some kind of rusty stuff on it and pulled out the hem. I live now in Kingsport and looked for a new dry cleaners. Craig's was the closest to me with a 5 star rating. This morning I was checking to see if it was ready. This lady was very helpful and she explained what they must have done and how they could fix it. A very nice very young man was manning the desk this afternoon when I came back and he remembered me and courteously bagged it up. It was reasonable to for what they had to do to fix me for Sunday. I will bring all my cleaning the 17 miles--it was worth the trip!!! Thank you, folks! You saved my first Sunday!

It's wonderful to find a craftsman in a modern cobbler shop, using vintage equipment that is still…read moremaintained in immaculate condition, with an artist at the controls. The owner worked on my boots immediately, showing me what he planned to use before starting, and did extras--like polishing the upper and the stacked leather part of the heels on my Stingray cowboy boots--and brushed and polished each boot. I'm going back next week with my 35-year-old Hornback Alligator boots that need a lot of work (soles, heels, and refinishing). They were a gift from someone I loved, and I'll wear them until I go into the ground; however, I'd only trust Doe River Leather Works to make this repair perfectly.

This is how you DON'T REPAIR SHOES!!! If you can't do a professional job, you should NOT be in…read morebusiness! Todd completely and unprofessionally RUINED a pair of knee high canvas Chuck Taylor's. You owe us money for this. Avoid this shop for shoe repairs. Not worth the cost it will take to completely replace the shoes.