I had a planned C-section with my doctor, and I'm not going to lie--I was nervous at first. I had…read moreheard this hospital was small, but also that they offered a more personal, 1-on-1 experience. Since this was my last baby, I was really hoping for something better than my previous births with my other two daughters. Let me just say--it was the most amazing experience I've ever had. I was treated with such care, like a close family member was looking after me. The staff constantly checked in to make sure I was okay, explained everything clearly, and truly made me feel supported. My baby stayed in the room with me almost the entire time--only leaving briefly for a few necessary tests--and the nurses were kind, patient, and incredibly understanding. Honestly, it didn't feel like a regular hospital at all--it felt peaceful, warm, and focused on me and my baby. If you're on the fence about coming here, I say go for it. I 100% recommend this hospital--it was a beautiful way to welcome my last little one into the world.

A couple of years ago, I was in a terrible accident as we admitted to the ICU at Ogden Regional…read more Everyone was fantastic. So naturally, when I needed some specialty care via radiology, I assumed my experience would be similar. I was completely wrong. It is almost impossible to make an appointment, and when you do, you are required to wait at least 1.5 months to get in. Each time you arrive, you must check in with registration and fill out 22 pages of information-even if you were just there a few days prior. Nothing transfers, the same mistakes must be corrected each time and the receptionist does not care about your concerns. On top of the ridiculous paperwork, they tell you to arrive 30 minutes prior to your actual appointment, which means if you are prompt, you end up waiting an additional 30 minutes for no reason. The MRI techs are apathetic and question your decisions, i.e. I have severe allergies and declined a portion of the MRI due to allergy concerns. The tech and the receptionist had a conversation about me and my choices in ear shot of me and others in the waiting room. To make matters worse, I was given incorrect information about the scan. The scheduler told me no food for 8 hours prior to the scan, which meant I could not take my migraine medications prior to the scan. When I ended up with one of the most severe migraines I've ever experienced and had to stop the scan, the tech told me I could have eaten before and taken my medications. That sure would have been nice to know. When I stopped the test due to the migraine, the techs didn't ask me if I was okay, nor did they help me as I was dizzy and on the verge of vomiting. I sat completely alone in the locker room trying to regain my balance and get to my feet. When I did get to my feet, I was given directions to the front door, not even a question as to whether I would be okay to make it home. I've had several other MRI's prior to this one and have never been treated with such disrespect or apathy. They clearly do not care that someone under their care is experiencing a medical issue. I cannot believe the difference between in-patient and out-patient care at this hospital. Now, I am trying to reach radiology to schedule a procedure appointment. I was promised a call days ago and when I call now, I am directed to voicemail and no one calls me back. I will be looking for another hospital.