I have been a patient of Dr. Prasad since 2013, and I cannot recommend him highly enough. As a…read moremilitary aviator, maintaining exceptional color vision, visual fields, optic nerve health, and overall eye health is critical to my career. Dr. Prasad has kept all of these in outstanding condition for over a decade. He is equipped with state-of-the-art diagnostic technology and, more importantly, he is incredibly thorough and genuinely caring. I never feel rushed during my visits -- he always takes the time to listen and provide thoughtful care, never treating me like just another patient. Thank you, Dr. Prasad, and your entire team for your outstanding care and dedication!

Staff is nice Doctors are late and expect this as normal…read more When the hour long wait was addressed, was told this is normal.!

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a miracle worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

Mira Lim performed miraculous cataract surgery on my eyes in '21-22. She also corrected an…read moreastigmatism in my right eye. She is a one in a million genius eye surgeon with a manner so unassuming and a hand that is so calm and self assured, you pray that she is there whenever you go under the knife. Period! Her specialty is corneal implants. She loves what she does and she loves to give the miracle of perfect sight to her patients. I'm 77 now and one day after the surgeries my eyes tested 20/20 & 20/24. Three year later they still test the same. I'm so grateful to her! It is not surprising to me that she worked with Dr Vastine, the Errol Flynn of eye surgeons. And she was referred to me by Dr Litwin, one of the best. Don't even think about it. Get on her waiting list today.

Dr.Tsai is my mother-in-law's eye doctor for almost 6 years. She had another eye doctor before we…read moretransferred here as it's too far and she can't understand English. Dr. Tsai is bilingual and the staff are always helpful. If I and my husband were too busy to drop her off, the office even helped with a ride for the visit. In the past six years,Dr. Tsai gave her routine eye exam on time and cataract and glaucoma surgeries. He did great work! Dr. Tsai is very professional and patient to the senior, my mother-in-law is 90 years this year. She once had a blurred eye and felt very upset. We called the office, and Dr. Tsai arranged the appointment for the quick eye exam in an eye center close to our home before we checked with him the next day. My mother-in-law loves Ipad and can't stop screen time less than 6 hours every day. Luckily, we have Dr. Tsao takes care of her very well, recommends the right eye vitamin and keeps tracking her visit every 3 months. Highly recommended! Note: You need to be a little bit earlier for your visit, as least not late, there are always so many patients in the lobby. It is a very busy office, but the staff are very nice.

Horrible doctor, doesn't know what he's doing, has no idea how to manage any eye diseases. I think…read morehe moved to Sutter, still awful. Do not recommend at all.

Whoever the lady is who works with the glasses is ridiculous l. I came in for a contact exam and…read morethey did not do anything with my contacts. They gave me a prescription for glasses, they wouldn't finish my visit because they were trying to overcharge me as well as not use my insurance. I had a 150 allowance to use for my fitting and contacts and my co pay was 15$ but somehow they were trying to charge me 75$ to 143$ for a visit when I wasn't even going to buy contacts from them. I also tried to buy contacts from another place and they denied my prescription. DO NOT go here. It was the worst experience I've ever had at the eye doctor.

Their voicemail says office hours are Monday - Friday 8:30 - 5:30 PM, but that is a lie. I called…read morethe office at 1:00 PM on a Friday, and the office was closed. I called the office again on a Tuesday morning letting them know I will be stopping by later that day at around 4:30 - 5:00 PM to pick up my glasses. Left work early and arrived at the office at 4:50 PM and the office was closed... Voicemail still saying Monday - Friday 8:30 - 5:30 PM... Who runs a business like this?? You would think a doctor's office would be run more professionally, but nope. My advice is to go somewhere else, anywhere else other than this joke of an office.

I am deeply disappointed with the unprofessional customer service experienced today when dealing…read morewith an appointment for my employee. Our employee arrived for his scheduled appointment today, but his necessary translator did not arrive. When I called to resolve the issue and suggested reaching out to the insurance carrier to see if there was a coordination mix-up, the representative, Shana, became extremely aggressive and rude on the phone. Instead of providing the customer support we needed, she claimed there was no one available in the entire building who spoke Spanish. Throughout the call, she refused to let me get a word in. When I politely asked for her supervisor's name, she completely bypassed my question and hung up on me, refusing to provide any management contact information. I called back immediately and was connected with Brandy, who was very kind, professional, and helpful. She was able to provide the name of the supervisor, Denise Kurt. While I appreciate Brandy's excellent assistance in a stressful situation, the behavior exhibited by Shana is completely unacceptable for a professional medical office handling sensitive worker accounts. Management needs to address Shana's conduct and communication immediately

Unprofessional and Disrespectful of Patients' Time…read more My mother's appointment was scheduled for 1:20pm, yet we were kept waiting 51 minutes before being seen. There were no updates, no explanation, and no apology from the staff or the physician. When I mentioned--calmly--that my mother's time should be respected and that appointments should begin reasonably close to their scheduled time, Dr Gilbert replied: "Well, sometimes it works that way and sometimes it doesn't." That statement, paired with a complete lack of acknowledgment for the delay, was unacceptable. It reflected a dismissive attitude toward patient time and basic professionalism. I remained polite and civil throughout the interaction, but left with the impression that punctuality and patient communication are simply not valued here. If you expect respect, accountability, or even a simple apology for excessive wait times, I would advise seeking care elsewhere.

Recently, I had my second cataract surgery done by Dr. Patel at the Aspen Surgery Center in Walnut…read moreCreek with Dr. Visits at his Concord office. Dr. Patel is an outstanding surgeon. Painless, confident with a good bedside manner. His staff in the office and at the surgery was also very good and easy to deal with. Dr. Patel was recommended by my Optometrist and Ophthalmologist. I would highly recommend dealing with Dr. Patel and his staff at The Turner Eye Institute.

It's interesting to read all the bad reviews here. I thought I had Cataract and needed surgery…read more This location was the only earliest appointment I could get in to see any doctor, anywhere! I needed this appointment ASAP since my eyesight was so bad and deteriorating. I had an appointment yesterday, January 2, 2025, where I met with Dr. Geoffrey Rodriguez and his assistant for my eye exam. Both were truly amazing and provided good care. However, I will mention that the assistant forgot to put on my form that she dilated my eyes. When I went to check out, they wanted me to come back in six months for eye dilation, I told her I already received it, but she said no I did not because it was not on my form. The receptionist went to talk to the assistant to confirm that it was dilated! Watch out for this if you get your eyes dilated here! I want to give special recognition to Yarely Ledesma, one of the front desk, receptionist. She went above and beyond with her exceptional patience, care, attentiveness, and hard work. She promptly answered all my emails and tirelessly handled my requests, including sending faxes to help me secure an appointment with the Neuro-Ophthalmology team at Stanford Byers Eye Institute. Thank you, Yarely, for your dedication and all the effort you put in to make this happen. I truly appreciate everything you've done for me!

LATE ENTRY from 2012: Visit # 1 The wait time was very long despite the fact that the office said…read morethat they would not be able to get me in if I didn't make it by 4:30pm. The physician seemed ok, although she did question why as a nurse I am currently doing what I am doing which is somewhat annoying. I am going back for follow-up in a week and should have a better idea as to what I think about her on a normally scheduled routine visit.

Dr. Nadine Kindy is a skilled, experienced surgeon. I take my eyesight seriously and so does she…read more She preformed cataract surgery on both my eyes, to my complete satisfaction. She is professional, compassionate, clear, precise, and cared for my eyes as if they were her own. Her staff is efficient and welcoming and she is on time. The location is convenient and the surgery center she uses well kept and in line with the same level of service she offers. Don't hesitate get your eye care here. Ashley is super too! Mary Thorne

Rude doctors, no compassion at all. When giving patients not so great diagnosis, there's no reason…read moreto be blatant. There's always a better way to deliver any kind of news. Humans need hope even if it's a lie‍‍

We love Dr. Jasdeep Chahal! Our Special Needs daughter has required ongoing care and monitoring of…read moreher eyes for the last few years. Dr. J. Chahal provides that care with compassion, understanding, sensitivity, and professionality. He listens to our concerns and explains things in a way that we can all understand. He and his staff have consistently gone out of their way to accommodate her needs and make her feel as comfortable as possible. (A special shout out to Preet who is amazing!) We are deeply grateful and wholeheartedly recommend Dr. Jasdeep Chahal. Sally and Keith

EBRC is great! I must have had swelling in my retinas over the years and didn't realize how my…read morevision was slowly deteriorating. Dr. Alexander Dillon has been treating me for the past several months and the improvements, especially to my night vision are remarkable. I used to not drive at night over the years because it was harder and harder to see. He has brought my eyes close to 20/20 and improved my night vision substantially. I was out and very hesitant last night riving home, but my vision has improved so much its a pleasure. I can see through the gloom.

Keep your appointment!!! everything is super sanitized and disinfected!…read moreI've had serious retinal issues and Dr Scott Lee at the E. Bay Retina Center has been treating me for the past six months. I had to go for a follow up check up today. Wow I was super impressed. They are taking utmost precautions and following very strict protocols for their patients' safety. There is very very very limited close contact. The outside doors are propped open, and there was no one in the waiting room. Every employee/doctor is careful. You are required to wear a mask in order to be admitted. They take your temperature upon arrival and limit talking . Dr. Lee only talks when he's 6 feet apart from the patient. They constantly sanitize the examination rooms and are being ultra cautious. I haven't felt that safe in a long time. If you are a patient here do not delay seeing them for important follow ups. You will be well taken care of in super sanitized surroundings!

I have so much respect for Dr Barakeh for his professionalism , kindness, and competence. Always…read morevery patient with me with my multiple eye problems. The staff are very helpful with my appointments, always accommodating with a smile. And Nancy, Dr Barakeh's assistant always made sure that I am comfortable during the procedure. Thank you Dr Barakeh for your contribution to the community. Melva C, Alamo

Excellent! Personable! Dr. Barakeh provided the highest quality of care. I went in for a…read morecomprehensive eye exam as I had issues and questions that required expertise. I received an in depth and highly detailed analysis of the health of my eyes. I was very pleased and impressed.