Went into this establishment this morning with my boyfriend, who's been looking for a good vape mod…read moreto help him quit smoking cigarettes. The employee persuaded him to purchase a mod that neither of us have previously heard of, but he kept talking it up. When my boyfriend asked if one of the juices available for it would be comparable to menthol cigarettes (which is what he smoked), the employee responded by saying that he "doesn't know" because he "doesn't compare vapes to cigs" which sounded silly because isn't that the whole point of these things? Lol but nonetheless, we made the purchase. After using it for a couple hours, he realized how terrible this product is. We came back in just a couple hours later and kindly explained what happened to a different employee working, who claimed to be the owner. He said he couldn't refund the product because it had already been used. Although this seems obviously unfair because we were falsely persuaded by someone who clearly didn't know much about the product, we understood because the policy makes sense. So my boyfriend asked if there would be anything else he could do for us (like a discount on another product for example). He said he would do absolutely nothing to help because this is our "loss to take, not his." This comment was extremely surprising...is this the way to run a business? After going back and forth for a few minutes, we decided to leave and the owner was completely fine with letting us do so. It is safe to say that we will not be returning to this establishment.

Hottest vape shop in town. Grab a Sammie next door, slam it, walk over and vape out all your anger…read more Custom mods are on lock and there is always a large cloud in the store. Milkman is that good good loud stuff. 4/5 great local business.

This is my favorite location! The customer service is beyond great, it's always a positive group of…read morepeople with great dispositions! The products I need are always stocked and most importantly fresh. If you ever need tobacco products or anything of the sort be sure to stop here and at this location if possible! Mark and his team are the best

I stop every now and again here to pick up cigarette rolling supplies…read more I'm a big fan of this place. Their rolling supplies are cheaper than any other supplier near my house (rolling tubes on average are twenty cents cheaper here, tobacco about a dollar) without being brands I'm not familiar with. That alone is worth the trip. They also have an extensive stock of hookahs and supplies. They have this wonderful hookah tobacco (whose name escapes me at the moment) that comes in a tin... and is the most delicious smelling and tasty tobacco I've ever had. I seriously want to eat it, it smells so wonderful! The hookahs are moderately priced; though I already have one, if I ever needed another, I'd consider getting one here. Honestly, it's the best tobacco shop in the area. If you need to stop for anything smoking related, definitely come here first!

Very friendly staff. If you need recommendations or anything, these guys are experts. I actually…read moredrive out of my way to come here but not sure if the hours changed because I came after 8 on a Saturday and doors were locked. I just appreciate updated info when I drive out of my way

I've seen good and I've seen bad. This place is great, they aren't snobs, they are able to help you…read morefind what you want without making you feel stupid. There is a comradeship, when you're in there.

Excellent glass quality. The owners are very nice and extremely knowledgeable! I am super excited…read moreto have them in the neighborhood!!

From the owner: Our business is family owned. We strive to be connected with the community and be involved with…read morewhatever we can. We are a small business that want to grow in the town. We carry everything to do with smoking from Glass to Pipe Tobacco. Check out our selection of Hand Pipes, Hookahs Vapes and more when you stop by today!

Love this place ! I swear they are one of my favorite places to get food for my family. The staff…read morewere very friendly and helpful. The best quality was the knowledge of their products that they sell. I have Lupus and I am in pain all the time, I was not getting any sleep and now I'm sleeping better..

Miguel helped us again when we came in. They were out of our regular brand and he was beyond…read morehelpful in suggesting a good replacement. He was not wrong! The prices and products are great here, the service is even better. Thanx Miguel for top-notch recommendations.

This place is awesome and Tyler is helpful to everybody. Just be mindful there's 2 separate lines…read morefor lottery/tobacco. You aren't being ignored, wait your turn. Good prices, quick service and convenient location make this a worthwhile stop. I get all my backwoods cheap here. They even replaced my stale packs in the past. Keep up the good work.

Smokers Express has excellent customer service and is very happy to make sure you find what you…read moreneed.. I've been going here for about 10 years and Danny the proprietor has always had a great attitude even when the store is packed There are a lot of brands of pipe tobacco to choose from and the same for cigarettes and vapes He also has a walk in Humidor He had volunteered to stay open 20 more minutes past closing time when Lyft was late in picking me up I'm 62 and have been to many smoke shops and I would happily recommend this store

Decent prices for a brick and mortar shop. Joey was very helpful and polite, answered all of my…read morequestions and got me out of there quickly without being pushy. Good shop.

I am very pleased with my transaction! I have spent money on other sites purchasing these items…read morethat take 3 weeks or more to receive and I wanted to submit a compliment to the Troy MI store, who received my order and shipped it out to me within ONE DAY! I received it within one day which is so helpful and appreciated! I would like to thank the Troy store for excellent service, easy website purchase and lightning fast shipping! I really appreciate the great service. I am very happy with my purchase and experience with your company and plan to purchase again and will refer the site to anyone that needs it. I find your service to be excellent and above the rest. 5 stars!