I truly cannot thank Phoenix Restoration (Pat, Rick, and entire team) for helping us after a house…read morefire. They were extremely professional, timely, advocated for their customers, and helped to guide me through the entire insurance process. We had no delays or issues, and were back in our house in less than 3 months after extensive damage. They were extremely responsive and understood the stress we were under. We talked to multiple Restoration companies before going with Phoenix, and I am so happy we did. Thank you Pat, Rick, and team!

We recently had a leak in our second-floor bathroom, at our Duck N.C. Beach home, that collapsed…read morethe ceiling in the first-floor bedroom. The damage ruined the ceramic tile in the second- floor bathroom as well as the vanity and carpet. The first-floor bedroom, carpet ceiling, furniture, King size bed was also ruined. I called American Reliable Insurance first, then called Phoenix Restoration. Rick from Phoenix arrived within an hour and begin the remediation. This required putting in about 3 large humidifiers and pulling up the carpet. They also moved the furniture out and removed the drywall from the ceiling. I was happy to let Phoenix put a lock box on the house and begin work. American sent Jeff Finch the adjustor from White Insurance Adjustors, and he worked with Melinda Tomisser at American Adjustors to put together the claim. Pat Broom, who heads up Phoenix Restoration also came to the site. Pat, Rick and Stacy took charge and managed the entire process from beginning to end. I cannot say enough about the quality of these three companies, and the professional manner, in which they handled this situation. Leon Frazier

Alonzo came to shampoo my carpets and did a wonderful job. He was very professional, and he was…read morevery detail oriented. I would highly recommend him. Rita Snow

WARNING TO ALL CONTRACTORS & CUSTOMERS: DO NOT DO BUSINESS WITH FIVE STAR RESTORATION OR GANI…read moreBERISHA I am writing this review as a warning to both subcontractors and property owners considering working with Five Star Restoration and its owner, Gani Berisha. We performed subcontracting services for this company in good faith. Our work was completed professionally, on time, and without any disputes regarding quality. Despite this, Gani Berisha has completely withheld payment of $2,405 for our labor and materials. He has ignored text messages, ducked phone calls, and refused to pay what is rightfully owed. For Contractors: Protect your cash flow and your team. Five Star Restoration does not honor verbal or implied agreements and will leave you holding the bag for material and labor costs. Do not take jobs from them unless you want to chase your money through the court system. For Property Owners / Customers: Be incredibly careful hiring this company. Because they refuse to pay their subcontractors, you run a massive risk of having mechanic's liens placed directly against your property by unpaid workers, completely disrupting your project and title.A business is only as good as its integrity, and Gani Berisha has shown zero integrity in his business practices.

Mr Doss is the best don't hesitate to contact him for any of your remodeling needs. Honest…read moreefficient and punctual and very reasonable pricing and very pleasant to work with .Thank you Mr Doss

Quality work was completed as quoted in a timely fashion. Robert was very communicative throughout…read morethe entire process on what work needed to be performed and when he would be able to complete the work. Receipts provided for materials and work being performed and were as quoted. I would highly recommend to anyone looking for a contractor to complete home repairs. I look forward to working with Robert in the future on any home repairs that may surface.

A shout out to Bluewater restoration for their outstanding timeliness and hard work at getting our…read morewater remediation off to a great start and what professional people they have working for them. Thank you to Tera, Raymond, David and Ben for doing this work!!

I would give this company 10 stars if I could. They provided prompt, outstanding and professional…read moreremediation and restoration services for the water damage which occurred in our home. Highly recommended.

These guys were amazing!!! We paid over $2500. for another well known company to address our rat…read moreand ant problem. They came and showed us pictures of the issues and the things the other company did not address. We were so worried about our dogs and our home. They came and in one day solved our problem, for less than half the price of the other company, and have checked in with us on a regular basis. They were empathetic, caring, and considerate! Do NOT hesitate to hire this amazing company!

From the owner: Introducing Coastal Crawl Services: Your Trusted Home Improvement Professionals…read moreWe are pleased to welcome you to Coastal Crawl Services. Our team has been involved in the home improvement industry for over eight years before we established our company in 2023. We aim to bring our values and ethics to the industry and provide A+ customer service, quality work, and professionalism at an affordable price for homeowners. Our vision is to provide the best quality service in North Eastern North Carolina and South Eastern Virginia surrounding areas, all while increasing the value of your homes. Coastal Crawl Services offers a range of services to improve the state of your home, including moisture control, water mitigation, structural repairs, and much more.

I found out I had an extensive mold problem after a water leak and started calling around to…read morecompanies to try and get help immediately as I have asthma and allergies. Not only was Robert friendly but he was knowledgeable and showed up on time to provide pricing and explained what I could expect during the whole process. After speaking with him I knew I was making the right choice in selecting his company. In addition to his responsiveness and competence, my experience was as painless as any project could be. Overall, I would highly recommend him to all my family and friends!

From the owner: Our specialized expertise encompasses mold testing and removal, as well as water damage…read morerestoration. As a family-owned business, we prioritize the utmost respect for all our customers. We are acutely aware of the traumatic experiences that individuals endure as a result of these events. For an honest assessment and competitive pricing, please do not hesitate to contact us.

Wes and his team were great to work with. I reached out needing help with a few items and they were…read moreout the very next day and got everything taken care of quickly and professionally. Very reliable and easy to work with. If you're looking for a dependable maintenance service, home repairs, or property upkeep, I highly recommend Wes and his team.

Just a heads up. It was my fault for not getting prices to replace a water heater and replace an…read moreoutside panel box with 2 breakers. When I called I didn't ask and Wes didn't mention he charges a set price. When I got the bill it was higher than we thought it should be especially considering the amount of time the techs were there. So I contacted Wes and he said they have a fixed charge on the jobs. The water heater price was within reason but the panel box was $940 and it took about an hour to replace. That's seems a bit high. I assumed we'd be charged parts and labor. So lesson learned - make sure you get a quote beforehand.

John M came and did a wonderful job on my carpet. He was well knowledgeable. I highly recommend…read moretheir services.

Hired this company multiple times. First was a couple years ago, I had them come in to clean my…read morecouch because I have 6 dogs and watch dogs for a living so, it gets stinky in here. They took the smell out of my couches SO EASILY. Even with the fact that the couches were completely different materials and they removed stains as well!! We then hired them for mold services. First, they removed the mold from a wall in our back room, I started breathing easier immediately following the removal. They then removed mold from our living room and it turned out to be less than we thought!! Only thing I don't like with the company is they don't put plastic over insulation after the wall is cut out. I had a lot of insulation falling onto my floor after the work was done. But I just taped trash bags over it :). Thanks for all the hard work you and your team put in. I can comfortably live in my own home now after a 3 year battle of health issues from mold :)