I decided to make a last-minute appointment to get my eyebrows done and Urban You had an…read moreappointment for that afternoon. It was a little confusing to get into the building just given it's off of the east beltline but when you walk in it's very clean and well marked. The entryway was absolutely beautiful and the establishment was extremely clean. My aesthetician was great and very prompt in helping me in addition to completing the appointment in a timely manner. There are a lot of different services that you can have at urban you and I'll definitely be considering a facial at some point in time. The costs or what you would expect for the Grand Rapids area but the convenience of same-day appointments and online scheduling was key for me. I'll definitely be coming back.

I've been a customer getting Botox and lip injections for 4 sessions- never had a problem until Im…read moreI went to this location - my Botox was increased so I thought I'd have more tightness. I spent more money than ever before and I still have deep frown lines and crows feet. I got around 55-60 units. So you'd think- I'd be tight, but I'm absolutely not. Highly disappointed. I actually think the estheticians/nurses don't actually put a full unit in and actually just do half so the customer keeps coming back for more and more. So they're crooks and liars. 60 units on a 30 year old should NOT have the deep from lines and crows feeet I have they completely fooled and tricked and lied to me to try to get more money out of me I've lost all respect for this company. Definitely going somewhere else. If you want good truthful care STAY AWAY

The momen t you walk in you are greeted by friendly and welcoming staff. The space is vibrant and…read morefresh! And filled with lots of thoughtfully curated items for purchase in their front store space: skin care items, fancy headbands, etc. It has a very upscale spa-like mood that makes you want to spend more time there! I visited for a touch up on laser hair removal and my mind was BLOWN away by their new machine. It had been a few years since my last session (at a different spot) and when they told me their technology doesn't hurt like the old machines. And they were right! It felt warm, but all that painful snapping/hot - nope! Sam, my technician was wonderful. She chatted me through the entire session and was extremely professional and friendly. I would return a million times over! Go!

I've always wanted to do laser hair removal but was pretty hesitant until I was educated by the…read moremanager Angie about their technology so I thought I would give it a try. I did a men's Brazilian and men's under arm laser hair removal. Gotta be honest, the Brazilian does sting but Sam (the esthetician) was patient and let me have a break if needed. The under arms was not painful and was ticklish if anything. Overall, this first experience wowed me and I will definitely come back for more laser hair removal and eventually other skin care services as well. Thank you for taking care of me!

I've been getting some hair services from Dr. Rosner and I've never felt like a doctor cares as…read moremuch about his clients as Dr. Rosner does. He goes above and beyond. He is social and makes you feel comfortable. Really glad to have found him! Would highly recommend Remedy! The atmosphere is really relaxing and the receptionist is also very sweet, friendly and kind!

Dr. Rosner and his team are excellent. They helped me look ten years younger with hair restoration…read moreand face rejuvenation procedures.

I went for an appointment over the summer because I was experiencing some dry skin on the back of…read moremy neck. When the MA took me back to a room, I told her my concerns and expressed that the dry skin was slowly making its way down my back. She took her notes, and left the room for about 10-20 minutes. When she returned, an NP was with her. The NP asked to look at my neck, and within a minute told me she would prescribe a pill, water solution, and shampoo/conditioner. Asked if I had any questions and left. She never looked at the patches on my back or told me why this condition could have occurred. She was in the room for less than 5 minutes, but my insurance had a charge for $475. When I arrived at the pharmacy to get my prescriptions, the shampoo and conditioner weren't included. I was told that they got the script, but were unable to fill it at that location, so they weren't sure why it was sent over. I've tried the topical water solution for a few months now, but the dryness is still present. I did not return for my follow up appointment, as the initial encounter felt rushed.

I really loved my experience here! I usually tend to avoid…read moredoctors of all types because I spend a bunch of money on them just to leave with the same issues I came in with. Derm Institute however exceeded my expectations by quite a bit! I came in with a list of ailments and Dr Nartker had quick likely diagnoses and solutions for all of them. I've had an issue with redness and breakouts on my face and he prescribed medication and a topical that started healing a year long problem in ONE week. I am thrilled! Lovely office, stellar doctor (highly recommend Nartker), and solved skin issues! I'd end by saying that I'll absolutely return to this office.. but I'm actually thinking I won't have to return to any office since they've resolved my issues!

Wow! Cassie really knows her products and was so nice about letting me smell a lot of the lotions…read more She went into detail about all the ones I inquired about and even recommended a lotion that smells like perfume after your tan instead of the normal tanning lotion smell. She definitely sold me on some knowledge and was very friendly! Will be recommending to all my friends and family! Very clean salon too. Not to mention the CBD products! They had such a variety. I could go on and on about my experience this morning but rest assure you are in good hands with Cassie! Happy tanning! Ps: I love their versa spa spray tan. Don't get the light color it's not worth it. Great color with the bronze. Make sure you ask for the positions or watch the video. People will say they got a bad spray tan well that's because they didn't properly pose according to the video.

Did a great job, thorough and patient! Great beds, clean…read moreand staff is great!! I'd recommend that you definitely check out!

Have been going to Direct Aesthetics since they were in the back of a dress shop! When Valerie…read morestarted even back then it was both personable and professional and feels like I got top quality service even in that back room. The high quality expertise and products moved to that amazing space next to the Corner Bar, will admit I might have gotten a dog and brew before appointments when time permitted, it just added to this truly unique and personalized service that D.A. offers. It's feels local while still indulging in my vanity needs. The new location is such an upgrade! All staff there welcomes you with warmth, understanding, and that relaxed professionalism you want in a med spa experience. Make a day of it in Rockford and treat yourself, get sexier, feel good and hit D.A. up!

If you're looking for a PA/aesthetician that is kind and knowledgeable, look no further than…read moreValerie at Direct Aesthetics. She will make you feel comfortable and cared for and she does her best to minimize any discomfort during your procedure. I drive 12 hours just to see her.

Best Brazilian I've ever gotten. Nikki made me feel so comfortable, and it was surprisingly a very…read morequick service (~20-25 minutes!). Everything was clean and such a cute salon! The service came with thoughtful add-ons (like a stress ball, hot towel, etc.). She gave me great advice on aftercare and how I can stop getting ingrown hairs without buying expensive products. I was hesitant to try sugaring rather than waxing, but it is so much better - it doesn't leave you with a sticky feeling afterwards. She was very knowledgeable and answered every question I had. 1000% worth the price and I will be going back!

I have been using the medical grade red light therapy every other day now for three weeks for…read morearthritis in my hips at the Bayberry Marketplace location. I believe it has relieved my pain tremendously. Thank you for that. They also now provide a head rest that stops the vibration on my teeth, thank you for that as well. Those of you at corporate should be proud of your attentive and caring staff.

Yet again,2 minutes left in red light bed and going to another bed right..they gave my bed I…read morealready paid to someone else. Smdh worst customer service ever! Plus, I have to wait a week for my refund ...they say they can't make the person walking through the door wait but, it's policy so they make the person that was there 1st,who already paid,wait.. terrible business