Was referred by my husband who received such superb service all the way around. Truly from the…read moresuper friendly front desk staff, to the professional nurses performing laser treatments, this location is such a treat! My session today was top notch, easy and comfortable. Highly recommend!

Very friendly people, quick service. Knowledgeable staff. Offer different financing because it's…read morenot cheap. I used HSA funds though.

Andrea does a wonderful massage. Sometimes I want a serious deep tissue and sometimes times a nice…read moregentle relaxing one. Andrea does both very well. And she's a lot of fun!!

From the owner: Unleash Your Beautiful Potential…read more Electrolysis, Laser Hair Removal, Facial Peels, Massage

Very happy with UrbanYou. Jac is the absolute best. You can obviously tell she knows exactly what…read moreshe's doing, she makes you feel comfortable and beautiful, and I feel very confident in her vast knowledge of injectables, aesthetics and human anatomy. So glad I was able to find her and happy to stay with her for all my aesthetics needs!

Jessica is the best injector in Grand Rapids! I wouldn't trust anyone else with face ever again!…read moreShe did the most perfect job on my lips and botox! Doing lip injections is a skill and she is the most talented!!! Couldn't be happier!

Dr. Martin did a phenomenal job on my recent abdominoplasty with Diastasis recti repair. After…read moreyears of working out, I can finally SEE my hard work! Such a gift!! Dr. Martin's bedside manner is professional yet warm and inviting. I Highly recommend Dr. Martin at Elite. If I ever have any other procedure/surgery, it will only be with him!

Dr Shannon performed my tendinitis surgery and I couldn't be happier with my results and my entire…read moreexperience with such a great team at Trinity Health.

Extremely Disappointed with Ideal Image Experience - Poor Communication & Unmet Expectations…read moreI went to Ideal Image for lip and cheek fillers, expecting a high standard of service and professionalism. I clearly communicated during my consultation that I had prior experience with fillers and even provided several reference photos showing my desired look. I was open about needing at least six syringes and was told this could be accommodated. Unfortunately, the entire experience turned out to be frustrating and disappointing. Despite discussing the "Russian Lip" technique and being told it could be done, the injector was clearly not trained in that method. On the day of service, I once again showed the provider what I wanted--and she ignored it. The results did not reflect the look I was going for at all. To make matters worse, when I addressed my concerns with the manager, she tried to upsell me on three more syringes of filler (another $2,000), rather than acknowledging the poor communication and mismanaged expectations from the start. If this advice had been shared during my consultation, I could've made an informed decision--but it was withheld until after I'd already paid and was in the chair. The woman who performed the injections came across as unpolished and inexperienced, and now I'm being told to return in two weeks to "get the rest of it done." That's unacceptable when I traveled here expecting professional results the first time. I have received filler treatments before -- including at Hingham Medical Aesthetics in Massachusetts and AFL Beauty Bar in Miami -- and those experiences were professional, comfortable, and aligned with my expectations. This was the first time I walked away bruised and emotionally shaken. The injector at your Grand Rapids location pinched, squeezed, and manipulated my lips and face in a way that was excessive, untrained, and painful. Please reference photos added. Pinch bruise on mouth and cheek. Instead of helping me feel confident and beautiful, this experience has left me feeling scammed and deeply unhappy with my appearance. I would not recommend this Ideal Image location to anyone serious about high-quality aesthetic care. I wish I had stayed with my trusted provider in Miami. The more I engage with Ideal Image, the more disappointed and disheartened I become. After reaching out to your corporate office, I was hoping for accountability or, at the very least, a sincere effort to understand and help. Instead, I was met with dismissiveness that bordered on gaslighting -- as if I was the problem, rather than a patient who deserved to be heard and respected. Even after I clearly communicated -- both during my consults and again on the day of service -- she ignored my requests and did what she wanted. What makes this worse is the shameful way I was minimized. To walk into a medical spa, speak up about your needs, show reference photos, explain your history with the treatment -- only to be ignored and handled carelessly -- is not just unprofessional, it is dehumanizing. When someone walks into a doctor's office or medical setting, they deserve to feel safe, listened to, and respected. Being minimized, overridden, and physically mishandled is not part of ethical care. It's unacceptable. I now realize why no one is allowed in the room with your injectors -- the practices I experienced would never stand up to professional scrutiny. At one point, I'm almost certain she hit bone in the back of my jaw. She was repeatedly yanking and pinching my cheeks and lips with no concern for my comfort. I now have bruising inside my mouth from how aggressively she handled me. That's not from a needle -- that's from rough treatment. On top of that, I had to consult with three different people at your office before my appointment. I gave each one the same, detailed information. So why even have consultations if they are completely disregarded? To add further disappointment: Ideal Image does not offer a veteran discount. For such a large company, it's disheartening to see such a lack of recognition or care for those who have served. This experience has been painful, physically and emotionally. I trusted your brand and hoped for professionalism. Instead, I left bruised, dismissed, and more hurt than helped. Ideal Image must do better -- because what happened to me is absolutely shameful.

They lie to you about touch-up pricing. Their "lifetime guarantee" is a certifiable scam. I will…read morejoin a class action lawsuit if it becomes available. I went in for a touch-up last week and when they said my total would be $435, my jaw dropped. That's more than four times what I was told it would cost when I signed the contract. The staff has always been excellent but the company is evil.

I've been going to the studio for hair extensions for a year and a half. Alicia does a fantastic…read morejob. People are always surprised to hear that I have extensions in. She has always been flexible and available to fix any slippage that may happen from normal wear. She does a wonderful job with color and really listens to what you would like done. I am so glad I found her and I will never go to anybody else. I also use Meghan for laser hair removal. Meghan is such a great professional, and she is so attentive when caring for you. She always make sure that the bed is warm and that you have safety goggles on. She's always asking if the procedure is hurting you. The studio is clean and has wonderful vibes.

I requested a V shape and long layers and also showed a picture of what I wanted and Alessia told…read moreme that she can do it. I ended up with beautiful curls but that was all. She cut my hair tips and didn't do what I ask for. She didn't do the long layers and left my hair in U shape. I couldn't notice at the time because of the curls but when I got home I noticed what she did :(

Dr. Timek and staff were amazing. I had a hourglass tummy tuck that included Lipo360 and high…read moredefinition liposuction and I love my results. This was the best decision of my life. My results are phenomenal and my husband says a I am a total 'smoke show"! This surgery has given me enough confidence to wear a bikini in public. I love my body and I couldn't thank Dr. Timek enough!

Kniwlpbit pushed me in a completely different direction than I wanted. After dealing with cancer I…read moredidn't need them to put 2nd guesses in my head. Then it took 3 months for them to follow up.

Not only is the salon beautiful and aesthetic, but the staff is incredibly knowledgeable. Every…read moretime I visit the medispa at Chasing Vanity I leave feeling elevated - physically and mentally. Ashton, the nurse injector, makes sure I throughly understand the entire process and reason behind every service. I can't imagine going anywhere else.

I have been a dedicated client of Chasing Vanity Medi Spa for a couple years now and I absolutely…read morelove the services and customer service of this time. I was recommended by a fellow Yelper that recommended that I get a facial for the first time, and let me tell you! Once you go, you'll want to find a way to budget for a facial every month as much as you can afford. While, I really only go maybe once a quarter if I'm really lucky, it is one of my favorite hours! You can make an appointment online for the services that you're interested in and I always opt for the Custom Facial (with dermaplaning). From the moment you're greeted by whoever is at the desk, to being taken back to the room for your service, you are treated so well! Some days there are snacks and drinks, other days, it's really just up to you on if you'd like some water, but the team is so welcoming and friendly. Lisa, my esthetician, will bring you back, get to really know your skin and goals, and provide you with the coziest blanket to really relax while you're in her chair. She'll provide you with recommendations and if you express your goals, she'll give you recommendations on products (if you'd like) that could help you get there. I highly recommend them to anyone who is interested in dipping their toes into skin care!

My 3 friends and I came here one day after work for a fun girls group activity! I had never been or…read moreheard of it but one of my friends suggested it as she had been previously. We booked a group appointment ahead of time and we originally had 5 but had to switch to 4 almost last minute and they were super accommodating! Our appointment was actually during happy hour which they have from Tuesday-Thursday 3p-7p so many of their services were discounted due to that. We did the facial bar with a friend option. The 4 of us (+2 employees) were the only ones in there so it was super peaceful and enjoyable. They explained our options to us and what the purpose of each step she was doing. For my 2 add-ons I choose high frequency and the cooling globes. I liked these a lot but I still want to try the rest of their add on offerings! All of the products felt very luxe and smelled amazing. At the end of the facial, I swear my skin had never felt better and we were all truly glowing. I need to get back here and get another treatment soon!

My friend and I went for the happy hour special and we're extremely surprised at how seamless the…read moreentire experience was. We booked the experience online and were able to find easy street parking near the downtown market. When we walked in, we were greeted and checked in pretty quickly. We did have to fill out a little bit of paperwork, but nothing too extensive. There is not a waiting space to relax before your service so I would only give yourself a couple minutes before your appointment time to arrive. We went into the facial lounge and each got approximately 30 to 40 minute facial. The space is extremely open and bright due to all of the windows, which was the best vibe for relaxation. It was really fun to actually be able to get a facial with a friend and relax at the same time as being able to do a girls night and chat. I definitely want to do this again with more friends! I think you would be able to do four people in the facial lounge at the same time so you would have to coordinate and book early if this is something that you want to do. I'm glad that I went and am looking forward to my next experience there!