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    3 years ago

    They have terrible customer service. The communication between the management and the employees leaves much to be desired

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    3 years ago

    always there to help - Don was able to extend and even applied the monthly fee instead of the weekly when we had it for so long

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    14 years ago

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    12 years ago

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    East of Maui Surf Shop

    East of Maui Surf Shop

    3.7
    (18 reviews)

    It's simply amazing, the lessons were top notch and had tons of fun learning how to surf!read more

    I was in town for one week and am in the process of learning to kiteboard. I spoke with Bob (the…read moreshop owner) and the instructor, Jaxson, about my skill level (beginner, got up on the board and moving forward during the last lesson I had) and goals prior to arriving. My first lesson with Jaxson was not good. He was not prepared from an equipment/communication standpoint for the lesson. He had only a waist harness (no seat harness) for a beginner lesson. He brought only one size kite, which seemed too small for the amount of wind we had and my body weight. He brought only one size board, which was ~20cm smaller than the board I used during other lessons. It is my understanding that larger boards are preferential for beginners. He asked me if I wanted to wear a helmet (yes, I am still learning). He did not bring an impact vest. He did not bring a method of communication (ie BbTALKIN). Whenever I would ask Jaxson a technical question, his basic response was "that's just how it is". I am a very technical person and I appreciate understanding how things work. I like to know the details. When I tried to dig deeper for further details, I could sense him getting frustrated. He would just reiterate what he had already said. After our lesson, he sent me a text stating that I wasted his time and money because I misrepresented my skill level (I told him I was a beginner). He also stated he was upset with me because he bumped me ahead of other students that had been waiting for at least a month for a lesson (I did not ask for this). If you want to learn to kiteboard, please go elsewhere or you will be disappointed. I wasted my time and money (and excitement). Please don't waste yours!

    Grand Rental Station - beachequipmentrental - Updated August 2026

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