I continue to get quality eye care from the team! They are fantastic group of professionals who…read moretake care of my eyes. Wouldn't think of going anywhere else!!!

rude staff to a overweight person, waited for 3 hours and never saw surgeon. I would Not…read morerecommend this place

Dr. Potthoff is an excellent ophthalmologist and has a terrific personality too. I've recommended…read morehim to friends, who also agree!

I had to deduct a couple of stars because I received good fast laser treatment for clearing up an…read moreold cataract, but there was no follow up, no office visit recheck afterwards- I felt there could have been some reach out. I compared this office to my prior laser done in Kentucky, and found the comparison in post op lacking. The only interaction I had was a month later from the billing office to tell me they'd overcharged me and my insurance had paid for the surgery, so they were refunding me my payment. When I made an appointment at Eyemart Express for glasses three months later, they were pretty surprised there had been zero post op from Potthoff's office. I guess I fell through the cracks. Surgery seemed to be successful though.

I was a patient here since 2018. When Dr. Campbell retired and turned his practice over to his…read moreassociate, I was never notified. I've been attempting to contact them regarding a cataract surgery since May. No response. Then I received a bill in the mail in August for an appointment in May that had previously been covered by insurance, and I can't even get anybody to return my calls to explain why I'm being charged in excess of my insurance coverage let alone to schedule my surgery. AVOID THIS PRACTICE. I will have my wife drive me to Traverse City to get care since there are apparently no other Ophthalmologists that have admitting privileges at the hospital here.

No better optometrist for eye lenses. Very bright and very patient. Takes all the time you need to…read moreexplain things carefully to you.

From the owner: Hufford Vision & Eye Care offers exceptional service and customer care. We care about the health…read moreof your eyes and are committed to helping our patients find the perfect pair of specs!

Dr. Butyrn and the staff at Northern Vision Eye Care are wonderful! Everyone gave me personal…read moreattention and I didn't feel like a number like I do at other offices. What i also like about this office is that the doctor is very thorough and I feel that me and the health of my eyes are in great hands! I would recommend this office to my friends and family.

From the owner: Northern Vision Eye Care delivers state of the art medical, surgical, and optical eye care with a…read morepassion for excellence, individuality and community service.

I called them on 4/9/2024 as a new patient to come in because I was sick. They are 30 minutes from…read moreme. My appt. would be on 4/11/2024. The person who took my information said I would need to come in, in person, on 4/10 to fill out their new patient paperwork at the office, and then hand it in to them. Then return the following day for my appt. There was no possible way they could send me new patient paperwork since they have no secure email, or I could come in an hour and a half early for my appointment on the day of. I don't know what world these people live in, but it is not one where new patients are treated with any respect. The only way I would go to this place would be unconscious, feet first.

May 24, 2023 Dr. Sarah Wolf wanted to see me again after I…read morehad an MRI to discuss the results. After my MRI I called the office six times within a week to make an appointment. All six times I was put on hold and listened to "elevator music" and then it switched to voice mail, which I had opted out of at the beginning of all my calls. I did, however, leave a voice mail each time and that I wanted to make an appointment with Dr. Wolf and asked if they would they please return my call ASAP. NO ONE called me to set up an appointment. After a full week I went to the office to make an appointment with Dr. Wolf. When I told them NO ONE had returned any of my six calls, all they said was that they were busy and were in transition. The one women, who I assumed was a "supervisor," stood over the receptionist's back with her arms folded over her own chest, as if to intimidate me, and asked if I heard what the receptionist had said. She was of no help and was very rude! I was finally able to make an appointment for the middle of August. - three months later! So much for Dr. Wolf wanting to see me right after my MRI! I told them the results of my MRI were not good and that I could be dead by then. They didn't seem to be concerned at all. I have been going to LTPC since 2001 and have never been treated in this manner before. If I didn't like Dr. Wolf so much, I would find a new clinic. The "supervisor" should be fired for being so unprofessional. She could have answered at least three voicemails while standing guard over the receptionist!