This store charges 3 percent when using a debit card which is illegal by law.Only time a store…read moreowner can charge these fees is on a credit card.Also by law a store must have a clearly visible sign on door entrance when charging these fees and this store does not.When a store does charge these fees it must be itemized on a separate line on receipt as a surcharge and this store does not have that surcharge on receipt.If a store does charge these fees on a debit card the charge can be disputed with card provider.

Top notch gem for fishing tackle..they have everything you need for hunting and fishing...it was a…read moredrive from Lansing Mi --but well worth it..I have a sportsman's warehouse less than a mile from my house and they don't have half the stuff I need for my hunting and fishing needs

I had a very positive experience at this location. I was specifically helped a ton by Jay and Koda…read more(I hope I spelled that right). They answered all my questions and were extremely patient as I was buying a fishing pole. I love giving credit to exceptional customer service, and they provided it!

They have a lot of merchandise, not enough employees. Quite understaffed. I like their boots but…read moreunfortunately are very expensive and don't have them in size wide. More on the employees, they will have some stand around helping you find the item you want, so thats nice.

I see 2 reviews here and note both are really old. New ownership and a new sheriff in town. These…read moreguys are young energetic guys the know their fishing. I gather they fish tournaments from talking to them. They have a really good selection for such a small store and the service is what you expect from your local store- they are really trying to leave the old image behind them. I really appreciate local small business and having our own tackle store is nice. If you are in West Michigan and had been turned off by the old Outdoorsman at least give them a shot. Support local

Went there today, for the first and last time. The staff weren't wearing masks nor practicing…read moresocial distancing. No concern for the safety of their customers.

Not that this will change anyone's view on shopping here but the staff is incredibly rude…read more Purchased and paid for online. Asked an associate if he could get my online order and told to wait in the long checkout line with one person running the register. Finally got to the register and the cashier called back for my order to be brought out by guess who, the same person I asked the first time.

Went to the Dick's Sporting Goods in Holland because they had a particular baseball bat my son…read morewanted to buy and the online inventory showed they had the two different sizes he was interested in. We got to the store and they did indeed have the bat in both sizes....unfortunately most of the bats at Dick's have a theft prevention device affixed to the middle of the bat. This device not only adds weight, but affects the balance of the bat, so you can't get an accurate feel for a bat with this stupid thing attached to it. So, I found the sales associate working in the baseball section and asked if they could remove the security device so my son could determine which of the two bats he wanted. The sales associate said that they couldn't remove it. What?!?! You've got to be kidding me! Now, I could have just bought the bat, had my son check it out, and then return it, but that really doesn't make much sense now, does it? I promptly walked out of the store, frustrated that we drove 30 minutes for that! A great example of a customer service failure. Won't be going back to the Holland store again, I'll stick to the Rivertown store from now on (the location where we did end up buying the bat). Neither location has great service, seems to be common thread with most of the DSG's I've been to. Only reason we didn't go to Rivertown in the first place was because their website didn't have an accurate inventory of the bat being in stock. Go figure.

No-pressure sales team, very helpful. The prices are no fuss out the door. Sales tax already…read moreincluded in the prices. Larry, owner, is able to order just about anything I can ask for at a very competitive price. I would rather support small businesses anyways even if it a bit more expensive than a big box. You will not find any frills, glitter, or showy salesmanship here. Couldn't ask for more.

From the owner: Ammo, Guns, Knives, Gunsmith work, nostalgia tin signsread more

Great experience! I brought my AR Pistol here to get Cerakote done on it and it turned out better…read morethan I could've imagined. It took approximately a month due to the multiple colors in the camo pattern. Would recommend West Michigan Cerakote & Laser to anyone! Spencer was incredibly easy to work with and great about providing progress updates along the way! Can't say enough about how glad I am I decided to do this.

From the owner: West Michigan Cerakote & Laser is a custom and production Cerakote and Laser service company,…read moreoffering a variety of services to individuals and businesses across the United States. We hold an FFL/SOT to be able to cater to the firearm industry but provide services to numerous other industries as well. West Michigan Cerakote & Laser is the ONLY factory-trained and certified Cerakote™ applicator in the greater Grand Rapids area and is recognized as a "Customer Choice" Cerakote Coating facility and "Premier Certified Applicator" by NIC Industries. West Michigan Cerakote & Laser has a proven track record in putting out top quality work (check out our 5-star reviews) and has been featured in distinguished publications, including The Truth About Guns and Michigan Out of Doors Television.

Excellent selection and customer service. Very knowledgeable staff and currently a great selection…read moreof ammo.

While visiting, my brother knew my fondness for trap & skeet shooting and found a place relatively…read moreclose to home. Great setup at this location and friendly staff. Shotgun rentals run about $10, ammunition is separate. They provide ammunition pouches, ear and eye protection at no cost. They also hold shooting clinics for those new to the sport. This is a great activity for family and friends.

On the surface, Chantrenne Arms may not seem like much. No bells or whistles. This is a classic…read morecase of don't judge a book by it's cover. Every aspect of service, meeting the tech, reasonable price, constant communication and updates are a perfect 10 out of 10. In my case, we had to deal with the pistol manufacturer. Chantrenne Arms handled all of it. I'm extremely nervous (and was) handing off a firearm of mine to a third party I've never met. I was extremely satisfied with how it turned out. I've only ever been to one other FFL and felt I was gouged; that they made the problem seem worse than it actually was, because it was. It's very much like wishing you had an honest auto mechanic, and you know how rare they are. You just found in Chantrenne Arms that good mechanic, but for firearms. Thanks and nice to meet you. Lance.

From the owner: We are a 07 ffl we manufacture guns and ammo read more

Earth's Edge brings top of the line products and staff that knows their stuff. I shop here for…read moreChristmas every year because of the vast selection AND the quality. The salespeople are friendly and always ready to help. The store is big, so take your time to see everything. I like to look at the whole store and then zero in on what I came for, but if you're there for something specific, the staff can help you.

Loved the store and had the best selection I think I have ever seen…read more However, the employees (salesmen) were pushy and I wanted to give them the benefit of the doubt but they wouldn't leave me and my girlfriend alone even after we said we were just looking around several times. Not sure if this is a shoplifting deterrent or if their pay is based off of commission but it will impact my choice to return.