We stayed in the loft room. Beautiful sunset view of the southern tip of Mirror Lake. Upstairs was…read moreperfect for our 9 year old. Breakfast was excellent. Room was clean and just as pictured with exception of loft being larger, full size ceiling, included its own air conditioner, window and small closet area. Could absolutely house adults but the bed is a thin pull-out sofa. Staff was friendly and professional. I found the location to be the perfect spot for our family as we were located directly across from the beach, paddle boarding, tennis courts and playground. Also next door to a top rated restaurant. Very walkable spot!

Update: I finally spoke with the GM and she made things right. I was able to change my dates. I…read morewill post another update after my stay but I'm pleased with the resolution.

This place is in the middle of everything which is wonderful. The place it self is really nice and…read moreclean. The only two cons in my options is that there's no elevator or other way to get around if you have difficulty walking up stairs. Also, the bed have a topper which make the bed extremely uncomfortable.

How much we love this place! I feel like I don't want to say how fabulous it is so I can keep it to…read moremyself! We stayed the first time when I had an asthma attack from the hotel on top of the hill and had to get out and take a walk to breathe. I was looking up possible other hotels and saw the sign for the Haus. I found the number and called and Mr. Michael was amazing and was able to get me and my son a room! It was clean, pretty, and we had everything we needed and loved being right on Main Street. We were able to walk wherever we wanted and after we wanted to stay longer. Yulia the manager moved us to the room across the hall since ours was taken and we wanted to stay longer and ended up in number 10 for the past 2 nights. What bliss! The staff was amazing! They were available easily by text or phone and accommodated us with any need we had! Towels... change of sheets, cleaning. We went back again the following year, last year 2023 and stayed in another suite since the ones we wanted were not available but without fail, we loved everything about our stay! This time dad came along and he enjoyed it too. Needless to say, we look super forward to being there again this year! Third year in a row! Thank you!

Friendly and helpful staff- the rooms were clean and comfortable- room layout very smart and…read moreefficient- the shower heads and pillows are great, too !! The location is very convenient and easy walking to downtown-

Great location and view of Mirror Lake. Brand new hotel. We stayed in a loft which would be nice…read morefor a small family or more than 2 people as there is a separate sleeping area up the winding stairs. Staff is friendly and the amenities good (coffee in room, free breakfast). WiFi was a bit spotty, but otherwise we enjoyed our stay here. Maybe not as luxurious as Mirror Lake In , but definitely fits the bill.

beautiful place but management is screwed up. Charged my credit card for a stay there that I was…read morenot at. Taking over a month to resolve , mucho aggravation. They keep saying it will be resolved but my credit card company still says it's not resolved. Had to file complaint with Management, Credit Card company in Utah, NYS Attorney Generals office and Department of State so far.

The Lake Placid Club Lodges are a magical place to hole up for a week of wintery fun. These…read moretownhouse style condos are located a stone's throw from all the action in downtown making them the perfect home base for a getaway in this historical town. I have the luxury of knowing someone who owns a timeshare at this location so am fortunate to be able to stay from time to time. Each unit has a full kitchen, dining room, living room, loft, 2 bedrooms, 2 bathrooms, patio, and balcony. Amenities include a jacuzzi, sauna, and wood-burning fireplace. These three things alone make warming up and relaxing after long, cold (but fun!) days out in the frigid weather a breeze. The entry ways are large, with a bench and several coat hooks, to easily slip into and out of snow gear, boots, hats and gloves. The condo I stayed in had a gorgeous view of the golf course with a mountainous backdrop. I rented cross country skis from a local business and had the ability to ski right out the back door. The Jack Rabbit Trail runs nearby and there are plenty of paths and byways to explore in the immediate vicinity. Took sleds outside and slid down the sloping hills of the course. Wi-fi access was fast; plenty of room to spread out to get some work done remotely while I was there. Check-in was a breeze. Parking available for two cars. Initial supply of hand soap, dish soap, dishwasher tablets, sponge, toilet paper, and coffee supplies available but after that you're on your own. Plenty of clean sheets and towels.

Had dinner last night with my husband. Wish the service was as good as the food. We felt as though…read moreour server was intentionally ignoring us. Will not be going back

Horrible service, management was very rude and had poor adequate. Food was very good but the…read moreservice was subpar All around bad experience. Which the employees were as good as the food.

My friends and I rented a property with this management company. The way they handled situation…read moredescribed below is unacceptable and unprofessional! Please read below and see attached screen shots. SCAM!!! Book Elsewhere! Broken Jacuzzi!!! Please read till the end! Very disappointed with this property and the management office. My friends and I booked this property 6 weeks in advance. The only reason that we booked this house is for the Jacuzzi that was nonoperational. We were advised by management that Jacuzzi is broken at 7 PM of the check in date. As the check in is at 4 PM I am not sure as to why we were not notified earlier in the day. Management did advise that the owner feels bad and that they would refund $200 for our troubles. Now keep in mind that majority of the properties in the area charge $150-200 per night on average if there is a Jacuzzi tub on the property. We did send an email to management requesting for someone to come and fix it or a fair refund for broken Jacuzzi tub. Its only fair that for 3 nights of stay that we booked we are to receive $450. Well, the management came back and said that they are not responsible for any nonoperational appliances and left it at that. At that point we were very disappointed, but we decided not to let this get to us. Next day we have discovered that the freezer and fridge is not working as well. By the time we realized it was broken all the food in the fridge was starting to smell foul the items in the freezer melted. We quickly took everything outside in attempt to save our food but in the morning realized that out efforts were pointless. Everything got spoiled (all the meat, cheese, milk and other perishables). Oh, and we did reach out to management that night of discovery that the fridge was broken only to receive a snarky response:" What can we do for you today?". Management did not send anyone out to fix the fridge nor apologized for the inconvenience. Also, there is no guard rail on the staircase leading to the basement which is very dangerous. Besides the major problems that are described above, there were few other issues. There were no trash bags, the heater in the basement did not work,the lighting outside of the house did not work, multiple light bulbs when out on the day of the arrival, some blankets did not have duvet covers on them (which means that they were not clean) and in edition to all the floor in the house was not clean upon our arrival. On the date of the check-out, we unfortunately misplaced the only key for the house so we all spent additional time looking all over the house so we can find it. Well little that we know that cleaning crew was standing outside waiting. We apologized for taking more time and as they were "Cleaning" caped looking for the key. When we finally found the key, we proceed to leave the house. On the way out my friends overheard the one of the cleaning crew saying:" Those STUPID people won't leave!" very loudly. One of my friends asked the cleaning lady:" Why did you call us stupid". To which she responded:" Coz you are taking too long". I am guessing she took offence to us asking since we received a call from management asking us to not harass the cleaning staff. In conclusion we were also accused of cracking a counter top, apparently leaving bleach stains on bed sheets (obviously no one did laundry in rental property so that is a ridiculous claim) and a ripped seat cushion (can simply be sewed up in 2 min or new one is $5 in Ikea) We never got our promised $200 for broken Jacuzzi. They ruined the trip; they ruined the vibe. This property is a SCAM!!! If you do end up renting this property take pictures of EVERYTHING!!! Because they will be looking for the reasons to not refunds your security deposit.

We found out this morning that our rental for Ironman week (not rented through Engel & Völkers) was…read morecancelled with no notice. I spoke to Helen in a panic and within a few hours, she had confirmed a rental for us, and had a signed agreement and deposit confirmed. On an emotional roller coaster of a day, Helen was calm and polite and compassionate and helped me salvage what felt like an absolute disaster. I would HIGHLY recommend Helen and the Engel & Völkers rental team!

We took a 2 day trip to Lake Placid and rather than a hotel, wanted a roomier place to stay. The…read more1910 fit the bill. For about the same price we got a whole suite with a large eat-in kitchen, a living room area and king sized bedroom. Everything was spotless and decorated very well. The 1910 is 2 minutes to the main part of town but far enough away that it's peaceful at night. The mattress and bedding were very comfortable and made for a good nights sleep. Communication with the owner was good, they are quickly available to answer questions.

We booked The 1910 at Lake Placid for a little trip after our wedding and had to leave the same…read morenight. The unit was not as described online. The bedding had stains and hair, the towels appeared used, and the entire space had a strong chemical wood-stain smell that made it uncomfortable to stay in. When we contacted management, there was little help. Their solution was to fix things while we were staying there, which is not reasonable for guests who expect a clean and ready space upon arrival. It was clear the renovation was done with cheap materials, the fixtures were loose, and the noise from above was far louder than the listing suggested. Despite legitimate concerns, we were denied a refund. This experience was very disappointing, and I would not recommend The 1910 at Lake Placid. There are many better cared-for places in town that actually match what they advertise.