I cannot recommend this place enough. Both my parents came down with COVID-19 last week and things…read moregot rough quickly. Delcrest Medical went above and beyond to help me secure the Oxygen Concentrators needed to get them better and keep them comfortable (and out of the hospital). I dealt with both Rob and Judy and both were kind, caring and professional. They went above and beyond to make things as smooth as possible for me (the person who had to order it all).

These are the nicest people you would ever want to do business with! My husband rented a recliner…read morebecause he has shoulder replacement. They brought the chair quickly and were so careful not to damage any paint or furnishings. After we had the chair for a month, it wasn't working properly so I called them. They came by a few hours later and fixed the chair. The owner came and he was beyond accommodating. They are a great company!!!

I had to help a relative upgrade their equipment. Since that relative was with another company…read morebefore, the representatives I worked with didn't seem to realize that my relative was renewing their machine rather than starting off on their very first one ever. Initially, it was going to be a monthly rental where the deductible would have to come into play first, and the machine could not be purchased and reimbursed directly all at once first. However, under this particular insurance plan, it turns out there is a clause or so stating that future machines are covered. There is probably verbiage regarding the idea that my relative has to be continually and reasonably compliant with the machine he/she started with. Some companies would not do enough due diligence to fix or monitor these kind of errors. I suspect the company my relative was with prior would've overlooked this even though they were the ones who awarded my relative their first machine. I am grateful to have this company to help my family out.

The absolute worst company ever! I was prescribed a CPap machine and my doctor sent a prescription…read morefor me to this company along with all my insurance information. I was mailed the machine and used it for 3 months. Then I get a bill. I called numerous times and spoke to numerous people and no one could explain why I was receiving bills for the machine. Finally the last time I called I spoke to someone who said they didn't take my insurance. So now I'm questioning why this wasn't caught BEFORE they sent the machine to me and why wasn't this explained to me the numerous times I called. No one could answer this. Now for the return. I was told they would send me a shipping label to send it back. I never received it so I called again. Then I was told I had to have it picked up but they only do pickups on Tuesday. This was unacceptable due to me working a 12 hour shift on Tuesdays. The girl told me that she'd have a manager call me. I waited a week and no one called me. I called again and got a guy who set up a pickup for me on my day off. Well the days comes and goes and no one shows. I called the next day and was told that they no longer do pick ups. So of course I ask why I wasn't contacted and told this. Once again no answer. So he tells me that he is sending me a box and shipping label to send it back. I finally receive that and I immediately returned it. I checked the tracking number and they did receive it back. To this day I am still receiving calls and voice messages to order my supplies for the machine! Can't they see it's been returned. So disorganized.

My service for the stairlift was excellent. Don and Darren…read morewere professional. polite and very respectful of my home. I am extremely pleased with my purchase of the stair lift and it was a great value to me. I am a happy customer. Thank you

My physical therapist recommended Tri State because he had a few patients who had their…read moreinstallations. So, I looked them up and read some reviews - couldn't find a negative anything about them. They came out the the next day and measured and just 3 days later arrived with the stair lift and installed it. I can finally now give up the recliner chair downstairs and sleep upstairs in our regular bed with my husband. It has been so healing to be able to stretch out in bed. My circulation is better - my lungs are breathing better. I have made major recovery since the stair lift came. I'm so grateful for the stair lift and so grateful to have met 3 folks from Tri-State who are the nicest people you could ever meet. Thumbs up to Tri State - 100%. I HIGHLY RECOMMEND THEM!!

Pro Medical was wonderful. I had a hard time finding a store that carried what I needed. Pro…read moreMedical had everything. The staff was so nice and helpful, and knowledgeable about insurance.

Got an electric wheelchair for brother in law. Customer service person Sean was Great. Very…read moreknowledgeable about there products and the chair itself. Highly recommended for anyone needing this type of equipment, they also have other types of equipment for home.

Staff was great but store itself was slightly more expensive than I anticipated. Bought two raised…read moretoilet seats. The one was perfect, the other didn't fit. I tried to return it within a month of purchase and was told I couldn't due to the nature of the product. $80 down the drain. Left a very sour taste in my mouth and probably wouldn't use again because of it. During a pandemic it's important to be good to your customers actually exceptional, I think they fell short.

the receptionist named JoAnn was awfully rude and very unprofessional. talking about customers…read morebehind their back! she must not know the walls are thin! from the very start the receptionist named JoAnn was a total b****! i asked her a simple question and she made it seem as if i asked her to solve an algebraic equation. other than the receptionist named JoAnn being lousy at possibly the easiest job in the world and probably hating her life because of it, everything and everyone else was great! fire JoAnn she sucks!!!

Outrageous prices . Their prices are up more than 209% in one year. Prices for contact lenses…read morealso much higher than others and truly outrageous compared to Internet prices. RX GLASSES MUCH HIGHER THSN OTHER PLACES.. ordinary plastic frames plus RX ALMOST I1K. Frames not even designer frames ordinary plastic Also waited almost 30 minutes past appointment time. Will never go there again. Glasses that were $400one year ago now over $900.

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Ive been going to them for quite a few years now and would only trust them with my eyes!!!!I have…read morecataracts and not ready for surgery and i was squinting ALOT!! and they gave me a better prescription for my glasses and it made a gigantic difference!!!!!

I bought a stairlift from the corporate office in north carolina. Had nothing but one problem after…read moreanother. The lift ended up working 3 days out iof a month. They sent out 2 different contractors that were as clueless as a bag of hammers. Finally got the head honcho at Ameriglide. He said hed get the A team he had on it. It was a difficult to diagnose problem and mark and his team stuck it out through repeated visits and communicating with ameriglide to solve the problem. Great people who care about their work and the people that rely on assistance from these mobility tools . If you are looking for a lift. , you couldn't be in better hands with lehigh valley AmeriGlide!!