Easy to work with and great results so far in working with Romarina Cleaning. First clean was…read morespotless and second was easy to set up.

We have been using Romarina Cleaning for three years and highly recommend them. The manager/owner…read moreis great, and she responds quickly and is always flexible with our schedule. We have consistently had one cleaning team, and they respect our home as their own. They are professional and use their time well, and most importantly they consistently clean well! Price is reasonable as well!

Just had them out today and we were thrilled with the service Keith provided. Keith was very…read morefriendly and hard working. Cleaned our chairs, stairs and three large area rugs. They look wonderful. Highly recommend

We had a really great experience with Mill City Cleaning for a second time! Our light-colored…read morebasement carpet was really dirty from tracking dirt in. I was really nervous the dirt wouldn't come out. They quoted me one price and there were no extra add-ons or hidden costs. The guy who cleaned my carpets was professional and got the job done quickly and flawlessly. Now the carpet looks brand new! I was really pleased with how nice our carpets look, and we will happily refer family and friends in the future. Thank you!

Home cleaning. Excellent service. Really gets the details. On time and professional…read more Worth the price. Routine cleaning, dusting and bathrooms. Has the ability to do decks and garage cleaning.

*** Update to the previous review ***…read more After my poor review they contacted me and offered a free cleaning. Mary was sent for the second visit and did a great job. She was thorough and personable. She even offered me some cleaning tips for our hard water issues. Pros - very responsive company and did the right thing to make it right (I didn't ask). Cons - still do not like their cleaning solutions. Have them use yours and it works much better.

Delila from J and D cleaning has been working for us for almost a year now. I can count on her…read moreevery week to be on time, consistent and to do a very thorough job. We have three little boys and the house can sometimes be quite a mess! She handles it all in stride and is very flexible. I trust her immensely and she is now also working for my sister and my mom/dad.

From the owner: residencial ,after construction , offices , cleaningread more

No communication. I don't offer special services because of…read morea bad experience with them. They asked " how do you expect us to make money"? I have a lot of answers to that. We don't even make the $1500.00 they promised. Haven't been offered a new account for over a year so no growth. I don't recommend them. There corporate team isn't on the same page. One person tells you 1 thing then another tells you different. I feel that the money you put in it isn't worth it.

This company is unwilling to do the work they contract for - frustrating is a nice term for my…read moreexperience with their organization. We have a straightforward office setup and had two (a 5,000 and a 10,000 sf) locations contracted with Jan-Pro. We began noticing the quality of the work was suffering early on and requested to have items from their check lists addressed which were being missed, they referred us to the onsite binder and we said that we couldn't be expected to write down basics like vacuum the entryway or wipe down the kitchen counter every day as that's the purpose of the punch list they created for our contract. They also: 1) skipped cleaning an entire floor of a building for 6 months and told us they meant to clean it and would give us a refund but didn't 2) threatened to send us to collections because we were 30 days late on payment after stopping our ACH as they refused to do the cleaning 3) delivered multiple shipments of supplies, decided to put them in our basement and when we voiced concern that they were charging us for supplies that didn't exist we went through 20-30 emails before asking the supplier where they were putting it 4) are rude 5) caused pest problems at both locations because they don't vacuum (they are contracted to do this 5x weekly) 6) leave supplies in the open - like a vacuum in your lobby in the morning in a lobby that hasn't been vacuumed 7) send 3-4 invoices monthly per site and will not aggregate it 8) will not correspond with anyone other than the account holder 9) do site visits, identify the issues you are discussing exist, offer solutions, then refuse their own solutions and access to the site manager who toured the location with you 10) hold you to an annual contract while simultaneously telling you they will not do the service When we provided video evidence that they consistently spent less than 30 minutes cleaning each day they finally threw up their hands and said it was a bad fit - this felt like an opportunity to apologize and address the issue as we just want our carpet vacuumed but they simply don't give a sh**. My name is John Hutchinson - you have my contact information and the ability to address this - respond with a solution or don't write back to this review.