I absolutely love this place. My apartment is beautiful, the building and parking is secure and…read morethe location is great. I can walk my dog to though Capitol Park or straight to the river walk. It's a quieter location for downtown. Maintenance is prompt but probably my favorite part is the customer service. They are quick to respond and handle everything when I need it. I definitely recommend.

We have had a very polarized stay here. My boyfriend and I have lived here going on a year and a…read morehalf. The amenities are great, the community is friendly, and the location feels central. The apartment is spacious. It was recently updated to have wood-type flooring, updated fixtures, etc. These renovations were beyond sloppy unfortunately. Quality of work was just atrocious. Grounds are well-maintained excluding the dog poop clean-up. Trash is often piled near dumpster. Bus is constantly late. Be aware!

Too Long Didn't Read: Flies in the drains, fridge/freezer year round, dirty carpet and windows,…read more"gated community", dirty gym Most 5 star reviews are very generic so hope this helps. I lived here from about mid October 2021 to April 2022. The apartment was very nice spacious and dog friendly! I never had any serious troubles while living here but there were a few things that put a bad taste in my mouth while I lived there. When I first moved in the apartment was fairly clean, the carpet in the bedroom was not shampooed before my move in date. When I took the "tour" of the apartment I looked inside of the fridge and noticed that there were tons of dead fruit flies in the bottom of the freezer as well as the fridge. I assumed it would be cleaned out before I moved in, I assumed wrong obviously. I told the staff of the issue and they called their pest control guy and said he would be there next week, he never showed. I called two or three more times and he still never showed. I told them that the bugs were getting worse and were also flying around my sink and in the kitchen. The staff told "Yea we all just kind of deal with it." I advised the staff of the situation and they had someone come out and clean the carpet the next few days. I spoke to the lady that was going to clean my apartment and told her that the oven and window sills were covered in some type of black dust/dirt. I came back the next day and the oven and window sills were still the same, so I just cleaned them myself. No biggie. They claim to be a gated community but there was always one gate left open at all times during the day. There were multiple cars that were broken into while I was living there. Not saying that was the cause but definitely didn't make it any harder. As far as the amenities, the gym was nice but dirty pretty much every time I went, the weights would leave rust marks on your hands. I left a paper towel under one of the weights and it stayed there for over four weeks, so I'm sure they don't clean it regularly. Never used the pool but the seating by the pool looked pretty ragged. Besides these few things its not a bad place to stay...

I lived here when it first opened and I hated it. Nosey neighbors and dogs barking. Would nit…read morerecommend living here.

Really nice place to live, responsive staff, no problems with dogs or gun shots, people are…read morehallucinating

Very nice. Out of the way. And Quiet. The pool is really nice and there are many fun eventsread more

My experience with The Cottages at Lake Tamaha and Cardinal Group Management has been extremely…read moredisappointing. For several days, we have repeatedly called and emailed the local office regarding a payment issue that was caused by an error on their end. The online payment portal would not allow us to make the required partial payment for fees and utilities, and we were simply trying to get someone to help us resolve the issue so we could pay. Despite multiple emails, phone calls, and being told that a manager would contact us, no one ever returned our calls or emails. What makes this even more frustrating is that while no one had time to respond to our requests for help, someone had time to post a Seven-Day Notice to Pay Rent or Give Possession on my son's door. We were never refusing to pay--we were actively trying to pay, but their system would not allow it because of an issue on there end. This situation could have been resolved with a simple phone call or email. Instead, it caused unnecessary stress and made my son feel like he was being threatened with eviction over something that was completely outside of his control.

The place is clean, well maintained, Covid compliant, and staff is friendly. Animals are featured,…read morebut not in the way for those who are not animal lovers. Visited there many times, over the years. Continually impressed with the improvements made. Love the fitness, games, pool area. The food carts have added an incentive to eat at home. The manager is a kind soul.

I lived at Riverbend for 2 years and absolutely loved it! The kind, quiet community has a beautiful…read morecourtyard and pool. Not to mention the landlord is great at his job and helped me through the few issues I did have (AC went out and it was fixed that same day). It was the perfect place to live through my graduate program at UA.

The BEST apartments in Tuscaloosa, worth every penny and more!!…read more Everyone was so friendly and helpful always. I would give this place 6 stars if possible. If I ever have to come back to Tuscaloosa I would live here again. 2 pools A small gym Laundry Room AND w/d hookups in your apartment AND they rent out W/D if you need to. Everything is well kept, the garbage is NEVER full. Ever! The grass is always green. I was lucky and lived on the end if a cul-de-sac but it was eerily quiet. Like so quiet my neighbors never heard me, nor I them. As a young girl living alone I was always worried if someone murdered me no one would hear my screams. Morbid I know. But you get my point. LOVVVE Palisades!!!

My roommate and I lived here all three years of our graduate program at UA. This place was great!…read moreThe office staff is friendly and helpful, and the maintenance guys are awesome - they get to work orders quickly and always wave when they see you. This place is also really peaceful and quiet - something that as a grad student I really appreciated. It's a little far from UAs campus, but I think it was absolutely worth it. The prices are reasonable and you can't beat having a fireplace when it gets freezing in the winter! And the units (the 2 br/2 ba) are really spacious. I would recommend Palisades to any student that isn't looking for the "undergrad atmosphere" or really anyone looking for a quiet, reasonably priced place to live in Tuscaloosa.

The whole experience here has been nothing but AMAZING, the people in the office are so helpful and…read moreknowledgeable, they truly care about you, they sat with us and helped in every way, Maintenance has been GREAT they truly care about the community and are fast and knowledgeable of all the work orders, The community is so friendly, the grounds are always clean and beautiful, we love it here we strongly recommend this community!!!!!

Absolutely would NOT recommend this apartment complex. I rented an all inclusive apartment from…read morethis company at this location in 2015/2016 (at the time included furniture/all utilities and cost $1550/month and now is $2500+) and my Fiance from 2023-current which when he started renting was $1050/mo and now $1550 which incudes no furniture or utilizes which mine previously included). The apartment complex is poorly maintained. Pest control is not routinely managed and not addressed when it was brought to the attention of the office.The most newly renovated units (which he has) has drawers coming off of hindges, and completely overpriced now considering the tremendous and outrageous raise in price with less attention to maintenance. (Once you've been locked into a lease, there is little to absolute no attention to any maintenance that's necessary) There were two separate major water/plumbing leaks (to out knowledg this is a common occurrence outside of the experience we had...look at other low reviews to verify this) to the unit above ours that were not addressed by the complex is a timely manner resulting in water damage and us having to discard MANY personal belongings. The heater has not been able to keep the apartment above 62 degrees during the winter, and was never repaired by the company. The screen door is rusted and broken, swinging at any gust of wind and never repaired after notice to the complex. Neighboring units clearly smoke substances that infiltrate the walls although it's a breach of contract. The pools during the summer are closed at any given period of time. There are 3 pools at the complex for which 2 are closed the majority of the time. Maintenance never unlocks them, so the pool behind the office is typically the only pool open. Majority of the time there is so much commotion and too chaotic to even want to go. I would not recommend this complex to families or UA students. There are much nicer complexes with more amenities and much more livable and accommodating than this complex. Lastly when trying to terminate lease with a life changing event with 90 days notice and given above information, the complex denied request. Understandable given it's a contract agreement, but unacceptable given all of the circumstances. If you want to risk your furniture/clothes/sentimental items being permanently damaged by toilet water from another unit (also never properly cleaned afterward), want your family exposed to the odor of marijuana at any time of day, want pests in your unit, and an air conditioning unit/heater that does not work and will not be addressed, I suppose this is the complex for you, otherwise I would suggest to stay away from any sealy managed apartment complex. (Forest trail (also sealy property managed) as well, considering a friend of mine was locked out of her apartment for hours with her dog that requires medication for seizures locked inside due to the emergency maintenance never answering their phone and showing up drunk several hours later and only showing up once we said we needed to break the window to get the dog or they would be liable for veterinary costs once the dog needed emergency medications) I hope this helps any families or friends considering this complex. It should be the last and final resort if nothing else is available, and even then, suggest signing a shorter lease period to find out for yourself.

Horrible experience. Wish I could give zero stars. WiFi goes out constantly to the point where I…read morehave to submit classwork on my hotspot. They say it is "student living" yet when I asked for a 6 month lease in May because I graduate in December they denied me and made me do a full lease. So now I am paying for an apartment I don't even live in for the next six months. Elevator is always broken to the point where we have to use the stairs for five months on end. Do not get me started on the roaches that I see at least twice a week and my roommates and I keep a clean apartment. DO NOT STAY AT THIS APARTMENT. I am so glad I am not there anymore. Rent is almost 150 more dollars than they say that it is originally.

The Wi-Fi here SUCKS. Keep this in mind. I am constantly using my hotspot to watch TV, do homework,…read moreor literally anything else. If being able to peacefully use electronics is important to you, don't live here. Emails are constantly getting sent out to apologize, but the solution never lasts more than 48 hours.