I'd give zero stars if I could; poor customer service, inadequate systems to support customers,…read moreextremely rude behavior when I tried to get a problem corrected! You're better off ordering from the manufacturer, paying the extra cost for better customer service and dealing with them directly on issues than dealing with Keidel. The kicker? When they were based in Norwood they were my go to for plumbing supplies, had excellent customer service and competitive prices; no more; sigh...

The help we got was awesome - patient and wonderful ideas to help guide our decision makingread more

Carolina Granite was recommended to us by a friend and we were not disappointed. Luddai, the…read moreowner, was very knowledgeable of all materials and installation techniques. The quality of the work was excellent and his crew cleaned up the work areas thoroughly. Luddai was very good at meeting our specific requirements. We selected our quartz from MSI and the installation pricing was fair and reasonable.

They are extremely professional. They have changed the look of my kitchen completely. I placed the…read moreorder in on Wednesday and Saturday they were completely done. I've gotten quotes from other companies and normally take anywhere from a week to 10 business days to complete the job. This is by far the best experience I've ever had with a contracting Compnay working on my house!!! I highly recommend Carolina granite LLC. These guys rock!!!!

This sink had a crack in it which we wanted replaced…read more It is very difficult to find anybody that will replace just the sink including the plumbing. Carissa of Countertops and Cabinetry by Design came out and measured the original sink and facilitated a solution. Wife very happy. Thanks Carissa!

We have used countertops and cabinetry by design for our kitchen and laundry counters in the past…read moreas well as a custom free standing cabinet in our dining room. They are awesome to work with. We have worked with a number of designers there and they are all knowledgeable and easy to work with. This time we got to work with designer, John Epperson, who was adept at executing our vision for our kitchen with the new island and refrigerator cabinet they made for us. Chris Holt came over twice to 1) confirm measurements before install day and to speak with my husband who built the soffit for over the fridge cabinet and to 2) direct the installers about how to ensure the fridge cabinet's fit. They were patient with our questions and changes along the way, happy to entertain our input. Our kitchen looks awesome now despite some outstanding finishing touches needed that they are helping us with. I would recommend them to anyone without hesitation and we will plan on calling on them again for our next project. Karen Agricola

We are so very pleased we found Stone Pros. They took all the time we needed to decide what stone,…read moreGranite or Quartz, to use. They helped us match the color, styles, and more to our kitchen. They even helped us match the countertop to our existing back splash. One we decided on what we wanted, we were very surprised to find Stone Pros was extremely competitive. Their team of experts showed up a couple days later and expertly installed the Quartz we chose. I can't say enough about this company. We thoroughly enjoyed working with all of the team. We consider ourselves lucky to have found them.

From the owner: Stone Pros Granite and Quartz is your go-to countertop store and expert countertop contractor in…read moreCincinnati, dedicated to delivering exceptional quality and service. Offering a wide selection of premium materials, including granite, quartz, marble, and more, we help you find the perfect match for your kitchen, bathroom, or custom project. Our skilled team specializes in crafting and installing stunning countertops that transform spaces with elegance and durability. Committed to top-notch craftsmanship and attention to detail, we ensure every project exceeds customer expectations. From consultation to installation, we provide a seamless experience, focused on bringing your vision to life. Trust Stone Pros Granite and Quartz for reliable service and countertops that enhance the beauty and value of your home.

Walked into Pure after searching and talking with a few other granite places. Immediately we were…read moregreeted and turned over to sales. The lady who was so helpful and guided us outside to look at the available slabs was knowledgeable, patient and very kind. Once she knew my interest was legit, she grabbed her quote form and asked me questions and provided a rough based quote on information I provided. Little did I know she was the owner. She bought the business 3 years prior. I was already impressed but knowing this was a female owned company held a high amount of influence for me, in my head. They came out and measured, they were here when they were supposed to be. They installed the granite when they told me and their installers worked hard, and fast yet took the time to answer questions as they were installing it. Overall I would highly recommend Angela and her team at Pure as they were top notch for my counters.

Poor installation job. Pure Granite buys slabs from the local granite wholesalers, marks up the…read moreprice, and does installation, so their only value add is installation. My usual fabricator was booked two months out so picked Pure Granite in order to get a rehab to market quickly. Project included kitchen, island, full bath and half bath. No complex cuts or edges. When the installation crew arrived, I discovered that most of the installers were recent hires and only one of the installers had any real experience installing granite. By the time that the crew left for the day, the job was only partially completed and in checking what was done, the full bath install was botched... significantly out of level and not flush with cabinets. I had the crew come back and tear out the bath install. This required repairing the drywall. Once the drywall was repaired I rescheduled the installation for the following week. Monday... no call, no show. Rescheduled for following Thursday and called to confirm for the installation to be done in the afternoon. No show. Installer finally called at 6:30PM to say they were running late... rescheduled for the following week. On the final visit, the invoice that was $1000 higher than what was originally quoted, and included additional charges for the visits that were needed to come back and correct their mistakes. The kitchen backsplash install was never completed. Don't confuse the look of the slabs with the quality of the installation. Granite is expensive and while the slabs might look great, a poor quality installation process will destroy your investment.

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

We have worked with Sims-Lohman for our own homes and for our real estate business and have worked…read morewith several of their representatives over 30+ years. In recent years, their shift to catering to builders has made them slower to service residential clients and our small real estate businesses. But, their products have remained good and, while slow, the service is very good.

Rude! They were annoyed we didn't have an appointment. The salesperson was short and rude. Will not…read morebe going back.

I have shopped here for decades, I love this business. Recently I needed some 2 inch round river…read morepebbles and some larger smooth rocks. Picked up what I needed in my kitty litter pails, they were weighed and my bill was $2.70. You need gravel, rocks of pretty much any kind, pavers, retaining wall stones, check out Bushelman Supply.

Cannot recommend this business enough. Fantastic stone products, great supply, great guidance on…read moreselecting the right product, fantastic customer service and excellent installation services. All this while desperately low on workers due to Covid and our wonderfully misguided government. They will find a way to get it done for you.