We just had our honed Black Mist kitchen countertops installed by this company. From the moment we…read morefound our stone and on through template and final install every one was courteous and professional. The outcome is beautiful!!!

I called them on March 2nd to ask some questions about getting a quote and sent an email with all…read morethe specs to get a quote with. Isabelle told me the owner would look at it later and send one. I never heard back. Later in that week my husband was referred to a company and signed a contract with them and gave a deposit. Two days ago, and now almost 3 weeks later, I accidently called Volusia Granite to confirm our measurement appt for today with the other company. Isabella at Volusia granite actually took a confirmation for an appointment that was never made. My husband later that day told me the installer we paid a deposit with, who came to our home, whom we signed a contract with called to confirm. My husband told me I must've called the wrong company. I thought how odd, why would someone confirm a non existing appt. Yes, I did accidently call them and yes, she didn't tell me there was no appt with me in their books. So I called her immediately to explain the misunderstanding and to make sure they didn't send someone out. All is well right? Nope, A hostile owner called me this morning, March 19th,  with a threatening tone, accusing me of giving them the " run around" and how dare I  then secure another company.  What? He never sent me a quote and his receptionist should never have confirmed an appointment that was never made. I rechecked to make sure he never responded to my quote request email. He did not.  It was an honest mistake on my part calling the wrong number and it should've been cleared up immediately. If she was honest, she would have told me that I had no appointment with them. I corrected it two days before anyone from Volusia Granite would come out and hours after I made the call. This should have been no big deal for them. So why did he call me this morning with an extremely aggressive, hostile and threatening tone as if he believed he had me held hostage to give him my business, that he somehow deserved or earned it. I don't understand. He never sent a quote in response to an email I sent requesting one almost 3 weeks ago. This morning's call was nothing short of blind siding harassment. I believe I dodged a bullet as I have never in my 57 years been spoken to like that from a home improvement contractor. In fact, I have never been spoken to like that by anyone, period. It was bad. As he started laying into me with zero self control, I asked him to calm down and let him know he was risking a review of his hostile nature and inappropriate call to me if he didn't calm down his tone and allow for clarity to unfold by asking some simple questions to understand the misunderstanding before making accusations. He plowed ahead even more aggressively laying into me.  I feel assaulted. Just know, he can snap and go to an extremely scary and unprofessional place. I don't even know his name. He presented as the owner. I hope he reflects on what "possessed" him to make that call and speak to me that way. An apology wouldn't make up for how I was spoken too. The tone was so hostile and threatening, I wondered if I should call the police. My husband wanted me too when I told him about the call I received while he was out. I was shaken. My daughter heard the call. She went to learn about them and found a consumer alert notice on yelp that says this company may have abused the legal system by restricting first amendment rights to free speech by making legal threats to yelp reviewers or through putting contractual gag clauses in contracts, It appears this is to hide unfavorable reviews. It appears he has done this before. I wasn't even a customer; just a long lost lead. I gave him a chance to calm down so I could clear up his confusion. I gave him fair notice that I would write a review of his hostility towards me and he only got worse abd I had to hang up as he wasn't listening, just yelling at me. So this is the review you worked hard on me for Volusia Granite. You earned it. Unprofessional doesn't cut it. This was scary.

I live in Ormond Beach area and came here twice to check on available slabs and pricing. I gave 2…read morestars for how nice the guys were there FIRST VISIT: The first time I came I saw what I liked and spoke to Tiago the owner. I have him info on my kitchen, measurements, and what I'd like. He said I could buy by the slab or by sqft. If I bought the slabs then what ever is left over they'd cut and install on other areas I needed it for like fireplace or bathroom countertop. After that I also looked on Facebook Marketplace to see what other shops are around. I saw his shop in an add with a picture of a piece I also liked. I started communicating with him. He didn't remember who I was and had no info on the hour I spent talking with him on countertops. It was a little annoying. The template and install was included and he was going to throw in a sink for free. So I was waiting for workers to move my house along so I could go do the real-time ordering and get this project done. SECOND VIST: I drove back to the shop and spoke with the son, who is very polite and sweet. During my visit with him prices were hire and it was going to be an extra $400 for template and cut/install and no free sink. The price per sqft went from $65 to $78. At this point I just got the info I had and when I got home knew that this was not going to move forward. I then I checked around places in Orlando that service Ormond Beach for way less money and have great quality materials. PROS: - very kind staff. The son and Tiago are very nice to work with - warehouse with choices to choose from - some pretty pieces - some remnants for you to choose from CONS: - Prices are a bit too high in comparison to other places - not enough quartz options - staff didn't remember customer - communication through their Facebook ad was challenging - their parking at the shop was confusing - template, cut, install pricing is high. - price for sink is high. Would I recommend this place? No, I'd recommend the actual business I'm using for the countertops

I looked at quartz in many places and decided the quality at Ormond Granite was the best I'd seen…read more I was really nervous if I had picked out an appropriate pattern, so when it was installed it was just perfect! Made my day! Because of a personal situation, I was really hoping to get it installed as quickly as possible. Unbelievably it was done in one week's time! I am so grateful for that as it likely would have been a couple months at other places. Workmanship is perfect! Thanks Shelly and Brian.

A+ experience. Mario was a sweetie to work with, from the first visit to the install, the journey…read moreto getting my new quartz countertops in both the kitchen and bathroom was pretty seamless. As a potential customer reading reviews you probably wanna know if the customer service is good, the product and prices even better, and the vendor easy to work with? For me the answers are Yes! Yes!! Yes!!! Every time I called Mario, he answered. I swear I visited the Carswell showroom no less than 5x, oscillating between which stone to pick, and he was as patient as ever. :) Mario showed up when he said he would, measured twice to only cut once, and he fabricated the countertops perfectly. There was a little hiccup to no fault of his own. My flooring was not installed during measurements but present for the install. It threw the numbers off slightly. No problem at all. Mario and his assistant fabricated right on the spot, took an inch or so off to accommodate the LVP present, and made the waterfall work anyhow. It installed perfectly -- I am beyond pleased!! And I'm already conjuring up another "custom" project I know Mario can knock out the park based on his expertise and years in the stone industry. Now, here's the cherry on the top. Mario even gifted me with a little matching cutting board that he made just for me out of the leftover Quartz and dropped it off after the install -- so sweet! And please know that I did ask Mario candidly, upfront, about the really bad reviews he received. He told me the backstory (always 2 sides) and so I trusted my gut instinct and gave him a shot. But hey, don't take my word for it: stories tell, pictures tell! Take a look for yourself and give Mario a call. Tell him 'Lamonda's review' sent you (lol).

I am extremely happy with our renovated bathroom. We had a timeline and Mario came through for us…read more The walls were resurfaced, textured and painting along with a custom made cabinet and quartz top. Love it!

I am Very Satisfied with the Work that went into planning and designing my New Kitchen countertops…read more Would recommend them Highly and Julie was a Pleasure to work with.

Recently had quartz countertops installed by Artisan Marble. The two installers (Dominic and…read moreJustin) showed up when they said they would, and treated our house with respect. They cleaned up the work area (Kitchen) each day before leaving, they saved some of the old countertops for me to use in my workshop, and the finished job is as good as we had hoped. We would definitely use them again.

Justin gave me a timely written professional estimate…read more Responded quickly to my questions.

A great experience from start to finish. Everyone at Saw Tech Countertops are exceptional to work…read morewith, Justin went above 100% for the whole project. Installation crew was awesome, professional and cleaned up after themselves. The supplier Granite Marble Gallery was also outstanding, very helpful. What a difference new countertops make, stone backsplash, cabinet hardware and paint can make! WOW!! We are in love with the new countertops Via Lactea Leather Granite; this piece of stone is remarkable. This kitchen turned out better than I could have ever imagined!

Just had a small issue with communications, but once Cameron and I connected, he took care of…read moreeverything to my satification, and even followed up to make sure everything was completed. Cameron is very friendly and his goal is to make sure his customer are Happy.