Property manager Mike was amazing to deal with, great customer service! Definitely recommend coming…read moreand seeing him with all your storage needs!

I've been doing business with Granite Falls Mini Storage for a few years now, and can't believe I…read moredidn't realize I've never reviewed them, let alone has anyone else! As I said, I've been doing business with them for a few years, and I've never once had a problem or a negative experience with them! Rachel expertly and professionally manages the place, is very responsive and works very well with her customers, as long as the customer isn't rude or unreasonable...which is entirely fair, and it's not asking too much for the customer to be kind and reasonable in my opinion. Their rates are more than reasonable, and I've fortunately never once had any issues with my stuff not being safe, secure, and dry. While Granite Falls may be a little out of the way for many, I find it to be more than worth the travel effort. Also, they're not far at all from the nearest U-Haul place in Lake Stevens. Very highly recommended! Rachel is awesome!

Jasper and Bethany were amazing. They knew what I needed before I did and did everything they could…read moreto help make it happen. They were kind and helpful even when I was a down right stressful bitch. They're both great and went above and beyond and I couldn't be more appreciative. I will definitely come back if I need anything else and I'll definitely recommend these guys to family and friends! Thank you again guys for everything and Happy Holidays!

"Under New Management" means your rent goes up, they try to charge you for "insurance" on top of…read morethat, and you can't even access your unit (currently paid up and in good standing) without an obsolete app no longer available in the Play Store. Do yourself a favor and find a different company to do business with.

Never received a response or call about my inquiry. Too late now found what I needed elsewhere.read more

We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

Stephanie at FreeUp Storage in Lake Stevens is absolutely outstanding. She has always been…read moreincredibly helpful and knowledgeable whenever I've had questions or concerns. No matter the situation, she's stepped in at a moment's notice and made everything easy and stress-free. I truly never worry about my belongings being stored here. The facility feels secure, well-managed, and professional. On top of that, the pricing is fair -- especially for the level of peace of mind you get, which is rare to find with storage facilities. If you're looking for a place you can trust, I highly recommend FreeUp Storage -- and Stephanie is a big reason why.

We have been attempting to pay storage there for 2 small units since "FreeUp," took over recently…read more I have had NOTHING but problems from them, and they don't seem to know how to utilize their accounting system. Two months in a row, I sent them our rent amounts due, (via our bank's bill pay system.) Both times (last month, and this month,) they have taken our money, payment processed, I got receipts for both payments, but they still claim our rent is not paid! We are moving out asap! PLEASE, PLEASE think TWICE before renting from them!! If there was a "minus" score to give them, I would give hem a -10.

The manager Dawn is amazing. Easy to talk to and responds quickly. I live out of state, and I feel…read moreDaen would let me know if there were any issues. I highly recommend this facility.

Dawn went above and beyond to help us with getting our storage unit. She was determined to get us…read moreeverything we needed and with ease. The experience was very stress free. Her friendliness and motivation in helping us return our uhaul were impressive. Good customer service is hard to find these days. I definitely recommend this place.

There name has changed to iron hard storage this is my recap on all of the issues that I have had…read moreI did not know how bad it was until I had to move the stuff out 1) The staff at this and other locations are the rudest people I have ever dealt with on multiple occasions 2) on arrival at the gate you will notice a small dog that will bark uncontrollably at you with a lady smoking in a chair with no regard whatsoever 3) The gates lock after 10pm we were about maybe 10-15 minutes after 10pm and the on site guy that is literally living there was just not a happy elderly person and was saying extremely rude and inappropriate things and jesters around my kids I'm probably also filling a police report do to this incident that my oldest son was recording

I cannot recommend Anchor Storage Arlington (now under new ownership and called Iron Guard…read moreStorage). I have rented a 10' x 30' unit for the last 6 years and although the rent price did increase periodically while it was Anchor Storage, it never jumped up in price like it recently has since being acquired by Iron Guard. Rent went up 80$ per month on my unit! NOTHING has been done to improve the facility. Gates are chincy and act like they don't want to open up all the way, turns and corners are so tight that it is extremely difficult to maneuver a moving truck or truck pulling a trailer. This is why the corners and sides of their units are all scraped up with paint from vehicles, storage units have openings in the roof line and my belongings are so covered in dirt and dust that has blown in and settled (and this storage facility is surrounded by industrial area, dirt parking lots for semi trucks and road construction so you can imagine how much dirt is flying around outside in the area). Also, and this is NASTY, so many of my belongings are covered in absolute filth from mice. Piss stains, poop droppings, mattresses and pillows that were in bags have been chewed into and left with holes. I went to the office at 9:30a this morning (they open at 9:00a). Open sign was turned off and door was locked. 9:00a opening time was posted on their window. I went to my car and tried calling the number for Iron Guard and their automated message told me to stay on the line and someone would be right with me. It played that message over and over for 10 minutes while I waited for them to answer their phone. They never did and they also never opened up their office during that time. I had gone there this morning to give my vacate notice. Guess I will have to waste my time again tomorrow. This makes me even more anxious to terminate my business with them. I do not recommend this storage facility at all. They are greedy and don't do anything to improve their grounds and units. Maybe new ownership will bring some needed changes but so far in the last 6 months I haven't noticed anything except for new signs that say Iron Guard Storage and the biggest increase in rent price that I have ever seen at a storage unit. Also, 172nd is a traffic nightmare and getting in and out of this place can be frustrating to say the least. With the Amazon building and tons of other construction in the area, it will only get worse.

Through all my moves around town and helping friends move since 2012, there have been many employee…read morechanges at this little mini storage. Everyone has been friendly and helpful. The price is reasonable. The units are always clean. The dollies and flat carts are in good working order. I would and have recommended this facility. Even when I had an issue with my gate code, I was patient and they were apologetic. Bring the kindness and patience to your situation that you would want someone to bring to you and things work out.

Employee's were very attentive to my situation and helped me thru a difficult situation. All the…read morefeatures you'd expect at a fair price. I say A+ Thank you!

The manger is super friendly and helpful. I need a storage…read moreunit for my work. This place understands my needs and works with me. Super convenient hours. The gates actually operate at 6 in the morning so I can pick up my work supplies on my way to work without worrying about office hours.