Decided to make a last minute trip with some friends and was having some difficulty finding someone…read morewho could look after both my plants and my dog while I was away, it wasn't until someone recommended that I reach out to Patty! She was quick to respond and the communication was great, when I mentioned what type of plants I had she already immediately knew how to take care of them! She made me feel so comfortable leaving my precious Goldie with her and received tons of pictures of her playing with the other dogs. When it was time for pickup, Goldie almost refused to come back home! I will definitely continue to use her services in the future, even if just for Goldie to come back and have fun with her new friends Swagger and Teddy!

Patty is great. She makes sure that everybody gets along great. Insured and a strict kennel cough…read morevaccinations are required. She checks your paperwork. Responds promptly to your requests, shoots you an email of your pets at play, if that pet sitting is required.

We have been delighted by bith the quality of care and if the flexibility in working with our nutty…read moreschedule. Big fans for our Pom.

Unfortunately, I will never be bringing my dog back here. I live in Tavernier and have been…read morebringing my mini poodle here for about 3 years. she never actually does what I ask regarding his haircuts to begin with. But aside from that, she is extremely unprofessional. i have a 1-year old son and am sometimes alone with him as my husband gets his work schedules a little late and I don't know until a couple days before if I will be alone with the baby or not. It's been difficult for me to drive alone with him as of recently. That being said, I cancelled his past appointment an hour and a half prior because i decided I wouldn't be able to bring the dog and the baby alone all the way to islamorada as it would be too troublesome. He gets extremely cranky in the car seat and I have to practically fight him in order to get him in it. I explained to her my situation, apologized and rescheduled (she never once mentioned a cancellation fee). Upon, his next appt, my husband took him and was about 9 minutes late. The appt was at 1 and we didn't get a phone call or the dog back until 5:30pm. We called twice in between 1 and 5:30 and she didnt tell us that we had to pay her an extra FIFTY dollars for canceling his last appt. I have never seen any cancellation policy written anywhere but it was extremely unprofessional for her to wait to tell us we had to pay for the cancellation upon arriving to pick him. she has always been so kind and I have brought him here for so long. It's extremely unfortunate. I understand cancellation policies but I don't appreciate unprofessional approaches to situations nor do I appreciate the lack understanding or compassion regarding my situation with my toddler. Just lost a long time customer. Not to mention, almost every one of his nails was bleeding when we got him as if she took her frustration out on him.

We had a wonderful experience at Island Hammock. They were so knowledgeable and very kind to my…read morelittle Cocoa.

Visiting from New Hampshire and I called them because my dog had another UTI. Girl on the phone was…read moreawesome and handled everything. Got an appointment the same day. The assistant and the vet couldn't have been nicer. Checked everything out and put her on antibiotics again. And they're going to be checking on her during the week. Couldn't have asked for a better experience.

This veterinary clinic came recommended by a fellow traveler, but my initial phone interaction was…read moredisappointing. The receptionist was curt and abruptly disconnected the call without warning. As a result, I have arranged care elsewhere. As a physician and small business owner, I understand how critical front-office interactions are to a practice's reputation. I hope this feedback is taken constructively and helps improve future client experiences.

April 16, 2026: The day we finally chose to put our much loved elderly Shih Tzu to sleep. We…read morearrived promptly for our appointment at 9am. Having always been made to wait around endlessly in the consulting room at prior appointments, which made our dog anxious, we opted to be outside. We were kept waiting for 20 minutes, a lifetime when faced with such a deeply emotional event. I sat in a chair and held my dog close to my chest as Dr Crosetto gave him his "sedative". Moments later, he became bewildered and panicked and tried to get off my lap. I held on so tight as he pulled his body rigid and howled out in pain and then went completely limp in my arms. Dr Crosetto came back out and had to give two shots instead of one before his heart finally stopped. I am traumatized as I lay awake nights reliving what appeared to be torture. How do I find peace, when I actually paid someone to treat him this way! I have had many pets put to sleep over the years and all of them passed peacefully in my arms. In an attempt to put this behind me, I sent Dr Crosetto/Upper Keys Veterinary Hospital an email asking for an explanation for my pets panic, pain and distress that day. My email of May 1st has been met with silence. I'm desperate to put this behind me and in the hope of some good coming out of this dreadful experience, I share this in memory of my precious pet who deserved so much better.

She has a homeless man working for her, which I find to be empowering and helping people...however,…read morethe man coming in my home and turning my dog camera towards the window and stating "why is there a camera" then laughing and stating "fuckers" as he turns it.....well, that was alarming as well as him going through my boat bag on the porch. I highly recommend calling a friend, or trying any other company in town. I had a local friend remove the sitter and had to urgently replace them for my peace of mind. call if you need to get a recommendation. 706-936-7556 I can't send alarming videos as well. RUN!

Margaret really loves animals and does an amazing job caring for your pets. I can't recommend her…read moreenough I'd pay more for such amazing care for our Bebe! We have a 13 year old lab mix who loved her. Best pet sitter we've used.

We just got back from an eight-day trip. We contracted Equipaws to care for our labradoodle Rio and…read morewe COULD NOT BE MORE IMPRESSED. A family friend slept over and Equipaws came over during the day several times to feed Rio, play with her and let her out. Each visit was followed by a journal entry which came to me in the form of a text/email. Photos were included along with detailed explanations of what was done. I am absolutely happy with the service and will definitely use them again if we ever travel with our entire family. Thanks to Flavia and her entire team! Well done, well done, well done!!!!

For any pet needs, this is the e group to call. Every single person from start to finish took care…read moreof my babies the way I would take care of them. They go the extra miles and think of things other sitters never even bothered to ask. 100000/10 HIGHLY recommend!!

Karina has helped me care for my baby since I brought her home as a small puppy. She spends time…read moreplaying with her, walks her and feeds her. She is very attentive to my dog and my dog is always waiting by the door at the time shes supposed to come excited to see her. Shes a great caregiver for my pup

Karina definitely cares!! Our doggos 1000% recommend Karina! Our boys spent a little over a week…read morethere and it was truly amazing how within 2 days she knew the intricacies of their personalities. Once you meet her you quickly realize how it truly is a labor of love for her!! She makes it a point to create a loving environment and connect with your doggos! Multiple walks daily and easy access when communicating from a far!

Kelsie has been taking care of my four-legged children for the past 6 years. She is very loving and…read morekind to all of my pets.

Kelsie was reliable and trustworthy. She cared for our BIG mastiff and we never had a problem :-)read more

First and foremost. Dr Corbett and the technicians at Keys animal hospital are unmatched. I have…read morenever met better or received better care from any other veterinary office. She does not do more than what is necessary, she is kind, and knows what she is doing. She understands the care I want for my senior babies and goes over all information with me prior to starting or stoping any medications. Unfortunately I'm on the other side of the US right now and both my babies are sick and she has called me and communicated with me every step of the way on what to ask for with the vets I'm having to see elsewhere. I am so sad they cannot be taken care of in person by her but even across the US she is still providing care for my babies. Luna and Chow love you!

Amazing care for my boy! If wanna bet really truly cares about your your other half Dr Dunn is the…read moreguy to go to