I needed assistance and decided to call this business at 18556574700. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Alaska Airlines U.S. line operates 24/7. Call (888) 669-0391, the airline's main 'customer service'…read moretelephone number, for reservations, ticket changes, cancellations, baggage assistance, refund requests, and all travel requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that

No issues getting in or out…read more Check in area was small-ish but well-staffed. Gate area could use a refresh as the seating is not conducive to working while you wait for your flight. There are almost no places to sit and charge your device and zero counter tops to use for computers.

BEWARE!!!!!!!…read more Worst customer service !!!!!! By the way if you need to speak to someone call 907-266-2800, 907-266-2801, 907-266-2802 or the gate phone at 907-266-5626. Every day at 11am they're supposed to to start answering an be onsite... ( key word suppose to be) mala or malia and waila are not good workers AT ALLLLLLLLLLLL!!!!! Disrespectful to customers, withholding personal goods that are left behind when folks are trying to rightfully obtain them back ! Making people come not once not twice not even 3 times to the airport but 5 plus times now to obtain their own personal goods because they can't manage to do their jobs like be at the counter an do customer service let alone have a key onsite to obtain items for customers. You know it's THEE WORST customer service in THEE ENTIRE airport when TSA is aware that they are NEVER there to do their job! Let alone that every other airline desk that you ask help from to try a figure a way to a resolution also tells you they're never there when they should be at the ticket counter. Seriously don't fly with them they need to just leave the airport if they can't manage basic customer service requirements. Like speaking respectfully to customers and not walking off or hanging up the phone with saying I can't help you right now I'm busy bye.

Alaska, I love you and in the case of Delta I have to say the same…read more.. Its all good here. Great gate agents, now in B concourse and generally always on time. I get a kick out of the mass of humanity that accumulates in preparation for red-eye flights in and out of ANC. Most of the year, Delta's flights out of ANC depart around 1am immediately following a flight arrival...the terminals are like half way houses for travelers, tourists and other wandering sorts who find themselves out of their hotel or home at a time when they are normally expecting to be asleep. Delta does a good job of keeping the chaos to a minimum, getting the planes loaded and in and out on time. However, there was that one time that a complete drunk made it on board and passed out in an emergency exit row...that was almost comical to watch the flight crew coerse him out of his seat so that a competant individual could man the emergency exit in the event of an emergency. I wanted to beat the idiot sensless but he was already there so why waste the energy, right? These are Delta jets here too so no small planes and generally great on-board service. The flight attendants keep liquored up in the front and sufficiently satisfied in the back to make it through the typically 5 hour flight from ANC to the lower 48. I have flown other airlines in and out of Alaska and find that Delta gives me the best service, best opportunity to upgrade and reliable departures. Oh yah, during the peak travel season they throw in some extra day time departures too...but be prepared to pay for the atypical travel times to Alaska.

Recently I flew round trip from Anchorage, AK, to Los Angeles, with layovers in Seattle. My…read moreexperiences at the boarding gates and aboard the flights were good. However, Delta's scheduling practices and timing on the ground for arriving flights need more work. Yes, there are more air travelers in 2019, but that should not be the reason for a 35 minute delay to get to a taxi way for a flight that just landed. My inbound flight had last minute arriving gate changes that caused anxiety for flyers that had connecting flight layovers of under 60 minutes. The flight crew could do little, but meekly offered that "all flights are delayed, so you may still make your connecting flight." At my final LAX destination we had a 45 minute ground delay; we docked at a changed gate, it was 35 minutes before the plane could leave for the correct terminal.

The management of this airline is abysmal. We started getting notifications of a delay about 1pm…read more After waiting at the airport all day, the flight was boarded at 1:30am (5 hours late) and we were notified the crew didn't have enough time to take us anywhere. The flight was cancelled. There was no attempt to contact me. My attempts to contact them (so far) has resulted in AA saying they are not resonsible.

I've traveled a lot in my life, but the customer service on Hawaiian Airlines was the absolute best…read moreso far! From the welcoming, the orchids in the restrooms, the snacks and Hawaiian music while boarding to the family friendly safety briefing.... I just enjoyed every bit of it!

Cancelled my flight and gave my seat away . When I called I got the run around . Very un carrying…read moreun willing to help .no aloha. !!

It's a straight flight to Frankfurt on an airline that partners with AK Airlines, so I was able to…read moreuse miles to get there and back for a trip. The check-in lady, Katrina, was one of the best parts of this trip and checked in my bags through to London. Another person used a different check-in agent who didn't know or care to check bags through other airlines, even at the travelers request, and has to go through baggage claim and recheck in through security when they get to Frankfurt. Poor. The straight flight was helpful since I am not a fan of layovers or breaks in travel, and during flight this airline apparently decided to turn off the cold air so that it got blazing hot 5 hours in. It got so bad I felt anxious and had a small private panic attack. Babies were crying, my sister across the way wanted to start yelling and throwing things. Then, things got comfortable and all went well with the rest of the flight. Sister thought this was a cost saving measure. In-fight meal was a pasta, and a second snack was a burned roll with cheese. Would fly again since it's an easy step to Europe, but it's a no frills less than average airlines.

someone stole my purse and is using my debit card for Ubereats and Uber rides before I could close…read moremy bank account. is there anything Uber can do to help me find who's using my identification? the Real Linda Lewark. I'm receiving texts from my bank about "unusual use".

Uber has removed itself completely from being responsible for their drivers conduct in any way…read more They've done this by creating a "special team" for reports of crime that takes 6-12 hours to reply to you in a chat box on their website. No phone contact at all. No contacting you. You must sit and wait for an ungodly amount of time for one of them to speak up. So there's no one to report Uber driver crimes to. The cops defer to Uber. Uber just ignores it. No justice. Today, an Uber driver rode off with my phone, refused to answer my phone or Uber support when they called to inquire about it, drove an hour out to Wasilla, and dumped it in the woods. I was one of Uber's first customers when they first started in only three cities. Today, they lost my business permanently. This was a major wake-up call to how unsafe Uber has become. I'm posting this review now so others may be aware that if your driver commits a crime against you, the police and Uber both may leave you hanging dry... and allow that driver to keep on doing to others what they were doing to you. The screenshot is what you get from Uber support if you try to report anything involving illegal activities. That's all. There is a driver named Kaitlin who gets ridiculously high while driving (to the point she can't communicate with the passenger) and won't return your phone if you leave it behind. I would highly advise avoiding rides with anyone by that name who drives a Kia Sportage with the license plate JXW941.