WARNING: if you use a debit card be aware that they run their card reader as an "ATM" so you may get hit with an out of network fee by your Credit Union or other institution. This was not disclosed to me prior to them running my card. The service was nice and quick, but I don't appreciate when any business fails to disclose such things. I would've definitely gone to an actual in-network ATM had they said this. read more

First time coming in, Wonderful service and people! It will definitely be a regular place I'll be going to! Definitely recommend! read more

I don't visit this area much but when I do I stop by to see what's up and Grass Roots is still the jam. Tons of selections and the staff is super friendly. Still 'highly' recommend. read more

This is a bare basics pot shop. Selection is gonna skew expensive for what you're getting. This shop runs on the business plan of getting casual smokers to overpay. Pretty average for local shops. Friendly staff seems slightly embarrassed as they answer questions. read more

After 15 years of great service and friendly staff I can no longer spend my money here. The prices are higher than most dispensaries but the staff a had always made it worth the trip to SF. To all the fantastic people who used to work there thank you. read more

To not accept Apple Pay is such an inconvenience specially for those who live in the neighborhood. What a waste of time.

Area: Nob Hill/Tenderloin I did an online order using their website. If you decide to PAY NOW on the website, it will direct you to the pay app that you have to connect to your bank account. I did it, and my payment was secured and successful. They accept: Card & Cash I came at 4 pm on a Tuesday. There was only one gentleman working that ran the door and the inside. Only let's one person at a time in. I actually like that as my shopping experience, I felt very exclusive, and I came to pick up my items, which I ordered online. He was such a nice Budtender or every hat he wore that day for the dispensary to run properly. The inside of the dispensary was immaculately clean. Eye catching lights that hit all the products, modern looking, yet very old school bossman cave vibes. Oh, I WISH they had a lounge! that's how much I loved the inside. I purchased some concentrates, XJ-13 cart, and a small box of WYLD gummies. -I haven't used the concentrates yet nor the Edibles yet. -The XJ-13 cart tastes amazing without an overpower of too much mental stimulation but definitely helped me focus. The checkout process: I did end up buying a white widow disposable by SAUCE to add to my online purchase, and the checkout at the register with my card was straightforward and easy. Overall experience 9.5/10 read more

Hubs knew already what he wanted but he actually noticed a few unusual strains he wasn't familiar with. Don't feel buying cannabis from Grass Roots is confusing or intimidating, because folks are here to help and answer your questions. From the moment you wait outside- a very methodical and robotic employee checks everyone's ID- then the Grass Roots experience begins. You're asked to sit on their stools, wait a bit, you form a queue and wait a bit more, then you're close and personal with someone. Ask all you want but if you're in the market for more product, Grass Roots uses a tablet system so you can browse and go over the menu, which includes descriptions, flavors and THC and CBD content. I also got some Dark Chocolate edibles to keep me company while I'm here. Price was a bit up there for hubs' pre-rolled items and my edible. So fear not, this was an ok spot. read more

Grass Roots - On Display - Cannabis Dispensaries Near Me - San Francisco, California

This is a great place to get marijuana. The staff is polite and professional and the store looks awesome. Cool wallpaper. I probably got here like twice a week lol. read more

They get 3 stars bc of their selection of products but in terms of customer service the only attentive person was the man at the front door who greeted us and got us checked in. My bud tender was not attentive nor did she acknowledge that it was my first time coming into the dispensary. I ended up asking if there was some sort of rewards system and she had a confused look on her face then said yes I'll get you set up after I ring you up which didn't end up happening. With all the options in the city, I think I will go some place else next time. read more

Grass Roots - Wyld gummies & prerolls - Cannabis Dispensaries Near Me - San Francisco, California

Rude and unprofessional staff, boys club management team that gaslights customers in defense of their rude and unprofessional staff, overpriced product compared to so many dispensaries in the area that will be kinder and give better customer service read more

Terrible every time I want something fair at a decent price like 30-50$ range TRASH. They sell MALE PLANTS AND THATS 0.2% THC trash No respect to a company that repeatedly sells me Male plants that have no smell and shit do not buy the discount packaged stuff. Trash and they didn't have sweaters for like YEARS!!! I waited to get one with points and it never came!! No birthday love Trash place man the weed is terrible here I hate it so much I warn u all don't go here read more

Folks, I just can't say enough about Grass Roots, my FAVORITE dispensary in The City!! I've been an avid fan since their opening back in the day... The selection is "all that" and the staff there is da bomb!! My friend and bud tender extraordinaire Malik just gifted me this... He's the best, and feeling blessed. Don't walk, run to Grassroots and support them. Highly recommended!! Cheers. BJH read more

Grass Roots - Cannabis Dispensaries Near Me - San Francisco, California

Nice spot to grab what you need. Friendly and knowledgeable staff. Small hole in the wall type location. Good quality flower for an affordable price. Definitely recommend! read more

Staff were nice, items are over priced. Probably wont be back again. Parking wasnt the best. read more

I've been here a handful of times & it's always a positive experience. Knowledgeable staff that are all friendly & easy to talk to. 10/10 ATM right inside - the options are all laid out on the iPad which is easy to see everything. read more

I was just there for the first time, and it was a great experience. It was beautiful and clean inside, and the woman who assisted me was very nice and extremely knowledgeable. They also have great sales and inventory. I think I found my new dispensary! Definitely worth a visit. read more

Thanks for sh*tting all over the medical marijuana patients who have given you 10+ years of business and WHO MADE YOU WHO YOU ARE today. Not only did you raise prices since legalization of recreational use but now you refuse to honor medical marijuana prescriptions/recommendations from real weed doctors (LIKE OTHER CLUBS CURRENTLY DO) Unless I pay doubly to the state for the expensive, pointless state recommendation. So you're actually screwing over the doctors who made you also. Way to go Grass Roots! I used to love coming to this club, it was a wonderful part of the neighborhood filled with wonderful people but now I'm throughly disgusted BY THE LEVEL OF GREED AND LACK OF SERVICE TO THE MEDICAL COMMUNITY, go ahead turn your back on all those who helped you stay in business for so long. You don't need us now right? Excuse me while I puke... I'll stop consuming cannabis before I give you immoral, greedy sellouts another cent, never again from a regular customer of over a decade. Wasted my first review ever on this but currently waiting on my SALES TAX Free MEDICAL ORDER from another dispensary LOL that should help me get over the breakup. read more

Walked in on April 20th to check the deals. Most pre rolls were way pricier than I would have imagined for SF(nob hill maybe?). Bought a low end joint but didn't end up using it until Saturday. Took one hit and instantly recognized the taste of moldy shake. Haven't smoked garbage like that for almost 20 years. "Brite - Ruby Violet." Had to throw it away. read more

Discrimination, ignorance and continuous made up rules. Every time I go in here I constantly am faced with multiple problems regarding price hikes, rude behavior and new regulations. This place has lost is cool. I go here because it's convenient but the outrageous prices are getting out of control. They blame the city for new laws yet every other cannabis shop has yet to implement them. It's also not cool that one of my friends is banned for finishing a bag of chips prior to entering the facility. I'm not even playin' this place isn't like it used to be. read more

I was totally impressed with the helpful bud tenders at Grass Roots. They answered all our questions, gave us great advice and suggestions based on what we told them we were looking for. And I loved their product! Would highly recommend Grass Roots to anyone, but especially if you don't really know what you're looking for. read more

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Great customer service, quick and easy. They were friendly from the moment we entered to when we left. Knowledgeable staff. I'd return and recommend. read more

Everytime I come to San Francisco, I have to stop in. This establishment is very clean, very helpful and very friendly. This business has outstanding customer service and the staff goes above and beyond to help get you the right products that will be beneficial to your needs. read more

I stopped by this place after a recommendation from a San Francisco native. He recommended me to try the edibles which include chocolate and gummies so I decided to give it a try! I'm not big on drug use at all but since I was in California, it's definitely an experience that I could not and should not miss. The place is pretty easy to miss (or maybe I'm just a noob so I couldn't tell). They have a "bouncer" outside the door as well as someone at the door to greet you. Once I arrived, I showed them my ID and the guy at the door was super nice! He asked me if it was my first time and gave me a little debrief about the place and welcomed me in. He made sure I was super comfortable! NOTE: They ONLY ONLY take cash so make sure you bring cash! They also have an ATM in the store in case you forgot. You then wait in line for a representative to help you at the counter. Once at the counter, you look through all their products on an iPad and the associate helps you with any questions you have. My associate was super helpful and very knowledgeable. Since I'm a noob I had no idea what anything was but she was very detailed and made sure I was aware of the products I was buying. I ended up getting a few "relaxing" chocolates along with some hybrid ones. Since I do have trouble sleeping I wanted to see if the relaxing ones would actually work. I also got a pack of gummies and ended up spending $45. I do think it's a great deal for the prices (at least for the edibles). Would definitely come back here again for the awesome service! read more

Wow!! The worst customer service before I even entered the store... I didn't see the line and the door guy first screamed at me to get in line, and then told me to never touch the door at places like this... you're a weed shop. Chill out. Safe to safe I did not even enter and will never go back. Great customer service! read more

First time I went I had a good experience but the second time on a Friday night I went, the guy working made me feel very uncomfortable and felt like he didn't want to be there. He ruined the whole vibe. I won't be returning after that experience which sucks cause I work in the area. read more

I stopped by with two friends while passing by because I wanted to see if they carried products by my favorite brand. There was one customer in line, the bud-tenders were busy, and there were no menus that I could see anywhere. Before getting in line, I stepped to the side and tried to see what brands were on the shelves. The security dude YELLED ACROSS THE STORE at me "HEY, that guy's in line, you need to get in line." So I said "I'm just trying to see what you have..." and the guy barked about how that's not allowed and IMAGINE THE CHAOS if they *GASP* allowed customers to see if they even wanted to shop there. I don't allow men speak to me that way, so I left immediately. I would never patronize such a terribly run dispensary. I'll stick with Harborside in Oakland, where they are polite, helpful, and happy to let you browse. Avoid at ALL COSTS. read more

They have to leave the TL ... If you don't take care of your customers or treat them with respect a the front door this business has to close... read more

Really friendly and cool people working here. Quick and efficient service and a good selection of items. Would definitely recommend this place or California street dispensary if you are around this area read more

So, we're from Texas and this is nowhere legal there, but you can have a zillion guns. Makes sense, right? Anyway, I digress. We're in San Fran because my husband is having open heart surgery. He wanted to indulge in case he didn't make it. (He did!) Excellent staff, great product (according to him; I can't indulge as I'm a nurse!), and a friendly atmosphere. We'll definitely revisit if ever in the area. read more

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Great staff, very friendly. Also does a great job rewarding customer loyalty. Only store I go to anymore. Great deals, great staff, great location!! read more

I came here with a friend of mine to check it out when I was visiting SF. I'm not sure if it's a San Francisco thing or not, but there seems to be no inside waiting areas for med shops. My friend had to stay outside on the curb while it was raining. Luckily she had an umbrella with her, but that was definitely not a good impression for me. Upon walking in, I thought the staff wasn't too friendly or customer oriented. They seemed pretty rushed and was not interested in making small conversation. But hey, that's okay. I'm only here for one reason. As a FTP here, they hooked it up pretty well. I got myself some Kiva Blueberries for $20 and they threw in a free lighter, pen, and a pre-roll. I walked out of there pretty happy. There's a good variety of high grade flower there for people who want to check that out. There are restaurants in the area as well in case anyone gets the case of the munchies. Happy toking! read more

Visited San Fran back in jan2022 and grassroots had much more options than most other places. Staff was cool and environment was a vibe

The best dispensary EVER! The kindness of Matt, xxo-the managers, the kindest and they are very ASTUTE with pain! They run out of items and might want to work on keeping steady products. The security people are so nice-- one guy put MONEY in the meter for us as regulars. They treat everyone with kindness and respect-- they treat ALL Genders equal! LOVE THIS PLACE, GRASS ROOTS a true healing place! We have a therapy dog and they treat him like a little person! What great people! read more

Grass Roots has consistently been my favorite dispensary in the Bay Area-- let alone San Francisco-- for the past 3 years. The overall reason is very simple: they always have TOP QUALITY buds at unbeatable prices. I rather like the new dispensary that just opened, SPARC SF, but that place is honestly more of a high-end boutique type of pot club (not that it's a bad thing at all, it just means select, beautiful strains that may cost a little more). Grass Roots has something for everyone, and I mean EVERYONE. Some prefer quantity over quality, which Grass Roots is an excellent place to go for cheap eighths that are bomb for rolling, but they also have several options for varying price ranges from $45, $50, $55, and $60, with anywhere from 12 to 20 strains in each price bracket! When you spend at least $50, you get 10% off... every single time. Believe me, there is a noticeable difference between a $45 eighth and a $45 eighth discounted from $50, so I strongly suggest going for the "$50" instead. When you get in, if you have to wait before approaching the bar (yes, it's an old-timey wooden bar setup), you sit on these cozy stools against the wall with menus on them that you can look over. The menu is color-coded (indica, sativa, hybrid) and organized by price, so kudos to them because unorganized menus are one of my biggest complaint at other clubs. The selection is also evenly distributed, which is HUGE to me. What I mean by that, is it's not just 6 sativas, 5 sativa-dominant hybrids, and 1 indica, which is incredibly frustrating for me as I'm an all-indica individual. Each price bracket has about 6 of each medicine classification (like I said, something for EVERYONE). The staff is not just the friendliest and most helpful of any dispensary, but of any business I've been to. Seriously. Every SINGLE one of the employees are incredibly friendly, personable (very easy to talk to), and extremely knowledgeable about all their medicine. I always ask their recommendations, as they're very honest and will tell you exactly what they think is good and what's not. The last perk that makes me love going to Grass Roots is the fact that you are allowed to actually touch and smell the buds, and even examine them under the UV magnifying-glasses they have mounted to the bar. While I raved about SPARC SF in my last review, they just don't have as much selection as Grass Roots (but about the same price, after tax). I'm caught in a dispensary love triangle. Pros: * The BEST selection of buds in the city * Excellent selection of concentrates, at different price levels (hash, keif, earwax) * Higher quality and lower price than most other dispensaries * Open 7 days a week Cons: * I can't think of even ONE read more

Grass Roots - Blue Lightning - Cannabis Dispensaries Near Me - San Francisco, California

The guys @ Medical Marijuana Card Doctors Hollywood Easy Clinic recommended Grass Roots and so far I'm happy with what I purchased. Today was my first time @ a cannabis clinic and dispensary. Both the clinic and dispensary are a street from one another, so if it's your first time come here... it's convenient and you get a little gift as a "welcome to the club." There's a variety of herbs to choose from and the bud-tenders are connoisseurs! I haven't tried all of what was purchased today, but I will update my review after I've properly experienced the products. read more

Grass Roots - First time @ Grass Roots - Cannabis Dispensaries Near Me - San Francisco, California

I was there half an hour before closing. I stood in line for 20 minutes at which point they said they weren't letting anyone else in. No one ever told me I might not get in because of the time. Terrible lack of customer service. Typical San Franciscans: Don't care about anything but themselves. Move your line faster. Let people waiting know they might not get in. I drove from the East Bay to get there and my time was totally wasted. Never coming here again. read more

Out of nowhere Lauren offered me a T-shirt when she saw I I was a veteran. Dude I want to thank you guys for supporting veterans. read more

Grass Roots - Cannabis Dispensaries Near Me - San Francisco, California

Super cute place and friendly staff. I got a Pure Beauty pre roll and I loved it . The location is small but it has a good variety of items to select from . read more

This was my second time here. First time was great, the budtender helped me and my friend and he was super friendly and answered all our questions. This time I came with a few friends and our budtender was rude and made snarky comments to us. Was clearly saying something rude to other budtenders about us and was laughing with them- all while we were there. Not a good experience and it felt very rushed. Their products were also more expensive than I remember. I will not be returning. read more