I'M ADDING A SIXTH STAR! ... Dustin and his team are absolutely amazing! And here's why. After several unsuccessful searches for the right investigation service, I was so fortunate to to land with Dustin and his team of professionals. You WILL NOT find a better investigation service in Northern NV period. The communication during the entire service was perfect, I was always informed of how things were progressing, I was truly surprised at all of the modern resources and services Dustin and his team had, to help me during a very difficult time. The hard work and level of detail they place into their work was fantastic! I'm sure Dustin has many clients however I think this last comment I'm going to make will summit it up, if you were on here trying to make the best decision like I was. Like so many other service groups out there whether its retail, doctors visits, or in my case PI services, I don't want to feel like the I'm the 75th client they have seen today I want to know and feel that I'm their most important client. That was my experience with Dustin's team. Just truly a professional service. For those of you who are looking for a great PI service look no further. You will be thankful later you read my post. read more

Who knew I'd need the service of a private investigator? I sure didn't. My car was missing after lending it to a relative. If I reported it stolen, my relative would be charged with a felony and I wouldn't be able to drop the charges because WE do not make the decision whether to prosecute- the state does. I didn't want that to happen. I learned that the best way to find my car was to hire a PI. It would be the PI following the clues and leads. It was the best advice I found. I filled out the form on Dustin Grate's website www.gratedetections.com and I received an email immediately. I told Dustin what I needed. We kept in touch via text and phone. We shared information and in WAY less than 24 hours he found my car safe and intact. With the security contacts he has at the business he found it at, he arranged for a boot to be applied on my car so no one could drive off with it until I was able to pick it up. I appreciate all his professional help. I wouldn't hesitate to use him again. I would definitely recommend his services to anyone who needs an experienced professional in his field and someone who has great local contacts. Thank you so much, Dustin. read more

Initially I had hired a different investigator for surveillance work, but after several weeks of what I consider poor service and communication (and lost time!) I fired. I researched investigators online and came across Dustin. I called him and left a message, which he returned within an hour and from there we had about a 45- minute conversation with Dustin asking numerous questions to fully understand what my needs were. We set a meeting time to finalize details and leaving that meeting I felt I was in very professional hands and the job would be done as quickly and efficiently as possible. He started my case the next day. It took only a few short weeks to obtain what I needed and in that time Dustin displayed excellent communication skills and was not only professional, providing high-quality service, but empathetic to my situation as well. Should I ever need this type of service again in the future, Dustin is who I'll contact. I highly recommend him to any client that is looking for a skillful, experienced investigator. read more

Highly recommend - professional, patient, and efficient I had a great experience working with Dustin Grate at Grate Detections. I needed same-day service of process with multiple defendants and very large document packets, and the situation was stressful and time-sensitive. Dustin was incredibly patient and professional, even as details changed and I called multiple times to clarify logistics. He was transparent about pricing, handled the printing of large filings without issue, and coordinated service efficiently while already en route. Communication was clear, follow-through was solid, and everything was handled exactly as promised. If you're looking for a process server who stays calm under pressure, communicates well, and gets the job done right, I would absolutely recommend Grate Detections. read more

We had an awful family emergency that left us with a minor child and no way to get in touch with this child's father. I asked the police how to find a phone number and they said I should find an investigator. In searching, Dustin was the first person I called. I explained our situation and he was so kind to immediately give me every phone number, email address and mailing address he could find. This was very generous of him to share his resources free of charge based on a 2 minute phone explanation. I was able to track down the father of my nephew using the info he provided me. I will also say I got lost in a Google rabbit hole for 3 hours before reaching out to Dustin as I had exhausted all of my own research at that point. Thank you Dustin, we are very grateful for your help. read more

I work for a law firm and reached out Grate Detections to locate two persons that were out-of-state. I required the locate of these persons for a California accident and had very little information to give to Grate Detections. Grate Detections notified me in just a few days that he had located the parties. I then requested he serve those same persons within a short amount of time. He had them served within three days. Finally, my communications with Dustin Grate have been friendly and professional and he's kept me completely informed of the status of my requests every step of the way. If I have any say in who I utilize for all aspects of investigation services, I will always utilize Grate Detections. read more

Very good experience. Called Dustin to set a meeting to discuss the parameters of what I needed. Dustin took notes, asked questions and I felt he would provide results......and he did. Dustin did a thorough Background Investigation on each of the 2 cases I gave him; the results were very useful. At the end of our meeting, Dustin quoted me a price for his services which I thought was fair given the amount of time needed and the dept of the information I sought. His estimate was to the penny. I highly recommend Dustin at Grate Detections. Just make sure you know "what you need" when you meet with him so your time and his is not wasted. A valuable service at a very good price. Why to anywhere else? read more

I will start out by placing Kudos to Dustin Grate and Grate detections in Reno, Nevada. They have become possibly the best Investigative firm in Reno area by far. Our law firm provides Surveillance, Backgrounds, Drug testing and Asset searches to Dustin Grate every month. Without any hesitation he always provides quick fast perfect reports to us. We provide insurance defense, major criminal defense work and much more to Dustin Grate who provides nothing short of amazing results. His work ethics and abilities surpass years of investigative skills. Thanks for the past 10 years and we look forward to the next 10 years! read more

I want to thank this company for everything they have done for my friend who is an 82-year-old Air Force veteran who was taken advantage of by a couple. It has taken months of their hard work to finally locate and serve the defendant who ripped off my friend. They never gave up. They knew exactly what to do and their persistence is appreciated beyond words. If you need someone to help you no matter what the situation is, Grate Detections, LLC is the company with integrity and grit. Thank you so much for everything and I know that things will turn out positively and my friend will receive the justice that he deserves. read more

Private investigations with 16 ongoing years of experience. Following many years of law enforcement training. Mobile drug testing. Process serving and surveillance work. Nevada and California licensed in one of the hardest licenses in the states to get Nevada PILB #1782. Don't be fooled by the others that promise you results check for yourself. Look at websites read reviews. Call the PILB. Do your research then call me 775-691-6527. Let the professionals do it right the first time. Check us out at www.gratedetections.com here for you 24/7/365. read more

I used Grate Detections to help me serve some custody papers. Which can be a pain in the behind at any point in the process. Dustin got me in right away and got my service done ASAP. After some bad experiences with other people and companies, Grate Detections was the one company to make it easy. Dustin even went the extra mile to help me with clerical errors from the clerks office after the fact. Best part, no waiting and seeing, Dustin was available anytime I had questions. Through email and phone. Highly recommend! Thanks Dustin! read more

I've known Dustin personally for over 20 years. We worked together in law enforcement and most recently in a professional (civilian) matter. I'm an attorney in Colorado and occastionally need a great investigaor in Nevada. My law firm and I 100% go with Grate Detections when we have a Nevada investigaiton matter handled! I have referred them to people all across the country when they need a great investiagor. Simply put, Grate Detection is THE place to call! If you don't use them, you are wasting time and money! read more

Dustin was great to work with; down-to-earth, pleasant, but above all honest! I had a difficult situation, and Dustin did all he could. When the investigation seemed fruitless, Dustin helped me see that more money wasn't going to change anything. My point exactly is that he didn't continue to charge me for something that wasn't going to happen. Hard nut for me, but he did me one of the biggest services of my life! Dustin is awesome; I recommend him and I'd use him again! read more

Top notch. Dustin is available for process serving in a professional, direct and simple manner. GRATE pricing. I've known Dustin for some time now and am always impressed with his level of integrity and attention to detail. Solid people, solid work. In this day and age it's a pleasant find I wish was more common! I've already put the spouse on notice -- behave... I have a "grate" guy in my corner. (Kidding. Just not about Grate Detections.) read more

I had been trying to get divorce papers served to my husband for one month with no success. I then called Grate Detections who immediately answered my phone call and agreed to serve the next day. He was very responsive and got the job done FAST. He recorded the encounter with my husband and was very respectful to him. Thank you so much Dustin. I would use you again in a heart beat but I hope to never have to. Thank you again. Terri Miller read more

In less than 24 hours of reaching out to Grate Detections, Dustin was able to serve paperwork to an individual with very limited information. I was concerned that serving the paperwork would be challenging. I was also concerned with the environment he would have to deliver to but Dustin took the information provided and quickly found the easiest and safest way to deliver the paperwork. Thank you Dustin for the great service and reassurance. read more

As a professional agency, it is important to have a dependable process server/investigation service to turn to. Dustin is always efficient and reliable. I have utilized his services for process service, background and investigation purposes. He will answer your questions/inquiries quickly and provide an estimate of the cost of his services. Grate Detections is always my go to service. Renee K. read more

The law firm I work for has used Grate Detections for a range of services from document service to investigations / interviews. He is very responsive and has done great work for us. His work for our firm has taken place across the state, including Washoe County, Clark County, and White Pine County as well. Very professional, very knowledgeable, and I would absolutely recommend his services. read more

Quick & Professional! Dustin and his team are amazing at what they do! We mainly use him for service of process but have also had the pleasure of having his help with drug screenings as well. They have a very quick turn around, easy to contact, and very knowledgable in their field. I would highly recommend him and his turn for all of your service, testing and investigation needs! read more