I would not recommend using this group as they can be very deceptive in trying to get you to bundle…read moreauto and home insurance by making you to believe you have home insurance through them and then a couple weeks later after you have switched saying their underwriters did not approve the home insurance. They do not have good communication, especially the team lead, Ashleigh Sluder.

Great staff!!! I was impressed by the way I was treated, I will be conducting business with them…read morefrom here on out.

Great company. I reached out via the Yelp instant quote yesterday and received a text from their…read moreagent Scott. Texting was my preferred method of contact and they actually did! YAY! Anyways, he scheduled an over the phone meeting to obtain my personal information and to see what rates they could give for Car Insurance. Roughly two hours later, I had a quote. Although they weren't able to match my current renewal rate. I was very happy with the great customer service and instant feedback. I would highly reccomend people giving them a try. Thank you again Scott!

Good customer service. Very honest and straightforward. I didn't end up buying insurance through…read morethem because the quote was too high but they were honest and mentioned that I should be able to shop around for better quotes, progressive was coming up too high through their services.

Hope you don't get hit by one of their insured drivers!…read more It's a complete joke--- just one of my complaints--- driver hits me, and I have to figure out means of transportation myself. Oh my bad... they will reimburse you at $30 a day after repairs are finished. Hmmm... it will cost me about $50 a day to commute to work and back. God forbid, I need to go anywhere else while my car I being repaired. Lmfao! What kind of bootleg outfit is this?! If I could rank lower than 1 star I would. I see why their rates are so cheap. I can imagine what kind of folks that they insure. Laughing to stop from screaming! Your company is a joke!

Mr. Hank Cartagena has been a great help in helping me with applying for Home Insurance…read more He is very efficient, professional and understanding. He does his job in a timely manner with you understanding everything to accommodate your needs. He is an asset to Brightway Insurance Company. Your truly, Charlene Brooks

I am really uncomfortable with Brightway. Background: I purchased a property in the area and needed…read moreinsurance. Another company on the list of potentials from the Realtor was taking a longer time to quote. When a family member recommended Brightway for their service, I gave them a call. The problems began after agreeing to the quote. In the process of signing the documents, I discovered the policy had stipulations that conflicted with what I asked for. I let the agent know I was only getting the policy to close the purchase and expected to make a change. When it was time to requote, the agent sent significantly disparate quotes that 1) did not reflect information I had specifically provided and 2) again had stipulations that didn't mirror how I wanted to use the property. When I questioned the agent, she indicated the insurance company "wouldn't know if I didn't tell them." Seriously? Isn't that fraud? I just could not engage further under these circumstances.