Steve and his team are amazing to work with and bring expertise and peace of mind during the worst…read morecase scenarios. They are professional, responsive, and extremely knowledgeable. 5 stars! 10/10!

I was recommended to Neptune Restoration after a pipe burst in my home that flooded my living room…read more The guys were quick and sufficient. He even got my area rug dry cleaned. I would definitely recommend this company.

Owner contracted via Progressive Ins. for this all-in-one company to handle the mitigation to…read morerepair finish. The comp. started mitigation. They completed approx. 80 % demo of ceiling and 75% of the flooring. Then conducted final moisture tests and left the rest for the next company. Interesting they say once drywall is wet it can be dried with no further damage expected, like mold or mildew. Learned alot so far. Had to call back for hidden wet to be dried.

at first i really enjoyed this company's service. they responded quickly and showed up on time…read more However after we inquired about things we did not believe were up to standard, the attitude of the manager seemed to have flipped. after that, it was nearly impossible to get ahold of the manager, and the workers show up almost 20 minutes past the time they said they would. At one point they showed up 2 hours late. The re-painting of the ceiling is subpar. You can see where they quickly painted over and they left a lot of corners untouched. They struggled to get my ceiling lights and fan working again, claiming it was something with the wires, however when originally installed with those same wires the job was done quickly and seamlessly. Now, we have switches that don't even work anymore because his unqualified workers cut wires they weren't suppose to. A few months later, the paint in the bathroom starts peeling. We contact them again and they send a manager out to confirm, they did in fact use the wrong type of paint for a bathroom. it was nearly impossible to get ahold of someone to schedule the repainting and every time i did, we got told "we're looking for the project manager in charge". After being told multiple times that I would get a call by a certain time, and I didn't, I decided to ask on builder trend for someone to call me to confirm a new date, since they had decided to not show up on the previous date scheduled. Nobody called me. If you want quality work and professionalism, do not go with this company. ask your insurance for anyone else.

I want to commend Drake Miller and Kyle from Roto Rooter's water cleanup team for the outstanding…read morecare and professionalism they showed my 89 year old mother and me during our very stressful home crawlspace and backyard flooding emergency. They acted quickly and they came out on below freezing Super Bowl Sunday to provide emergency flood services, water removal and crawlspace cleanup, clearing a safe path so the plumbers could complete the permanent repairs. Based on their quick responses, we didn't have to wait beyond the weekend to have water services restored. Drake was patient and thorough in explaining the remediation process and writing up the contract and Kyle worked efficiently installing the dehumidifiers and water movers needed for properly drying. Although the work is still in progress, I am already very impressed with their communication, responsiveness and dedication. Given my mother's age and the stressful situation, their speedy response makes all the difference....

They scheduled and came out to assess the problem, but as far as I can tell, they never followed…read morethrough with a proposal and did not respond to several calls. It was a waste of my time. If they could not do the work, they should state that directly.

I will never use anyone else! They do such a great job, came highly recommended to us and I was…read morenot disappointed. We use them at least once or twice a year and our carpets look brand new. They are super trustworthy and kind of people!

I used Brinks to steam clean my carpet and to clean my couch. Everything looks great! The carpet…read morelooks new, and the couch was returned to its former glory. I found the price reasonable and will definitely use them again.

Got my house power washed and looked good as new thank you guys!! If you are in the Chesapeake area…read moreand need some work done these are the guys for the job for sure.

From the owner: Astro power cleaning services provides and out of this world service, we offer reasonable prices,…read morequality work, and always on time. Give it a shot with Astro power cleaning services and I promise you will be satisfied!

My sewage line had ruptured, we called the plumber out and they said they couldnt come out until…read morethe waste was cleaned up. Water damage solutions responded immediately! They were very friendly and quoted us fairly and accurately. They were incredible flexible with our timeline and gave me a military discount due to our financial situation. They worked fast and kept me updated at every turn and thoroughly explained every step. When there was an issue they came right back out and cleaned it up no questions asked. Would highly recommend this company.

A stressful situation was made better by this company. I woke up to a leak in my son's room and…read morehad some water damage in the ceiling. Our plumber is a really good guy and recommended Water Damage Solutions saying they were fair people and the best at what they do. He was right! They came out pretty quickly and were very professional, helpful, and had some great advice. My situation turned out to be not as bad as we originally thought and they helped me dry up the water and didn't wind up charging me. They could have easily taken advantage of the situation as I had no clue what was going on in my attic. They went above and beyond what I would expect most companies do during an assessment. I hope to never need them again but would highly recommend them should you find yourself needing their services.

Call United Restoration first and always for any work, and if you pick any other restoration…read morecompany....Good Luck... you will need it. Call United Restoration and make sure they send out Lawton !!! United Restoration turned my kitchen nightmare into a dream kitchen!! They were OUTSTANDING during the entire process. If you have USAA just call United Restoration. Lawton did a fantastic job walking me through the claim process, provided recommendations during demolition and rebuilding and expertly managed all of the trades (electrical, dry wall, plumbing, construction, painting, floor team, mitigation...). Lawton's thoroughness and attention to detail prevented any rework or mistakes. Our renovation was not simple - we removed the sub floor, removed a wall, all new flooring downstairs, extensive electrical work and got pre-existing issues up to code, rerouted plumbing, new counters, cabinets, ripped out a sliding glass, put in French door, side lights, a coffee bar and bourbon bar, all new appliances. Not to mention all the scheduling of City inspectors.

United Restoration is best seen as a company that is honest, hardworking, dependable, and fair…read morepriced. Our family has always went with them for our renovation and repair needs. They don't pressure and exaggerate the price /problem just to lock in a sale. Clay Simmons has created a resource for homeowners that is built on integrity and good morals.

I strongly recommend this company! Jacob of universal came by to my house today to perform an air…read moreduct cleaning and sanitation. Professional and very friendly, He did an excellent job!

Hired, set appointment, was told I would be sent a contract. Received nothing. Contacted them…read moreagain. Still nothing after a week. Called and cancelled appointment. Not chasing contractors anymore.

Arrived next day to fix a leak before the next storm. Didn't try to up charge me like other roofers.read more

Everyone was friendly and professional from start to finish. Crews showed up as planned and cleaned…read moreup as promised. We had our roof replaced, gutters installed, and a privacy fence built. They were by far the most fair on price and we are completely happy with all of the work they did.