1. Gray Mark, DMD

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    Birmingham, AL

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    Gray Mark, DMD

    5.0 (1 review)

    Services - Gray Mark, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    8 years ago

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    J.R. Millington Dentistry - Tic tac toe fun at the dentist!

    J.R. Millington Dentistry

    4.3(18 reviews)
    2.9 mi

    Oh my goodness!! I am 75 years old and NEVER have I been to a better dental facility than…read moreMillington Plagenhoef Dentistry. We moved from Missouri to Alabama, so my daughter highly recommended her dentist at Millington Plagenhoef Dentistry, and I was blown away at the excellence I experienced there. From the warm and welcoming waiting room (with comfortable furniture, toys for kids, free snacks and drinks, and the friendliest receptionist I have ever seen!) to the hygienist who did a superb job on my teeth and taught me tips I never heard before ( waving to Rhonda!), to the amazing Dr. Alex who kept me informed step-by-step as to what he was doing, to the sweet gal who checked me out (waving to Collin!), I was truly impressed and have never enjoyed a dental visit more! Thank you to my daughter Amy for recommending them and THANK YOU to Millington Plagenhoef Dentistry for such superb care.

    I had a CEREC crown placed by Plagenhoef in 2022, and unfortunately, it popped off within months…read morewhile eating banana bread. I had been super careful not to eat on that side since it was uncomfortable to do so, and the day I didn't think about it a simple bread popped it off. I got it put in again by Millington in 2023 and made sure to continue not to eat on that side and barely flossing on that side for the fear of it popping off again, not even making it to a year of it being replaced I accidentally flossed the crown and it popped off AGAIN! When I originally got the crown, I was told it would last at least 5 years, Dr. Millington reassured me the second time it should last at least 5 years, but when I called the office about it falling off this second time, the staff suddenly claimed that CEREC crowns only last 2 years--which is not true. It popped off on a Thursday night and when I called Friday morning they wouldn't see me until the following week Tuesday, and after complaining they moved it to Monday. Frustrated, I went to a new dentist for a second opinion, and who saw me that same day and they found that there was no cement left inside the crown at all, meaning it likely was never properly bonded in the first place. The new dentist had to roughen the surface of the crown and use stronger cement to ensure a proper fit--something that should have been done correctly the first time. I trusted this office to provide a long-lasting, quality restoration, but instead, I've had to deal with unnecessary stress, repeat visits with needle numbing each time, and unexpected costs. If you're considering this dentist for a CEREC crown, I strongly recommend getting a second opinion or asking about their bonding techniques because I'm convinced at this point the cement might be from TEMU for it to last 2 years as the staff told me. It seems like they were doing this purposely to see me yearly and get money from a crown on a yearly basis. I personally will not be returning ever again.

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    Gray Mark, DMD - generaldentistry - Updated July 2026

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