I was charged $928 for a thermostat and coolant and went back four months later for a replacement…read more Richard and Allan refused to help me due to their lack of knowledge and wanted me to come back again for Danny who installed the initial service and ripped me off initially. I've never been so demeaned for being a woman. I called back for a refund after the refused to service me. Meanwhile Richard the owner sat in my car and googled codes he wasn't able to fix. The issue? My mechanic told me later that the tube they replaced in April was leaking, and that's what they refused to fix due to what I believe is incompetence. I called the following day for a refund and Allan told me to come in again and I said I didn't trust their work after coming in and waiting. Allan was extremely rude and dismissive after my long wait to an empty shop. If you aren't in an emergency, or a woman, AVOID this place. They add things to the bill without asking (my initial visit I was charged $100 for coolant I didn't want). Reported to BBB. Awful service. After a lack of info and waiting without answer, I towed my car. The new and trusted mechanic said the coolant leaked and needed a new hose. No one at Jiffy lube answered basic questions and in fact couldn't even find the leak! An appointment to fix the issue never happened. The owner, Richard, spent an entire hour sitting in my car Googling basic diagnostic codes on his personal cell phone. He did not know how to fix the issue, yet I was still charged [Insert amount if you want]. Falsely claiming we scheduled a follow-up is an attempt to cover up a complete lack of basic expertise and a rip-off. Future customers beware.

I have been using this business for general vehicle maintenance, oil changes, tires, and many other…read moreitems for over 30 years. The current owner, Alan, is the son of the original owner. Alan goes the extra mile for every customer with a well trained crew. He is on a first name basis with many of his returning customers and always greets you with a smile. If you have other mechanical issues, he also owns the Midas shop a few kms up Kingsway that does brakes, exhaust, and other major repairs. I highly recommend this location, especially if you are a fleet owner.

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

I mean, you pay for the speed of service. Almost 200 bucks for an oil change is kinda insane…read morethough. We drove in, we drove out in like, 10 minutes. We needed to drain the oil pan after we added a bit too much. They added an air filter which was only 20 bucks so the oil change was.. well, really effing pricy. Everything is still working though so it's an A-OK experience all around.

I had a slow leak in my tire and needed it fixed urgently. They fit me in within an hour and fixed…read moremy tire in 30 minutes for such a small charge. Kudos to Kenny and Desira who were SO nice!

I had a very unprofessional experience at this shop. I brought my vehicle in for an estimate and…read morehad it towed due to a flat tire and battery issues. I received no follow-up until I contacted them myself, at which point they provided an unreasonably high estimate. When I declined to proceed with the repairs, they suggested scrapping the vehicle to waive the diagnostic fee--while also stating it was still a very good vehicle. I declined and said I would pay the diagnostic fee. Although I arranged to pick the vehicle up, the shop insisted on delivering it. We agreed on several drop-off times, but they never followed through. Almost two months after the vehicle was first dropped off, I discovered it unexpectedly parked at the end of my cul-de-sac. I had not been informed that it was being returned. I was also home at the time, and no one knocked or attempted to notify me. There was room in the driveway, but they left the vehicle on the street. After I reached out to ask where the key was, I was told (after I had already left on vacation) that the owner had left the vehicle unlocked, with the key under the mat. I asked them to please move it into the driveway--they never responded. I had to call BCAA to move it myself. The same tow truck driver who originally delivered the vehicle immediately noticed significant body damage that had not been there before. He confirmed that the vehicle was undamaged when he dropped it off at the shop and had photos to prove it. I tried to resolve this through email, but the shop's owner, Payden, refused to take responsibility and insisted on a phone or in-person conversation--something I declined in order to maintain a written record. When I indicated I would be filing a small claims dispute, he sent me a rude, defensive, and accusatory email. Since then, he has made a point of mockingly waving at me during school drop-offs where both our children attend. I would strongly caution anyone against using this shop. My experience was unprofessional, dismissive, and ultimately caused damage to my vehicle.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Friendly staff. Not pushy. Pointed out some things to be aware of…read more Very efficient and thorough. No appointment required.

Greetings Jason was awesome and caught an absolutely filthy…read morefilter on my A/C. The only thing was no one mentioned a free car wash with a synthetic oil change. Not a big deal as their cost to do the oil change was more competitive than most others in the area. He explained all the details of what was done etc. Wonderful service thank you lu

I was totally panicked in the middle of a busy work week when my truck started acting up. I called…read moreMike at 5 pm ,and he got me in the following morning. After diagnosing a shot wheel bearing ( in 1 hr.) ,he got the parts,and did the full service,including an oil change by the end of the day (4 ish ) I would highly recommend Silvahorn ! Great service,and comparable prices - without any hassles ! I'll be doing all my regular service locally with them,and any other work that may come up !

From the owner: Silvhorn Automotive Ltd. provides car owners with a range of auto repair, maintenance and…read moreenhancement services. Operating out of Pemberton and Whistler, our services include axle repair, brake replacement, engine repair, tune ups, wheel alignment, oil changes, muffler replacement, transmission repair, tires, balancing, electrical system service and custom wheels and accessories. Call Silvhorn Automotive Ltd. today for more information or to schedule an appointment.

This is a warning for women who go there, bring someone who can listen and watch what is happening…read moreto your car. These guys are the worst types of people you find from slums working at Mobile one Port Moody. I came down in August to get my left light fixed, they said they could do it, as I waited they started to tell me that my alternator belt was fraying. So before I said yes I did my research and asked them where it was , they showed me the serpentine belt instead. So, ended up paying close to 250CAD not rupees (should have been the latter). Two months pass by I take my car to MIDAs, which I should have done in the first place, and those Canadian trained mechanics sent pictures of the same exact serpentine part telling me that it is fraying. The area where Mobile One claimed to put in a new belt!!! Now, don't call me a fool, when I was at Mobile One dealing with those young slums, I did ask where my old belt was , they conveniently showed me something that looked very think tossed in a pile of crap. A message for especially brown, black women..don't go to these guys. They don't have an honest bone in their temples and they are just wanting to take the little in our wallets.

I have a slow leak in one of my tires. The staff member examined it for 5-10 minutes, but could…read morenot find anything. He charged me $30, even though there was no diagnosis or repair. I tried to use the $15 Google coupon (see photo), but he did not honour it. He said my charge was for "labour", not "service". Say what? He also said my tread was getting low, so I should be thinking about new tires. I asked for a quote, and he quoted approx. $2500 for four tires. When I do buy my new tires, I won't be buying them here.

2016 Ford 6.7 1 ton went in for tires replacement, and to replace two "faulty" tire pressure…read moresensors. Aftermarket sensors are the replacement. Mechanic could not get the sensors to respond to the truck. Tried numerous times to link the aftermarket sensors to the truck computer, with no success, as a result truck is currently now not running. My wife and I own 1 vehicle only, with my wife and kid now stuck. Thanks!!!

Honestly this tire shop is a god send. I got a flat tire and was despair to get home on my to work…read moreand they were so nice and with some extra effort were able to fit me in. I had no expectation of them being able to get me sorted so quickly but they truly went above and beyond and the receptionist was so nice and made for great conversation in the meantime. No wonder they are so highly rated. Thank you!!