Signed in online and got seated right away! They cut my hair very nicely and they were all very kind to me!

Dear Tiffany at Ricky Creek Place, Go back to hair school. You have got my head so uneven and so messed up three days before nationals. And to think I left you a tip. You rushed and did not do your best. My hair isn't even straight. Very disappointed. read more

I literally got the worst haircut of my life at this great clips. I have no idea what this hair dresser was thinking, my bangs are literally 2 inches different in different spots and she cut the sides of my bangs to give me an extreme widows peak?? I am a very easy to please man and have gotten cheap haircuts my entire life, but please for the love of god don't go here. And if you are a female, DEFINITELY don't go here. I can wear a hat for now, but I'm not trying to have some girls year ruined by one of these hair cuts read more

Always get a haircut here and was always taken care of but not this time. I got a haircut my was one of the most sloppy haircuts ever. I had to come home and finish what she started. On top of that didn't wipe off any of the hair off my face or even used a blow drier anything I always tip well. Just take my business elsewhere. read more

Both boiling Springs locations suffer from poor administrative practices and subpar customer service skills. Checked in online and when I arrived was told system had kicked me out as a no show. Wait would be 50 minutes. No service recovery attempt. Went to 2nd location and was told 20 minutes. Been sitting for 45. May be time to find a better place after over 3 years of using these guys. read more

I found so many stray hairs after I wash my head that I ended up just shaving my head completely. Honestly I'd probably get a better hair cut from a blind monkey . When your hair cut takes 10 minutes when it should take 30 read more

I have been getting my hair cut here and using this Location for several Years. They are Not far from my house and I don't mind waiting the sometimes 10 or 15 minutes if I didn't send it on-line. I love how Friendly they are and how they look in their computer information on my cut to see how I like mine cut almost every time. No Problems what so ever. The Place is always extremely clean and Fresh smelling. The Girls there all seem to get along and never argue or talk about their Frustrations in my ear distance, anyway. The price is always what I know it will be and They never balk at me using coupons. I almost always do. They are quick and very professional, helping me greatly as I am always running behind on my daily schedule anyway. I don't see any reason to Not continue using their service and absolutely NO complaints from me if they keep this great service up. Being an elder Adult, 65, this means a lot to me.. Extremely Happy with them and enjoy this place. 5 Stars for Sure.!!.. read more

i checked onl;ine, said 72 min wait. went to store checked in at store, said 72 min wait. sat in my car 35 min, went to see how much longer, it would be was told 52 min. i have used great clips for over 13 years, but will not if they can not treat customers better than this. read more

This place is absolutely ridiculous! I have visited this great clips on three different occasions, when the hustle of life didn't allow for me to schedule with my regular salon. The first two times weren't so bad, that I chose to give them another shot. On the first visits, I was just needing a trim which they obliged with no wait after checking in online of course! Each of those trims, after arriving home, I had to clean up the strays and the clippings all down my back. So, I figured you get what you pay for because the cut is only $12. The third visit though was horrible! I tried getting my son and I into my regular salon not realizing my stylist was on vacation this weekend, so I decided since he had to have his evened and trimmed this weekend we'd go to great clips, HUGE MISTAKE! My son has spent the past 2 years growing his hair out to achieve a certain style. When we arrived we had no wait again with the online check in. We explained to the stylist to just even the top of his hair and use a #3 guard on the sides. He even showed her a picture of what he was trying to achieve. I was merely just getting a trim, so you'd think a professional wouldn't have an issue right? WRONG...she chopped at least 2-3 inches off the top of his hair!!! When he realized how much she'd just taken off with one swipe of the scissors, he asked why? She replied, " oh this way it will grow back even"...EXCUSE ME?? Isn't that why we came so you as a professional stylist could even it up! When she finished he had a completely different look??! Now, my son is a teenager. I was several chairs away having mine trimmed! So I asked after I saw the end result, did you change your mind? With no answer he proceeds to the car? I paid and joined him realizing then how upset he was! When we arrived home and discussed this with my husband, he replied " well honey you shouldn't have paid because your hair is lopsided too! OMG...my stylist had one side of my hair longer than the other! All I can say is lesson learned and never again!!! Even at $12 a cut we still over paid!!!! read more