I just moved here and Carrie really took the time to analyze my hair condition, style, what I was…read morelooking to do. She gave me a wonderful haircut and plenty of good advice on hair care and color.

I went here today for my very first time ever getting my hair professionally colored (at 26)!…read more I have long, brunette hair, and I wanted a cut and a golden balayage and I could never be more happy than I how I was today. First, the inside of the salon is absolutely beautiful, with a bright, airy feel on the inside. There's a bunch of plants with windows letting in natural light. Everything is crisp and clean. My stylist, Anna, listened to exactly what I wanted and gave me great advice to guide me in the right direction in how to achieve beautiful hair. During the entire visit she was teaching me things about hair care, walked me through what she was doing, and made me so very comfortable. She took time to do it right, and made the whole experience very special. If you go there, definitely request her because she was just out of this world. The rest of the staff was sweet too, and it felt very welcoming the whole time I was there. I'll just let the picture speak for itself! The place to go to get your hair done in the Greenville area!

I am still blown away by how lucky I was to have found this salon. My husband and I have just…read moremoved to Greenville and, before the move one of the things I was stressing about the most was finding a good salon. After doing research, I was able to get an appointment for the day that I arrived into town and I am still pinching myself at how wonderful the experience was. I was welcomed by Kate (the owner) and Kay (my stylist) as if I were family and I loved the bright yet cozy atmosphere. Kay worked magic on my hair with 2 base formulas - one on top and one in the back. She added creamy balayage highlights strategically placed throughout and finished it off with a cut, shampoo, blowdry and style! I have to share that the blowout lasted a week! A few weeks later it was time for my husband's cut so we made an appointment with BreAnna who apparently specializes in male scissor cutting. His hair has seriously never looked better and he was equally happy with the friendly atmosphere and environment and has already booked his next appointment. If you are looking for a salon - or are unhappy with your current salon - look no more. Beyond happy! Kimberly

I had a highly unprofessional experience at Kate Kandel Salon that lacked basic pricing…read moretransparency and proper client consultation. During my consultation, I explicitly showed my stylist, Ansley, a video of the exact hair color goal I wanted. Not only did she completely miss the mark, but she was visibly unsure of how to do her job, requiring active guidance and formulation help from another hairdresser during my appointment.The biggest issue came at checkout. Ansley verbally told me she was charging me for "two toners" to keep the price down. However, when I looked at my receipt, I discovered completely hidden, undisclosed fees. I was charged a massive $95 base fee for a "Gloss Only" and an additional $45 for a "Gloss/Toner"--totaling $140 just for gloss products that were never verbally quoted or agreed upon beforehand.When I reached out to address the poor results and the confusing billing, the stylist was dismissive and claimed I never showed her the video. When escalated to the manager, BreAnna West, I was met with total gaslighting. She altered the timeline of events to protect her stylist, refused to address the deceptive billing structure, and explicitly banned me from the salon instead of offering a fair partial refund for the unapproved charges.Be very careful coming here. They use confusing à la carte pricing structures at checkout without upfront disclosure, and management will aggressively defend billing manipulation rather than practicing honest customer service. I have already filed a formal dispute with my credit card company for unauthorized charges.

I been growing my eyebrows out for about a month now & I was too embarrassed to tell the stylist I…read moredidn't like the way she did them to first time so I asked her to remove a little more cuz I like my eyebrows thin (I have a reference photo) but this is what i ended up walking out with, it's not a bad salon I been here before but I'm not happy with the results

Kat Grayson is more than just talented; she's an absolute joy! The entire experience felt like a…read morerelaxing treat--she's so professional, friendly, and genuinely cares about your hair goals. I've officially found my forever stylist! I wholeheartedly recommend her to anyone looking for someone who delivers truly amazing results and an unforgettable client experience. Thank you, Kat, for making my hair look and feel incredible!

Casey did a wonderful job on my first visit on my color & cut!! The salon is very nicely decorated…read more& they also a small boutique. Of course, I couldn't pass up shopping a little. I'm so happy I found Casey.

I have been coming to the salon for about a year now. I followed my stylist Jessica D from another…read moresalon over to here. I love the area I think it's super safe. Street parking can be a little tricky depending what time of day since it does get busy but I always manage to find a spot regardless. Jess is on the second floor so as soon as i walk in i just go right up, no need to check into the front desk. The aesthetic of the salon is so clean and so modern. Jess always knows my perfect color. The vibes are always awesome and the women are so sweet. Total it's about $115 which I think is super normal and reasonable for the salon in the overall experience in the area. I definitely recommend this salon to anyone in the Greenville area looking to try something new. They also have a spa attached to the salon and they also do fun events last October I went there and got a permanent bracelet done!

Okay. There are a lot of reviews for this place and I am frustrated because I've had nothing but…read morepositive experiences here. Every person is different, but Tasha and Amanda are both incredibly communicative, and take their time with your hair. They explained to me what hair products to use, what would happen when I dyed my hair, and what to expect before and during the appointment. They were very attentive and kind, and are the kind of stylists that can talk to you and hold a conversation but also will not force you to talk if you don't want to. You can just listen in to what they say to each other. It's kind of like ASMR, haha. Also, when they wash your hair, it feels quite heavenly. No place is perfect, but they have done right by me. And I want to make sure that people know that this place is a good spot to get your hair done. Just be prepared with what you want, how you want it, and make sure that you are fully aware of their policies before getting an appointment.

Very disappointed! You are required to pay 50+ dollars for the evaluation yet they do not want to…read moredo the work to assist you! I was quickly referred to other salons on the premise they could no find the matching hair. No discussion about the alternative! Very disappointed

Never been there. Will come back when I have the money for a salon. Drive was short and salon was…read morebusy but made the time to ask what I wanted in a hair cut.

I went in for a short haircut and unfortunately left feeling disappointed. During the process, it…read morebecame clear that the stylist, Katlyn, didn't fully understand the style I requested. I was hoping the final result would still come together, but after a few days I noticed my haircut was uneven. I appreciate the effort, but the experience didn't meet my expectations.

The stylist gave me the worst hair cut. I cried for two weeks. She did everything I asked her not…read moreto do. My highlights were barely noticeable. She told me they were there when I was looking in the mirror trying to see them. I went back the next day and all she offered was to cut on my hair some more. One side was shorter than the other underneath. I tried to talk to mgr but she was to busy. You would think they would have reached out to me later. No crickets! I spent 300 including tip. She never offered anything but to cut more off. My hair was long when I walked in it was above my shoulders when I left

I booked online, then called twice to ask what the price would be. No one answered. I left a voice…read moremail twice. No one called back. I should have taken that as a clue. Hair cut is unsatisfactory and cost $95. Nice girl, nice looking place, but I'm never going back. Unhappy with my haircut.

I'm so happy I found Josipa at Shampoo Salon and Spa! Finding a stylist who really understands…read morecurly hair isn't easy, but Josipa definitely does. She listened to what I wanted and gave me a cut that works beautifully with my natural curls. I absolutely love my hair! She's talented, friendly, and made the whole experience wonderful. I've definitely found my new stylist!

I've been a client at Shampoo Salon for many, many years and I highly recommend it to anyone who…read morewill listen! Josipa is the sweetest, most patient hair stylist you'll ever meet. She knows what she's doing and it shows! I don't even tell her what I want done with my hair anymore. I learned a long time ago that she absolutely knows what will look best , and she's never let me down! Her knowledge is all based on her years and years of experience! and training, so you can always trust her to tell you if she believes that a certain cut or color might not work right, based on your features, but of course, she will do whatever you decide on and she'll do it beautifully!!! Another plus is that Shampoo Salon is a smaller salon with only 2-3 stylists working there. It's got a very chill, laid back vibe, unlike the new mega salons with about 25 stylists all working at the same time and rushing clients through like an assembly line.. I'll take Shampoo Salon over any other salon time, and best of all, prices are absolutely reasonable!!