I went to see McKenzie the assistant manager to get my hair a light blonde color with very little…read morehighlights to make it not a plain blonde. During the process she just threw color on my hair. She didn't use but 4 foils which she ended up doing big uneven streaks not highlights. She left the color on my hair for around 50 minutes and never once checked the color. After she washed the color out and took the towel off my head I instantly made a face and pointed out that it was orangish red not blonde. She said let's wait to see how it looks when it's dry. After she finished I told her it's not what I wanted and so she said i can come back and get it fixed at no charge. After I came home and spoke with my husband and he pointed out all the mistakes(example: patches, thick streaks, color) that she had done; I decided to message her and let her know that I didn't feel comfortable having her do it again since it was so far off from what I wanted as well as very damaged. (My hair was completely healthy before my visit) I let her know that I would just prefer to get a refund and go else where to get it fixed. She told me that I had to call her manager Billy in the morning. When I called and spoke with billy that morning about the situation, she was very hateful on the phone and sounded annoyed. She told me that she had to contact her manager because she didn't have the authority to authorize a refund and that she would contact me later that afternoon. I was out driving for lunch and decided to call and check in since I hadn't heard anything and I asked billy if she would want me to come by to show her my hair since I was already by there it was no problem. Billy cut me off and said that she had already spoken with her boss and that since McKenzie offered me to redo it and I refused(which I did) and herself ( billy)offered to do it and I refused (this was NEVER offered) that they will not be issuing a refund and they will not be offering to fix it now so I needed to go else where to get it fixed. She then hung up the phone on me. My husband ended up calling and she got hateful with him as well. So he asked for her bosses number which she proceeded to tell him she wasn't allowed to give out that number but she could give him an email. He emailed corporate and explained the situation. A lady named heather reached back out quickly and let him know that I can go to the east side to get it fixed. The woman who tried to fix it I believe did her best to fix it but the damage was already done. So now I am left with damaged hair and not the color I wanted. I have never had an issue at any other salon and I have been getting my hair done in the salon once/twice a year since I was15 and I am now 26. I am a stay at home mom to a toddler and haven't got to get my hair done in almost 2 years so this was supposed to be a great experience and it turned into a nightmare. McKenzie and billy tried to blame me being pregnant why the color didn't work and the damage happened but I had gotten the exact same thing I wanted done when I was pregnant with my daughter and had no issues as I have natural blonde In my hair. The way McKenzie (assistant manager) and Billy the manager had treated me is unforgettable and i pray no one else has to go through what I did.What was supposed to be a relaxing and fun experience turned into one of the worst and most traumatic experiences I've ever had. I will post pictures of what I started with which was my natural brown/red on top and blonde on bottom. I wanted a solid blonde with highlights. I got fried bright orange/red hair with uneven big bold streaks. Everyone please beware if you decided to go see either of these woman on diamond ave.

I went in for a fade and not only was a line left in my head like who does that it's a fade... My…read morehair was also uneven like considerably uneven... I went back to following morning cuz I didn't really catch it and so I got a touch up from the manager of all people and I went out looking even worse than before.. it's not the first time they've given me a bad haircut every time I've been there my wife had to touch my hair up and this time was the straw that broke the camel's back it's really lousy in quality and I wouldn't recommend it to my worst enemy

I came in this morning for a wash and blowout for 25$. It's my birthday I woke up bright and early…read moreand headed there to get my hair done. I had a nice wash then it came to the blowout, it took and an hour and a half and she stopped midway for 10 minutes to go wax somebody's eyebrows and face. my hair was completely dry by then. I get up to the counter and it cost 55$! I asked why it was so much they said because my hair was long. I was very upset I didn't get a super intricate hairstyle. overall very bad way to start my birthday.

New to Evansville area. I Need to find a stylist that could not only listen to my wants but know…read morehow to cut natural curly hair. Mimi made me feel right at home and she did an outstanding job. Not only did I get my hair cut (3" off) I also decided to have color and highlights. Wonderful atmosphere.

I visited serendipity hair studio about a month ago. I went in having an idea of what I wanted and…read moremy hairstylist Kenzie took it to a new level. I was going from a washed out pink to and ocean blue green. I also got bangs for the first time in years and everyone knows that getting bangs is scary so I had a lot of trust in her. I think it turned out really well and I have no complaints!

One of the few places I trust my hair with! It may look a little hokey when you first walk in- the…read morebuilding is a little run-down looking, but the artists still make you feel as comfortable as you would in any spa/salon! Everyone who works here is amazing, but I highly recommend any of my lady friends to Kenzie Baber, she is amazing at cuts, styles, and colors of any sort. She is without a doubt one of the best hair stylists I have been to in Evansville.

Rachael was absolutely amazing! I just moved here from out of state and needed a new salon/stylist…read moreand I am SO glad I chose Bishops! She refreshed my copper and integrated blended blonde highlights and gave me whispy layers! They also do brow waxing which she also did for me! Everyone at the salon was very friendly and professional and welcoming. 10/10 I definitely recommend Bishops!

My son made an appointment weeks in advanced. Drove 25 miles to get there and the owner said he t…read morewas canceled because he didn't call the day before to confirm his appt.

I have been here twice to have my beard trimmed by Sam Johnson. He listens to my requests and does…read morea very nice job each time. I highly suggest making an online appointment in advance because they seem to be booked up quite a bit. The facility is on the west side on the way to Burdette Park and is decorated in a cool old school barbershop theme. It does not bother me but if you are sensitive to language at times curse words are used, especially if they are discussing sports. Doesn't bother me at all, but for some it might. Friendly guys otherwise. Samgets me in and out in 15-20 minutes.

Horrible. Worst haircut of my life. I did not realize how bad until I got home. I immediately…read morecalled my daughter to help me at least even it up. I should have left when I noticed everyone coming and going had the same shitty haircut. Clipped on the side and long on top is apparently all they know.

The nicest salon I have ever experienced. Donovan did an excellent job with my hair. Thanks again.read more

I had my hair colored here a few weeks ago, and while the salon itself was nice and the appointment…read morewas pleasant, I left extremely disappointed by the lack of transparency regarding pricing. The biggest issue was being charged $120 for toner, three separate toner charges at $40 each. At no point before or during my appointment was I told that three different toners would be used, that toner would be charged separately, or that an additional $120 would be added to my bill. What made the situation even more frustrating was that I didn't learn about the three different toner formulas being used until after the service was finished. When my stylist was discussing retail products and attempting to sell me additional items for home use, I declined. It was during that conversation, while preparing my receipt, that she informed me she had used three different toners to achieve the final result. The decision to use three different toner formulas was never discussed with me beforehand. My stylist may have felt they were necessary to achieve the desired color, but that was a creative choice made during the service. If those choices are going to increase the cost of an appointment by more than $100, clients should be informed before the products are applied--not after the service is complete and payment is due. I have medium-length, very fine hair and have had my hair professionally colored for years. I've never had a stylist add three separate toner charges without discussing them first. Whether one toner or three toners were actually used is less important than the fact that the charges were never disclosed. Based on the salon's advertised pricing, I expected my appointment to be under $200. Instead, my total came to around $300. Learning about an extra $120 charge only after declining additional retail products made the whole situation feel like a cash grab and left me feeling blindsided. Had the costs been explained upfront, I could have made an informed decision about how I wanted to proceed. The service itself was fine, the color for the most part, resembled the inspiration, but transparency matters. I don't mind paying for quality work, but I do expect to be told when a stylist's decisions will add significant charges to my bill. Unfortunately, the lack of communication overshadowed what could have been a pretty pleasant experience.

I am new in town. First off, I love that I was able to book…read moreonline. Even though I chose the wrong service, when the stylist saw the request, she added more time. Thank God! Because my appointment was about 4 hours long!! I went from a blonde balayage to an all over Ashy blonde. I wanted something a little lighter, but I like this style too. Sidney, my stylist, was very easy to talk to and she saw the image of what I wanted. The place was pretty loud. And, Sidney understood that is waa a bit too noisy to carry a conversation. All in all, it was a good experience!

Loved the wonderful results of the services performed by Logan Roettger today!! Always the…read moreconsummate professional, I really appreciate Logan's attention to detail, from the consultation to the finishing hairspray. You cannot go wrong by calling Logan for an appointment (he even taking new clients!)

Awesome! Usually good stock on items. The staff is so nice and knowledgeable about their work…read more Honestly, a 1000+/10; because this location is awesome has great deals and needs more recognization! Love and totally recommend y'all!:)

Sophia!!! She is awesome. I came in with shoulder length hair and wanted a short pixie cut and she…read moredid it flawlessly. Even left with the products she recommended because she used them on me and I loved them. She's also a great conversationalist. Will be back.