Horrible haircut. Went in with a picture of styled LONG hair and most of mine was cut off so that…read moreit curled up like a bottle brush. I ended up with chunks of uneven layers from an inch from my crown. The picture I had only had layering on the bottom 4 inches nothing near the top. I am devastated. Also paid $62 for this horrific mess that a 2 year old can do much better on their own. I can't even tie back pieces due to chunks of hairs hanging out and the long hair is now extremely thin and unable to hold with a clip. This was a horrible cut that was the equivalant of a self cut child hair cut, meaning a child who takes the scissors to their own hair. Don't even think of it. Stay clear of Barb she talks too much and has no clue how to cut hair even when shown a picture of the cut throughout the service.

Booked an appointment with them I get there & I was treated like an inconvenience…read more The hair dresser said to me over & over again that she didn't have time for me meanwhile she was walking back & forth for 20 minutes & asking the same questions over & over. Eventually I took the apron off & just left. Time before this I got the impression that male customers are not welcome unless the owner is there, the hair dresser barely said 2 words to me. Was going there for over 30 years, when they were across the hall. Never going back. Obviously their hiring practices are slacking.

100% satisfied. My colour and cut is perfect. Jenn is very friendly and makes you feel comfortable…read moreand confident. She has a very cozy set up in her home. Give her a call, you won't regret it!!

I have been going to Jo's Hair Salon for almost 6 years. Chris is an amazing stylist and…read moredefinitely knows what style and cut suits me and my hair type.

are you taking on new clients yet??? I've never heard in all my life that a hairdresser isn't…read moretaking on new clients especially with the economy the way it is. and when I called the attitude on the phone was awful.

I have very fine hair, and have always had a stressful time getting my hair done in the past. From…read morethe moment i walked in, I noticed the space smelled lovely, but not in a purfumey way that irritates the senses. The receptionist was on the phone when i arrived, but gave me a warm smile and wave, welcoming me into the space. My stylist was Courtney. She listened to what i wanted, asking questions and explainging ideas with patience and kindness. She started the appointment off with a head and neck massage - which she asked consent for ahead of time. My hair was washed, and i was offered water or a warm beverage. Courtney took her time cutting my hair, noticing how it grows and checking in with me to make aure i was happy with the progression. She offered tips on how to blow dry and style my hair based on the way it grows and sent me on my way with a small sample of product. I absolutely adore my hair. I feel like after years of bad cuts and stylists not listening to me that i finally found the salon for me. Thank you so much, Courtney, for helping me feel like myself again

Hair turned out to be not what I wanted and she brushed my hair so hard it hurt my scalp. Had to go…read moreto another salon to redo my cut.

I had my hair done for my cousin's wedding last weekend. I have naturally curly and very healthy…read morehair. The stylist used a straightening iron to curl my hair which I've had done before and turned out fine. The updo she created was great, but it wasn't until I took out the pins, washed my hair and tried to style my hair curly when I realized the damage done to my hair. The stylist must have used too hot of a setting for now when I let my hair dry naturally it remains straight as a board. Since I don't reside in Welland and flew in to attend the wedding, I can't go back to the salon for a refund. I'd look elsewhere if wanting a stylist as the girls were rude to some of the people who had appointments to get their hair done for the wedding and unfortunately, the other party members had to get their hair styled elsewhere.

June 19th 2019…read more Sandra did my highlights, lowlights and base color. I told her several times |I did not want any gold, red or yellow in my hair. Imagine my surprise when she removed the foils and I could see my whole head a red gold color. I said to her about it and she said to wait until it was dried. When it was dry it was like a golden helmet. I said to her and she said well next time you come you can add some lowlights. I could not believe that she was so unconcerned about the color and how I would have to wear it looking like a golden helmet. The blow dry was very bad with no volume and did not look good. I mentioned to her that I had booked to get my eyebrows waxed. She went to check and came back and informed me the girl had gone home and that she was sure that she would have phoned me. Well no one phoned me to cancel that. Then |I went to pay but the debit machine would only let one use the tap feature which my card did not have. Then I left and drove to my bank and withdrew the cash to pay for my hair and then back to the saloon. I should say that I was offered a cup of coffee when I arrived and received a cup of the worst strongest coffee ever. I can only say this was one of the worst experiences I have had and this has caused me a lot of stress. Needless to say I will not be going back there. I have to wash my hair with a blue shampoo to kill the yellow.

Julia, Sandra, and the team are the most amazing group of women who have worked on my hair. I love…read moregoing to the salon! Not only am I always super happy with my cut and colour, but the entire experience from start to finish is extremely professional and enjoyable. I love Studio W and I'm sure you will too.