The two girls working here were sitting in the dark back room on their phones and were visibly pissed off we interrupted their phone time. "Check in online?" Was it. No greeting. Just an annoyed remark. We made sure they weren't closing soon (not for 40 mins) but she told us they would be cleaning up in 20... the attitude was next level. I said never mind it seemed like we were interrupting phone time and she said "well what else are we supposed to do." I took my son out of there and she told my husband HE was welcome back. We got out to the car and she was staring out at us muttering stuff about me. Absolutely unprofessional people at this location. Never again. read more

I wanted a half inch trimmed off my hair. The girl couldn't do it, what she showed me was a quarter of an inch. She tried telling me five times that she would have to cut three inches off my hair. After the fifth time of her telling me three inches, I left. I don't suggest going here. It is a complete waste of time. They don't know how to cut hair. I question what their qualifications are read more

First, asked for a tapered undercut and the lady said that she "didnt have the razors to do that". She then pulls out a razor for the finishing touches of my second option. Razors are razors and Great Clips cuts mens hair as well. If she didnt know how to do it she could have gotten me someone who did know how. Then, the only reason I gave them 1 stars instead of 0 is because the next time I went, I said I didnt know what I wanted, and the cutter did "I don't know" perfectly. Just yesterday I asked for a simple trim over my ears and off of my neck, and the lady decides to cut my form of bangs completely off as well. So now its too short and completely flat. When i got home i went to my room and cried since it looked so bad. I'm done with this place since they don't know how to do things right. I no longer want to get my hair cut by anyone anymore because of them, I can figure how to do it myself since they clearly don't care about their customers wants when they ask for something. read more

Great Clips - Hair Salons Near Me - McHenry, Illinois

This is my fourth time here and every time I ask for the same haircut and every time it comes out completely different with each stylist. This time though was by far the worst, the layers I asked for incredibly too short and the face framing pieces are too long and just don't look like what I asked for. read more

They cut my little guys hair, as if he cut his own hair. When I complained they accused me of raising my voice and in no time staff was screaming on top of their lungs, clapping their hands and escalating the situation. Telling me to leave .... Very bad staff Wasn't expecting nothing fancy, but this wasn't even basic hair cut, it was down right bad One of the staff told me, so what it's bad, it ll grow back read more

Great Clips - Cut it him self ? No, I paid for this. - Hair Salons Near Me - McHenry, Illinois

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I took my toddler here yesterday, he didn't want to get his hair it but it was in his eyes so he needed it. Before we even start she had a whole bunch of attitude and snottily asks, "Is he going to be able to sit still so I don't cut myself" She wasn't even worried about cutting my 2 year old, just herself. And then every time he moved she would jump back. If you can't handle a toddler cut then don't do it. I would have gladly waited for someone else to cut his hair. Not to mention his hair cut is shit. Half his bangs are short the other half are the same length as they were when we walked in. There's long pieces everywhere. Needless to say we will not be going back. read more

My sister and I went in to get a hair cut and stuff and my sister had Debbie.... Rude asf. My sister told her she wanted a V shape with layers and she said "no that'll look weird" I'll just do a U shape.... That's not what she wanted Debbie..... and my sister has very THICK and curly hair , she kept pulling and tugging at my sisters hair and my sister kept making faces saying ow and SHE KEPT DOING IT! Didn't say sorry or anything. We get her hair was knotty but Jesus Christ I even felt the pain for my sister. Washed her hair with COLD ICE COLD WATER, digging her nails into my sister head and just making it a huge knot. The vibe was not there and no greeted us at the door. 0/5 if I could go somewhere else. Told my sister to start going to a actual hair salon from now on read more

my disabled brother arrived with his walker. as he was struggling to maneuver his walker to align with the chair, the stylist sighed as she watched him and did not offer to assist by turning her chair. then he asked if she was going to wash his hair. again, she sighed and pointed to the sink 'down there!'. as she started cutting, he asked if she was going to feather it. her response was (with an attitude) 'i already cut it'. needless to say, he is not happy with this cut. after the cut as he was pushing his walker away from the chair, she pointed to his shirt sitting on the chair and stated, 'your shirt'. instead of making him turn his walker around, she could have simply helped this disabled man and carried the shirt to the check out counter. she also got attitude that he didn't know what she meant by 'tap' on the credit card machine. she was upset that she had to do it for him. when we called the manager, debbie, she simply made excuses for her stylist's behavior. needless to say, we are taking him now to get it done correctly. maybe they need to read the disability act or at least learn kindness! read more

Horrible place. I took my young granddaughter and said I wanted a trim. The stylist Casey, if you can even call her that said she needed a style. I said this is her style I just want it cleaned up. She has long hair and bags, nothing fancy. The girl rolled her eyes at me and asked if I wanted to pick a style out of a book. I said no I don't want to pick a style just trim it. She ended up taking a tiny bit off and didn't texturing it or anything. I wasted money because it doesnt even look like she got it cut, I could of done what she did. Called the manager Debbie and she didnt care either. She gave excuses and asked if i wanted to come back, i said no i dont want any of you touching her hair. Horrible staff and business read more

The first time I came in the girl that cut my son's hair did an amazing job, however, every time since the stylists are always different. They aren't always friendly. The last time I went, I showed a pic to my stylist. She said she knew what she was doing. When she finished, I pulled up the pic to show her that it was not what I wanted, she didn't even layer my hair, which I said several times was what I wanted. She quickly layered it and my hair was uneven. I have been going to Hair Cuttery ever since. read more

I had great experience in this location before covid, I whet in on Saturday this past weekend. Omg... my son was pretty scared to sit by himself. I tried to put in in my lap ( hairdresser was fine with it) but someone maybe the manager came from back ( mind you the place was empty) you can do that. We have to do social distancing and if someone comes in you have to leave him here in the chair by himself. My son is 3 years old. Come on people do you even have kids. Very disappointed with them and how rude the manager was. read more

Every other Great Clips franchise I have been to was very enjoyable. This particular one seemed dirty. Many chairs had multiple customers sit on them without being cleaned. After seeing this I left before my name came up. read more

My daughter's hair was basically butchered! I said like 5 in, and it was almost double. I could tell my daughter was freaking out inside so I didn't want to mention anything. I figured if I said anything it might get even shorter. When we got home I realized how uneven it was. I can't remember the young girls name, but she has dark hair and uses pink clips. I'm horrified for my daughter and I feel so terrible I begged her to cut it. I'm afraid to have it fixed anywhere because its already so short. I will never return! You get what you pay for. Please don't make the same mistake I did. read more

I came in with my girlfriend and one of the women, lacie, that was cutting hair refused to cut my girlfriends hair due to the fact they didn't get along in high school. She made me and my girlfriend feel very uncomfortable and was outwardly talking about us in front of us as well as other customers. Horrible representation of this salon and very unprofessional. Will never return to this salon again. read more

This is a great place to get a haircut. The whole staff is friendly and professional. The salon is clean. The stylists do a good job.