i said don't cut the front. they cut the front. i didn't ask for a fade. they gave me a fade. read more

This location can work on improving its service. Plan on waiting significantly longer than the stated times. The manager David is trying to move fast but has to meet product sales goals so that slows him down. The other stylist have zero sense of urgency. So I checked in online and there was a 12 minute wait - just the right amount of time to get there. So arrive in 10 minutes and I'm number 2 in line. Number 1 is not there. Does the hairstylist take me? Nope. She proceeds to get her choirs done and number 1 in line shows up five minutes later. Apparently they are friends and apparently this hairstylist only takes females. So of course she has to take her. And of course her friend wants a shampoo and they have to make small talk. So besides seeing customer who checked in online and would have been a quick haircut she waited for her friend to show up and now I'm sitting here waiting. A 12 minute check in wait time on the app was really 30 minutes. Such a waste of time. What's the point of the app if the staff doesn't have a sense or urgency. I understand the app not being 100% accurate and an estimate but this was on the staff. This poor level of service is why locations eventually go out of business and people lose there jobs. Great clips is not a full service salon. Need to make it up on volume and speed of service. The owner needs to get involved and do a better job of training they are leaving a ton of money on the table. 1. If you have customers who have arrived - don't do choirs that can be done later and actually provide them the service 2. Be cognizant of customer wait times - yes you need to provide a high level of service to existing customers but be cognizant of wait time of existing customers. Don't need to carry one with small talk. 3. Time how long they take per customer - spending 30-40 minutes for a haircut is unacceptable. An hour for shampoo and haircut is not the business model. 4. Limit the amount of turnover time. Having customers wait five minutes between customers is unacceptable. Workers are slow. No sense of urgency.. The actual haircut I received was pretty good. But the waiting room was getting full because it was taking a few staff members so long to actually do anything and my stylist clearly felt it and needed to finish. Just a mess and inconsistent. read more

Great haircuts at a very competitive and reasonable price. This location of great clips has been consistently on point. They're friendly, patient, and give good haircuts. I've never had to wait more than 10 minutes here (so long as I check in online and wait until they tell me to head over). I'm a fan and will be back. PARKING: Very easy. This location is in a shopping center with other stores so there is ample parking space. WAIT TIME: not long as long as you check in with the app and only come in once they tell you to head over. STAFF: Friendly and give really good haircuts. read more

Great clips is pretty fire and the barbers are great. I really like everything about it and the style.

Aaron gives uppity but works at great clips . I'm so happy I'm not the person I use to be like cause we would have rumbled . From customer service to attitude like beyond unprofessional the shop is not inviting at all . read more

Since I'm not one who likes to linger in any one location more than necessary, this shop may be the solution. With three stylists on duty there was no waiting with an online check in. Located in a bustling service mall in south Minneapolis business was brisk as I was acknowledged immediately and in a chair within two minutes. My hair was cut by an experienced pro who could work magic with a scissors in less time than those who zip through my cuts with clippers. I was impressed by the detailing efforts rarely seen at other locations. read more

Terrible location, closed the salon even though I was there waiting, and had my name on the list for an hour. The woman behind the desk could not have Karlis and was bad mouthing the salon not a good look on anyone. Avoid this location and use one of the better ones. read more

I have to give a shoutout to Great Clips in Minneapolis, at 46th and Nicollet. We brought our two-year-old in this morning for her first haircut. The stylist was so amazing and patient, talking with her and calming her during the initial freakout, and offered her ring off her hand and a lollipop to hold. She was attentive and took her time while our toddler squirmed around, and the cut turned out to be so cute. If you're nervous about bringing in a babe for a first haircut, I would definitely recommend this place. They even sent us home with a card and a curl of her hair to save for sentimental reasons. It was a great experience! read more

Great Clips - Hair Salons Near Me - Minneapolis, Minnesota

I got an absolutely terrible haircut from George yesterday. It was totally uneven in back and had weird, varying lengths all over. After 20+ years of hit-and-miss experiences at several Great Clips, I can finally say I'm done. read more

I had my hair cut here for here tines so far : two out of three I had many compliments. Checking online makes it convenient and practical. Jenna cut my hair three times : I try to go to the same person, especially if they get what I want from the first try. I am definitely going there again read more

I have been going to this Great Clips before it moved to 46th & Nicollet location. Roma is worth the drive from Little Canada monthly! I have tried other salons in the past but am usually disappointed and return to this location! I will probably go here either until I quit driving or Roma retires! read more

I have been going to this location for many years. I have always been pleased with results. The stylists are pleasant.

What can I say? You know what you are getting when you go to Great Clips. The haircuts are cheap, yes. You are only paying for the quality. No, it is not terrible, but it is also not great. As I am now a salon snob, I do not go here for my cuts anymore. However, I do take my son to get his hair cut here. Since I am not in the business of spending exorbitant amount of money on a simple boy cut, Great Clips fits the bill. Yes, sometimes it is choppy and not blended well, but you can have them fix it there, or just take care of it yourself when you get home. Either way, your child leaves feeling like a new person with a fresh new look...and has a sucker to please. read more

This week I have sent letters or emails or reviews to five businesses, each giving a negative feedback on service or the error they made in my order, But I am happy to share a positive review of my first visit to this Great Clips. I live in St. Paul/Como Park area so I usually visit locations on Lexington in the area or another in Roseville. On Thursdays I work in St. Paul near the capital in the morning and then drive to my other job just south of this location for the afternoon. On this last Thursday, I watched the check ins online and when it was to the time or a little more it would take me to drive, I checked in. The staff was friendly when I got there and I got right to a chair and the employee began my number one all over. She started with trimming just below my neck before getting the apron tighten around me and proceeding with the rest of the cut. She did an excellent job on the trimming of my eyebrows, my built in hair cut reminder as they get so long and proceeded with the number one. I was impressed with her attention to detail throughout the entire quick cut and will consider returning to this location again. Thank you for helping restore my faith in customer this week and for the senior discount - age 59. I will be back....... read more

I usually love the service here, but Aaron at Great Clips was the worst haircutter that has ever dared to call themself a professional! I made clear at the very beginning that I only wanted my hair cut to my armpits, I wanted to be able to still style it and put it in a pony tale. Aaron decided to throw out that idea and cut my hair up to the top of my shoulders without even talking to me about it or mentioning it. He also did not talk to me the entire time about anything, which is fine and I get that some people like that, but it made the whole thing so much more uncomfortable. Then, he went to take a personal phone call for like 3 minutes in the middle of the hair cut and I had to sit there uncomfortably and listen to him yell at someone on the phone in the other room. When he came back from the phone call I could tell that he was not having the best day, which I felt sorry for, BUT THEN HE TOOK HIS ANGER OUT ON MY HEAD! He blow dried my hair and brushed it out like it was his lifelong enemy that he was finally getting the chance to beat up. That sucked for my head and neck. At one point I looked at him and he was looking out the window and paying no attention to the fact that he was burning my scalp. I am all about bringing your whole self to work, but if you are having such a bad day that it causes you to give a TERRIBLE haircut and hair cutting is your profession, then that is not okay. I honestly don't think that this guy should be allowed to give haircuts until he learns how to be a decent person first. I am so looking forward to November when my hair grows out to the actual length that I wanted it to be. You suck Aaron, and I hope that you and your terrible tattoos get what's coming to you. read more

Usually when I tell someone I want it a certain amount off, they either take off too much or are reluctant to actually cut off the requested length. But Stephanie cut my hair exactly how I wanted. It looks great. Be sure to check in online before heading over. I checked in on my way there, and the estimated wait was 25 minutes with one person ahead of me when I arrived. While I was waiting for my turn multiple people came in and walked out because the wait time was an hour or more. read more

i had a really bad haircut. showed a picture of what i wanted and got something completely different. I am very disappointed. i will be going to a different place to fix it. read more

Had an incredible experience today with this crew - I brought my sister in to get a hair cut and had explained ahead of time she was going to need some tender loving care to get a cut and style. They were all so supportive and helpful and the haircut was terrific. Couldn't be more positive about the experience. Highly recommend either for a fast cut or dedicated team for personalized service. Thank you! read more

I love this location. I have been coming here for about a year now. I recently found lucy she is amazing and my new regular. This is only my second time going to her . Both times she did my haircut perfect. read more