Very nice people! I have what you call difficult curly hair and the lady that cut mine did it…read moreperfectly! Scheduling was easy. Will definitely come back

I had an amazing experience with Pelli, she really went the extra mile to give me high quality…read morehighlights and cut. When I walked in I was about 6 years deep in black hair box dye and didn't have an appointment. Pelli had a cancellation and welcomed me to her chair with open arms. She really took her time to cut, dye, wash, blow dry, and even get pictures of my hair for me and did so with a smile.

Went in six weeks ago as soon as I got back in town to see if they were able to retouched my…read moreroots..was assured yes they could and that they thought a few highlights around my face would be good too. Showed up at my appt they said a shadow root and highlights would be better. I asked what I'm guessing is an apprentice hairdresser why my hair was so dark and was told it will get lighter the more I wash it as the toner will dissipate. Was in tears after I left bc my once cute sunny blonde hair is now the color of ashes..grayish brownish..and my roots are now darker than my natural color..wth! Called back and said how unhappy I was with the service and color.. the owners solution to the problem was she said she would give me a clarifying shampoo..smh What an abysmal disappointment

Skylar listened and solved several issues with a cowlick and color fading. I love love my new…read moredo!! Many thanks!!!

Wonderful service and Melissa is kind and fabulous with her craft. She's a true artist!read more

I could tell right away from how the phone was answered this was not going to be good. No "How can…read moreI help you today?" and NOT personable at all. I was going to come in as a new client and wanted a simple haircut but was informed they were not accepting new clients that would require hair washing; they only wash hair for established clients using their own products. This was very odd!! I wondered if I had to wash my own hair and blow dry it at home PRIOR to coming in; after I asked this, she said flatly this would cost me $50; basically feeling like she was shutting me down. Listening to her talk about her protocols, I already knew this was NOT a place I would like to spend money. This is a salon in PCB -- not Vidal Sassoon on the Gold Coast of Chicago!!! Even there, I received better service!!! Ugh....

Courtney rocked my color! Everyone required to mask with is AWESOME!! Was visiting and this was…read moregoing to be my second visit to colorist within two weeks. I knew my color wouldn't be correct in just one sitting...and Courtney lightened it to what I wanted. She was knowledgeable about her color and knows how to hone her craft. She had me in and out in 2 hours...a record for tone, highlights wash and blow. Base was lightened - not too much cause the highlights really brightened my whole head up. I liked the fact she used a silver toner - or something silver which I think my hair really took to. I got my ashy with blond highlights!! Thank you . Oh...and Courtney knows her food!! She and I swapped restaurants likes...she was spot on with me.

Stopped by for a last minute blowout which was done by Kristen. Needed to get the frizz out of my…read morehair. Skilled and cheerful team, my hair turned out great!

Stormy is the most amazing colorist. I've been seeing her for almost two years and followed her…read moreonce she opened here. I get so many compliments and my hair has never been healthier. She always does such a great job. Service, price, expertise....best in PCB! I started with a color correction and I won't let anyone else touch my hair. Love the new salon too!

I so appreciate Brittney and her ability to take my almost, but not quite finished shaggy, colored…read morehair to my short and sassy natural gray! Thank you!

I cut my hair short a few months ago and each time I go to get it cut they chop it. At hair benders…read morethe beautician looked at what I was going for my hair to look like and straighted itvreal nice so as it grows it will look like the video I showed her. Very nice place. Will be going back for touch ups.

If I could give a zero I would. One of the stylists here ruined my hair. When I say ruined, it's to…read morethe point I have had to wear a wig since my visit in October, it's now March. My hair had to be cut off because of the damage. I have natural curly hair, it is just now getting a little curl back to it. But nothing close to what it was before! Now, it's hardly growing and continues to fall out. Then, they posted one of my personal pictures on their Facebook page and have yet to take it down after me asking multiple times. The owner was sweet, did not charge me for what they did and reimbursed me for a wig I had to get and some products. But my hair is not the same and not growing normally. It has caused such damage to my self esteem I can't begin to explain.

My hairdresser always fits me into the schedule that works for me. The best part is how amazing my…read morehair comes out everytime.... beautiful blonde. Hair cut and best wash. I dont know how she does it, but the color is amazing too. I get so many compliments on my hair. Thank You!!!!

Leah was great. She listened but also offered advice. Very friendly, clean and she fit me in before…read moreI had to go out of town.

They got me last minute in for a quick style. I can't…read moreremember my ladies name but she was excellent. Made me feel at home and gave me great suggestions for while I'm in town. Will for sure be going back, if not for my hair, then to see my new friend!

The ladies were very helpful! Great atmosphere! Very friendly! I needed help and I was given…read morewonderful advise. I would highly recommend this place.

So happy I found Debbie. She is an expert at dealing with my super thin hair. Love the atmosphere…read moreand people

thanks Kendra for the perm. exactly what I wanted soft, loose curl for that Beachy style. great…read morelook for a mature lady who wants to be in style on the beach in PCB. I have very thin hair and it looks so much fuller with the soft curls

I'm not sure what happened today but I left this place in tears with the worst color I've ever had…read more I came in for blond highlights and left with orange hair. The stylist tried for 3 hours to fix the orange/brass color...the harder she tried the worse it got. My daughters cried when they saw my hair. The stylist offered to fix it later tonight or Monday. I refused because I'm scared she will make it worse. If she could not get it done in 5 hours then I don't think she would be able to fix it. Ive been getting blond highlights for 25 years and this has NEVER happened! I hate to write a bad review but I'm telling you DO NOT GO HERE FOR BLOND HIGHLIGHTS! I wish I could post photos of my hair on here! I've never seen anything like this in my life!! It is Awful!! My daughters got their nails done here and Julie the nail lady was awesome! I'd give the nail lady 5 stars!

Polly and Julie have welcomed me with open arms since day 1. Being on my own from NYC, this meant…read morethe world to me! Julie by far gives the best pedicures I have ever had!, and Polly is great with color and cut..always aiming to please and open to try new things on my hair (like hot pink ombré highlights, that came out perfect!)! They treat me like family, as they do with all of their customers, and as long as I am in PCB, I will be going to SilverSands!