My normal Barber was not open today. So, I tried Great Clips. Met at the counter by Rachel. Very pleasant and welcoming, After entering my information, I took a seat. Minutes later I was called by Rachel for my hair cut. Great atmosphere and a very friendly environment. Never felt rushed. I was asked how I wanted my cut. It was perfect. I think I've found a new Stylist. Can't say enough about the experience. I would highly recommend anyone needing a haircut; please go here. And Rachel; great job; nice conversation. You now have a new customer! read more

I've been going to Great Clips in Waynesville since I moved here. They've always given me a basic but acceptable haircut. They run the electric cutter over my head and I end up happy. They don't use scissors, razors, shaving cream or anything else an old fashioned barber would but it usually turns out ok. They now charge $20. Needless to say I'm out to find a new barber. read more

While vacationing in Waynesville I needed to get a haircut. I googled several salons in the area and decided to try Great Clips in the Ingles shopping center. I just walked in around 10am and only waited maybe 5 minutes. Shawna cut my hair and I was very happy with it! The price was right and I received the senior discount. Shawna was very pleasant, she asked me questions and we discussed how I like my hair to lay, I have very heavy hair although thinning now and I am very particular about how its cut. She was very adept at cutting and using the clippers at the back. I was so happy with it I took my husband there a few days later to get his hair cut, Shawna had just left work when we got there so Rachael cut his hair. She also did a great job cutting his hair. I would recommend to anyone to try this shop. I know I'll be back next year when Im visiting there again! read more

Judith was great!! She listened to what I wanted, had great suggestions, worked well with my hair type, and invited me to come back if I wasn't satisfied! read more

I typically go to any Great Clips for haircuts wherever just for accessibility. I went (29m) about a month ago and the service was great! (Scissor cut top, blended sides and side burns s/ trimmer) They also rescued my nana's hairdo after a butchered hairdo she got at another salon. After you go once, Great clips typically sends a postcard for $xx off, so will use next time! read more

2nd time getting my hair done by Summer (I request her) went it with a pic for a new hairstyle and she mastered it!! I've also got 2 other friends that go and request her now! read more

I asked for a trim and very light layers and the stylist cut 4 inches off my hair and gave me a mullet. It is awful! It looks like someone took a knife and trimmed my hair. I do not recommend this place. read more

I tried to find a salon in Waynesville that could cut my hair similar to the style I had in Arden. I tried the only salon here that had more than 2 or 3 reviews. After trying this salon and hairdresser twice, I found that the hairdresser just couldn't give me the cut I wanted. I had even provided a photo of what I wanted. I decided to try Great Clips in Waynesville because I saw they had a lot of great reviews. Well, Kristen at Great Clips turned out to be just perfect. She listen to what I wanted, checked the photo several times, and gave me the cut I was looking for. I paid less than 1/2 of the normal Waynesville price and it was worth triple the price I paid there. I highly recommend this salon. Just because they're less expensive doesn't mean they aren't as good or better than the high priced salons. read more

Summer did a great job fixing mess of the last haircut I got. Will back and have her do the whole cut

I had long hair and only asked for at least 2 inches off and for face framing. What I got was 6 inches off and un-even hair in the front and a chunk of hair missing. COMPLETELY DIFFERENT from what I asked for. They do not care what you want, they will do what they want. read more

I was in-between cuts and my normal stylist was on vacation. I was headed south (hot / humid) and have short hair, 5 cowlicks, can't stand hair touching my ears, will not use any appliance to style or dry and want messy/piecey looking hair with tapered sides and back and enough hair removed so that I don't look like an owl when my glasses are on from my sideburns sticking out. Peyton (Payton) took me in with the confidence of a seasoned pro. She listened to all of the above and dug in. I have baby fine hair but a ton of it with one side of my head that is way thicker than the other. She hit the ball out of the park and when I need a touch up again, I"m going to ask for her. I was very nervous but when I saw what she was doing, I relaxed and enjoyed the 'ride'!! read more

Employees were nice and weren't rude; however, when asked to trim the split ends of my hair and to add a couple layers to my 8 inch long hair, they cut it to about 4 inches and it doesn't look good. read more

Great haircut! My hair is short and has several whorl areas that are difficult to cut. Really liked the fact that the clipper number was available from previous cuts. read more

Don't waste your time with this trash salon they never ask if you've checked in with the app then they take people that just walked in infront of you plus seems like the employees just got out off school don't know what there doing save your time and money go to arden great clips 10 times better read more

Been here several times in past year and they do a great job. Last week, I had Carrie for the first time and she did good! Haven't had hair addressed since Covid! So overdue but Carrie came through with a well styled me! THANK YOU Carrie! read more

Poor service and wrong attitude to be in service industry.. I won't be returning to this salon.