I had an extremely disappointing and distressing experience with this travel agency. Sensitive…read morepersonal information belonging to me and my family was shared without my consent. I'm sharing this so others understand the serious lack of care taken with clients' private information. I hope the agency reviews its data-handling and confidentiality policies to ensure this never happens to another family.

We took the Anaconda cruise and it was beyond amazing. The entire crew and the guides were just so…read morewonderful. Eric and Kevin ( the two guides) went far beyond their duties as guides. We had people in our group with food allergies and the kitchen staff did an absolute wonderful job keeping that in mind. Each and every item was delicious. The staff kept the entire ship sparking. They received us with hand towels after every excursion. I highly recommend Adventure Life esp. Jess and Petchie.

Our international flights were cancelled by United due to covid. The airline is offering a full…read morefare refund because they cancelled the flights. I called United and they told me that the tickets were never purchased, I need to get my refund through the agency. TravelExpress refuses to refund our tickets without us paying an "agency fee" of $50 per ticket--for tickets that were never purchased in the first place. I verified these tickets were never purchased through three different calls to United on three different days. She then told me in an email I "have a very skewed view from United" on the tickets. I verified through a former boss (who worked at a travel agency for 5 years) that often times tickets are put "on hold" by agents, and they are allowed to actually pay for these tickets at a later date. Next, she told us our tickets for an in-foreign country flight were not refundable, which a call to that airline also verified that those tickets were indeed refundable, less a $100/tkt fee per fare rules, which we knew of. Travel Express will NOT refund these tickets (less the $100 per tkt), either. She is holding our refunds hostage (for tickets not even purchased yet) for additional money to her travel agency.

From the owner: Travel Express is a full-service travel agency that specializes in planning international hunting…read moretrips and vacations. Our agents have the experience and the dedication needed to help you with all your travel and vacation needs. Let us help you plan the trip of a lifetime. Call today!

Only here at delta in MSO, can I show up almost 2 hours to check bags, and it take 45 minutes. Why…read moreis it a big deal? Well, people showed up after me, and still were called way before me. They kept calling other flights first despite me being in line. They had 1 person checking regular bags, and helping. People showed up 30 mins before the deadline to check bags and were rushed to the front, unlike others who planned ahead. Sorry but back In the day, if you were late that's on you.

We are sorry for this inconvenience…read more The opening salvo from Delta. Nothing could be further from the truth. We are (soon to be were) Skymiles members. Our recent trip included a late-night flight cancellation, due to the pilot calling in sick and their inability to find a replacement. This info came from the gate attendant. The airline then posted a sign that it was cancelled due to weather. The agent gave us passes for a flight the next morning and said we would get our boarding passes when we arrived. We got there, went to the service (?) counter, where a different agent guaranteed that we would have seats on the flight, that we would get boarding passes at the gate. At the gate, we were told that we were then advised that we were on stand-by status and NOT guaranteed seats. One lie after another. Thanks, Delta, we missed our grandson's birthday party.

Smooth, Scenic, and Super Easy! A MSO, is a fantastic small airport!…read more Missoula Montana Airport is one of the best small airports I've ever flown through. The newer terminal is bright, clean, and thoughtfully designed, with big windows that showcase the beautiful Montana mountain views while you wait. TSA has been friendly, quick and efficient, and lines are usually short, which makes the entire security process much less stressful than at larger airports. Getting in and out of the airport is simple - it's only a short drive from town, and wayfinding inside the building is straightforward, with baggage claim and rental cars easy to find. I also appreciate the onsite restaurant and gift shop, which provide enough food and shopping options for a regional airport without feeling overcrowded or hectic. Overall, MSO offers exactly what I want from a regional airport: friendly staff, an updated facility, quick security, and a welcoming first impression of Missoula and Montana. I actually look forward to flying in and out of here again! Thanks for memories! Hope to be back through here again!

Had no problem flying to Missoula from Alabama with my new paper STAR ID license along with my old…read morelicense, but had to pay the $45 fee in Missoula because TSA wouldn't let me through the gate. It was just a money grab, as if flying isn't already expensive enough with add-ons everywhere you look. Montana is pushing visitors away.