This is by far the most unprofessional dentist office I've been to. This place changed my appointment without confirming with me. I left work early to make this appointment and they told me that they couldn't take me at the time that I signed for WHEN I GOT THERE. The front desk person told me that she changed my appointment and left a message for me but did this without confirming. read more

Went in for a teeth cleaning and came out with a $2500 quote for nonsense work. They even tried talking me in to braces at 50 yrs old. The kicker? I didn't even get my teeth cleaned! They said I had to come back and they only clean sections at a time, so it would be multiple appointments. What a ripoff! read more

I love Dr. Magazine, and have been seeing her since 2002 or 2003, but this office has gone to shit. The front desk reps and Manager are extremely rude. Nobody even tries to help with anything. I have reached out multiple times for months, probably over a year now. I have left messages, and emails. I had a procedure done in 2022. and per Great Expressions policy; your procedures have to be paid upfront before anything can be done. I paid what my patient responsibility was the day of service. I am not constantly getting billed for what insurance didn't pay for. If the office didn't get prior auth, or the allowed amount was only what the insurance paid, then the remaining amount should be adjusted off. THAT IS NOT THE PATIENT's RESPONSIBILITY. ON TOP OF THAT, I have already confirmed with the insurance company that i do not owe anything more to the office. But has that been looked into? Nope, i gave ref # and the reps name i spoke to at the insurance and i am still being billed. Called today 7/16/24, and a rude manager wouldn't even let me speak, continued to tell me since i threaten legal action my last time calling, that she wasn't allowed to even speak to me. Continued to cut me off as i was speaking, telling me to call the corporate office, but wouldn't give me the corporate number. Called back again to get the corporate number, and the front desk lady answered and gave me 888-764-5380 - which isn't corporate, this is just for patient services. Best believe, I won't give up or allow this to continue to happen. And I'm sure Dr. Magazine doesn't even know what's going on in her own dental office. I give 5 stars to Dr. Magazine alone. I am a billing agent myself, and I KNOW MY RIGHTS AS A PATIENT. read more

I was told they had to pull three teeth. But the oral surgeon said i only needed one pulled which she did. However they still charged me for three. I asked for a refund and they said ok but did not. That was several months ago. I am still waiting. read more

Had 2 appointments and when I got there, my time was wasted. They are clueless, incompetent and know nothing about customer service. Never even got a apology, save your time and money, avoid this office. read more

Dental services was good, but their billing practice is the pits. My first visit was to be covered my my dental coverage. My second visit I paid in full at the time of visit in July, but they continue to send be a bill for that visit. I have been to the office three times to clear this up,. Each time they tell me there was a problem in the way they billed my insurance,. I was told it would be cleared up. This morning I get a call from a collection agency. read more

I always have a great experience when I go see either the Dentist and my cleaning. They are very respectful people. Been going there over 10 years or more read more

This is the dental story from hell! (Belcher road office)Above star should be minus 5! I went in for a crown which is where the horror began. They prepared the original tooth area for a crown. Then put a new epoxy on the area and told me to tightly close my mouth for 5 minutes. After 5 minutes I could not open my mouth. For the next 90 minutes the dental assistant and the dentist kept pulling and prying to get my mouth open. I thought they would break my jaw! I heard them go into the next room and say, they didn't know what to do? The assistant finally suggested Vaseline. After more pulling my mouth finally opened. Then 2 weeks later they put in the crown. Same problem with the epoxy. I week later I was in pain again. It seems some of the epoxy was not removed correctly and started an infection, as it was left under the gum. They wanted $450.00 to fix the infection they caused? I went else where. They still send me bills. I'm planning on a mal-practice suit if the bills continue. If you want to be part of a horror movie ---this is the place! read more

This dental office use to be the best, courteous, kind, pleasant, a great atmosphere, great people, in the last year to 2 years it's gone downhill, the front desk is abrupt, rude, nasty not helpful. Just mean.. some of the hygienist are rough, rude and task oriented..the place is not clean anymore no one cares, except Dr Magaxine, who tries her best to still pit on a happy face and still great, at what she does, but you can tell it's taken a toll on her. I never felt so disgusting with a dr office.. they need to fire the front desk and ger people who really like there job. I've been going here for 17 years.. time to look for a different office.. oh and they over charge you for everything.. read more

Friendly staff, short wait time, quick and easy procedures. Was scared of dentist but these people changed that for me. I highly recommend this location. read more

Doctor is great but front desk manager is extremely incompetent and rude. I wanted to move back an appointment because of my healing process as per the doctor. She told me because of claims my bridge work had to be done within a certain amount of time. So I had asked her to ask the doctor. She told me she would get back to me but never did. Upon calling two days before the appointment she says she never told me that her tone was not nice. I asked to speak with somebody else. She told me I'm the manager. When I asked for her boss or someone to make a formal complaint with, she proceeded to talk over me. I kept asking to speak with somebody else and she said I'm not a doctor. I'm not going to argue with you and you're not going to yell at me. I'm disconnecting this call, call corporate and hung up on me. When I called back several times I was placed on hold for long durations of time. And be transfered back to the manager I was having issues with I just wanted an number thank Maria for answering and giving me the number to corporate after the 5th call and several wasted minutes of my time dealing with rude customer service read more

I hadn't been to a dentist in a while and was quite fearful of having my molar removed, but Dr. Magazine and her staff were wonderful. I was able to schedule an appointment very quickly. From the minute I entered the facility, I felt very welcomed by the front desk staff, especially Giani (sp?). Dr. Magazine was attentive and patiently answered all of my questions. She was very kind and made me feel relaxed and comfortable during the visit. I especially appreciated the attention to my specific problem and no attempt to upsell (which I have experienced with dentists in the past). It was also very convenient to be able to have my molar removed the very next day by Dr. Foote, a highly skilled periodontist. read more

Corporate end of Great Expressions Sucks!! Over Charge, Cut Corners. They use substandard labs to produce product, time wasted with poor quality redoing over and over. If you use their care credit they charge you before work is complete. When there is a problem they threaten you with credit report. As SHAME because they have great people working for them. Give their Dr.'s flexibility to use better Labs. Dr Magazine and staff are wonderful. Very patient, experienced. Takes times with you to explain and very particular how things are done. She checks everything over to supply you with good quality care and products. Dr Simha is a great surgeon also. Always treated well by all. Hygienists are circulated to much, never see the same person twice. Hard to build a repour, its like starting over every time. read more

Walked in to a coughing receptionist. She said she wasn't feeling well. Next thing I know she said she had a terrible head ache. Really a receptionist with a cough and a head ache in a medical facility. You've got to be kidding me. I still can't believe this happened. I guess I'll just have to be scared to death for the next two weeks. SCARRY. read more

This was my second visit. I did not have the "add on" to the bill experience that was stated in the one other review. Dr. Magazine is very caring and takes her time to examine you. We love the dentist but have had issues with some of the staff over the past ciuple of years. My husband has been here multiple times and complains about the staff but goes because the dentist is excellent. My visit today was a good experience. My teeth are very clean and this was not the case on my last visit. Linda has been a regular hygenist there and I told her the last guy did not clean them well. She took her time to do a goos job. Cari in the front desk area is always very friendly. My children also did not get a good cleaning last time but today said their teeth feel clean. I think it is a new practice that had growing pains and now they appear to be getting it together. read more

Please DO NOT DO BUSINESS with this location!!!! I am so disappointed in the lack of customer service provided by this practice. I called two months ago to simply get an appointment for a simple panoramic x-ray and on the day of, they called to cancel. No explanation other than Dr. Magazine wanted me to call you to reschedule. furthermore, I would have been more understanding if they gave me an acceptable explanation, (Dr. is sick, x-ray machine is down, anything...) and didn't try to reschedule me in for an additional two months later, but instead I was given a telephone number to another location and told to call around and see if I could be seen today or sooner than September.. SMH read more

From the moment you walk in, you are greeted with a warm friendly smile. This is just the beginning of the perfect dental office and staff. The hygienist takes time to review your chart and make sure you are comfortable. X-rays and cleaning are a breeze and completely painless. You'll even have so many laughs and good conversations with the truly awesome staff that you'll forget you're at the dentist! And just when you thought your visit couldn't get any better, Dr. Magazine walks in and lights up the room. She's friendly, helpful, understanding, and genuinely cares for all her patients. I feel so lucky to have her as my dentist and you will too. If you're looking for a new dentist, this is the office you want to call. I recommend her to all my friends and once you get to that first appointment, you'll know immediately you made the right choice. read more

I would strongly recommend NOT going to this office. Dr. Magazine is very immature and is not professional at all. I was "dismissed" as a patient because I spoke to the dental assistant about not being comfortable telling her about my jaw pain and she heard me over in the next stall and came over to read me the riot act and caused a scene. They have refused to release my dental records and I spent tens of thousands in their office, paying cash with no dental insurance. Do not go to the Pinellas Park office. read more

Do not go here! Hubby went to get a cracked filling fixed. Dentist gave him such a massive infection he ended up in the emergency room. While at the dentist office they tried to push a $900 cleaning on him (Only $400 with our insurance) stating he has gingevitis. Also told him he needed his wisdom teeeth pulled as they were "too hard to keep clean" Not that he has any problems with them, just because it would run up our bill with them. So the dentist who insists he has such bad gums did the work, didn't give him any anitbiotics,even though he filled out questionnaire stating he has a compromised immune system, sent him home and within 24 hours his neck was so swollen from an internal infection he almost had to had a tracheodomy to help him breath. Called their emergency number, they said "I'm not allowed to contact the Dr after hours" what's the after hour emergency line for then??Fighting the pain and all caused his blood pressure to spike and almost gave him a stroke. Spent 6 hours in triage trying to get him setttled. When confronted the dentist said"Well I couldn't treat the infection until it was full blown. Otherwise it's like treating a cold before you have one" WHAT?? Guess who's being reported to the ADA and losing a client along the way. If I knew how dirty the office was I would have never sent my poor hubby there, emregency or not! Just to add, my hubby has nice pearly whites, two cavities his entire life, no wisdom teeth problems and is in good physical health with the exception of RA (thus the compromised immune system)Think I'm exaggerating?? Contact me for more details, please please please, do not go here and endanger yourself. read more

This is terrible place for me. They forced me to get x-rays but didn't tell me that my insurance wouldn't cover it. They're just a selling machine. They tried to up-sell me on everything from the moment I walked in. They charge way too much for everything. We will never be back. The office manager said there is blame to go around (regarding the insurance "misunderstanding") but she said she won't blame her office. They say they call insurance to check benefits but they don't. It's automated. Very condescending. read more

Dr. Magazine is great. She cares about her patients and will go the extra mile to help them even when they cause their own issues. I've been going to dr magazine for several years. She's always done great work and she doesn't lecture. I read some of the other reviews and think those people were their own problem. Never had any issues with dr magazine and the rest of the staff is always friendly. I've recommended family and friends to dr magazine and would still. read more

Dr. Magazine is an incredibly talented Dentist - she saved my smile! She is ivy-league trained and offers a distinguished level of expertise and ethical care. She is the consummate professional....kind, empathetic, and a great listener. She takes time to comfort and educate her patients. She offers options and ensures we can make informed decisions about our treatment plan. She makes personal calls to check on me after procedures. She treats my entire family and I recommend co-workers to her, all the time. She is very accommodating and never disappoints! I trust her skill and clinical knowledge implicitly and feel fortunate to have her as my dentist. The office is always very clean and the color palate is fresh and uplifting. The front desk, dental assistants, and hygiene team also do an outstanding job. Everyone is great work with and go out of their way to make me feel comfortable. HIGHLY RECOMMEND! Reading the other negative reviews is shocking - It's like they are talking about another person. Why blame the doctor for rules imposed by your insurance carrier?! You're a consumer, learn about your coverage. X-rays are a standard of care. For anyone to be dismissed, must have been a nightmare to deal with. Dr. M is one of the kindest most reasonable people on the planet! I would follow her anywhere. read more

Dr Magizine seems like a dedicated person but be prepared to wait. It took three hours to get an exam with xrays, my wife and daughter were luckier it only took them two hour for their first exam. Office staff were very rude from the afro-american hygenist to the receptionist. I called to scheudle my next app., asked if I would have to wait an hour to see the doctor and that I didn't have time to spend all day there. I was told to find another doctor. read more

Dr. Magazine is a wonderful dentist! She's is caring and she makes sure she's doing the good work that's needed. She's done two crowns for me and countless fillings. At this point this dentistry is the only thing that makes me feel comfortable in a seriously uncomfortable place. They take care on each step of the process and makes sure to share her care with every patient while still making you feel like you're the only one she's focusing on. No one likes to go to the dentist, or at least not many people enjoy it and she makes it an enjoyable process. Her staff is awesome too. Eva takes extreme detail in making her temporary crowns and doing everything possible to not cause any discomfort. I had serious dental issues and went to three different ones before my root canal specialist recommended coming here. I was so nervous like going on a new date or something but she made me all okay and calm. I've been coming for months now and I don't plan to change at all! read more