Amazing. We had a 16 hour layover at Heathrow so we decided to book a nearby hotel for the night…read more This was an amazing decision. It was a short uber ride from the airport, and the place was SO cozy and perfect. We ate the best fish and chips of our lives at the restaurant and then hopped over (across the hall) to the pub for a few drinks before walking right up the stairs and going to bed. The bed was comfortable (although Americans- take note that a king size bed in the US is much bigger than a UK King. I'd say the UK king was closer to a queen). There was a gorgeous coffee/tea setup with a Nespresso machine and pods, an electric kettle, some teabags, and chocolates to pair with the coffee. We had a balcony overlooking the river which was gorgeous! Everything about this place was cozy, cute, and felt so English.

After a few nights of questionable lodging in other nearby towns, arriving in Staines I wasn't…read moreexpecting much. Hoping, but not expecting, and this is the perfect way to go through life: Set your expectations low and watch your happiness meter rise. The Swan Hotel is a 16th century place of lodging sitting right beside the Thames. It's been refurbished to a stylish, immaculate inn with both a pub and a restaurant. Staines isn't a hotbed of activity so hanging out in the pub then stumbling up to your room is a very comforting plan. While it's true that a ball placed on the floor of my room would have rolled on its own (remember, 16th century building) it's also true that my room was a dream. With its luxurious bedding, mattress (1600 individual pocket spring mattress), and a French door that opened up to a tiny balcony overlooking the Thames River I'd have enjoyed staying longer. That such charm can be had for so little (rooms here can be had for about $125 per night) brings joy. The Swan Hotel is a Fuller property, a name I saw several times during my time in the UK. Based on my all-around excellent experience here I'd not just seek to stay here again but I'd also seek out other Fuller properties when returning to visit the rest of the UK.

I rather enjoyed my stay here as I had an overnight layover at Heathrow! My room for one person…read morewas perfect and it literally had everything I needed in a space that only had room for me to literally twirl around as everything was one step away! It had a TV, a bed perched up like an upper bunk bed, a gold-out step to get up into the bed, great lighting, fold-out table, luggage nook, plenty of plugs, shower, shower products, sink, toilet, towel, towel hook, trash can, fold-up chair. You can have coffee and hot chocolate anytime, and they have food they can warm up for you. I had been in Spain for 5 days eating yummy tapas but having Hong-style noodles was what I wanted - perfect! I borrowed a hair dryer too. Everything was so well thought out for your comfort, and it sure beats sleeping on an uncomfortable airport chair or trying to figure out the train into London when you are tired and just want to have somewhere to shower and lay down in comfort for awhile.

Really enjoyed my stay at yotel! I had a 15 hour layover after taking a euro trip with 7 other…read morefriends so this quiet little hotel space was just what I needed. The room was perfectly sized for one, and had all of the essentials you needed for a night. I'll admit it was a little difficult to find since it was tucked away in a different terminal than where I landed but everyone at heathrow was very helpful. The front concierge (Marta) was really helpful and was quick to offer me the free hot chocolate and coffee which was really necessary for me! Although I don't want to have another 15 hour layover, if I were to ever have one again, I would definitely stay at yotel again! It's reasonably priced and sure beats sleeping at the terminal!

Great Fosters Hotel was simply gorgeous. From the fabulous manicured grounds to the historic…read morebuildings and the excellent Michelin-starred restaurant, we absolutely loved our stay and highly recommend it. Our room was beautiful and we were grateful for the air conditioning. The Tudor Pass restaurant, now helmed by Executive Chef Stefano Du Giosia, had just reopened after a short break, ad we were the first dinner guests under his watch. Maitre d'hotel Chris was a charming conversationalist as we waited for the 7-course tasting dinner, sharing much hotel history with us. The excellent wait staff included Alex, Rose, and Luka who were all truly professional. Stefano came out of the kitchen from time to time to chat with us, explaning the dishes and their origins, as well as describing how closely he and his staff work with the hotel's gardeners to sustainably source vegetables and fruits on site and meats from the best UK regions: local lamb, scallops from Orkney, trout from Chalk Stream, and more. The presentations were lovely and the flavors exquisite. Luxury farm-to-fork! Most of all, the dining experience was friendly and cheerful, not stuffy. We highly recommend The Tudor Pass restaurant, whether you are a guest at Great Fosters or just passing by.

Worst customer service ever for a luxury resort. We had booked and CONFIRMED our reservation a…read moremonth in advance. Just 1 week before our arrival, the hotel contacts us to say " so sorry, we are over-booked. Sold out for an event." Bullcrap..... we are getting bounced for an event that will need our suite and bring the hotel more $$$$$. Their " solution" is to move to another resort almost 2 hours away from Heathrow and offered us an airport transfer. NFW- no free night or anything. We will go elsewhere where guests are treated better.

Nothing to complain about here. Adequate space, comfy bed, very quiet room and location. 7 minute…read morewalk across to M&S in Terminal 2 and 15 minute brisk walk to Terminal 3. The restaurant and bar looked nice but we opted for a bed picnic. Staff efficient.

The hotel rooms are a bit old. Past their prime. Breakfast starts at 6am (for an airport hotel it…read moreis late). Since I am an elite member and could not take breakfast, I was supposed to get points. They promised me points, but did not give me any points...

Beautiful hotel, old building with tons of charm, friendly staff, clean rooms…read more Only issue was rooms got very hot, AC is present but doesn't work, and windows don't open enough to allow much circulation. Otherwise it was an amazing stay, with a beautiful view

I found this hotel using lastminute.com after winning a £50 voucher from them. My boyfriend wanted…read moreto go to Thorpe park so I looked up a hotel nearby and found this hotel which is part of the mercure chain. I drove but found the hotel was on the other side of the road but no way to get to it apart from driving past and doubling back. What I should have done was follow sign for Hotel (stay in left lane) taking to to another round round which takes you to the right side! Hotel has 30 complimentary parking spaces and as we arrived at 5pm on a Friday it was half empty thankfully! Check in: two members of staff were dealing with lady wanting to move room, I was not acknowledged for 5 mins even as I stood in front of reception. Guy did turn and mumbled something that may resembled what do you want? I said can I check in? He started to check in but passed it to the other girl who was the proper receptionist (not sure if guy was the manager). She was more professional! Though I think the last person probably got them irate, trying to sort out her demands! I gave my Accor number and she upgraded me to a river view room and gave us two free drinks vouchers as meant to be one! Nice! Room was fine, big bed, bit dark looking and I couldn't get the heating to warm the room. I was worried it was ground floor but it was fine, not noisy at all. Breakfast: we paid £10 each on checkin rather than £15 on the morning so best to always ask the costs! It was nice and hot though my bf didn't like the cooked breakfast as much as I did. It was noisy as there was a group of people in there that obviously knew each other and would talk across the room at each other. It was so much better when they all left to go to legoland .. Yeah I could hear everything! Thankfully we were going to Thorpe park so my headache subsided when they left. There were other families in the room but they chatted with no loud voices! Hotel is only 10 min from Thorpe park so it is great location and in walking distance to shops and restaurants in Staines!

I stayed a week and can say I look forward to the remodel project. The facility needs updated…read more Due to airline issues I arrived early and they could not check me in. I asked if I could shower and change cloths and Natalia at the desk told me no. Not even in the pool shower our spa. She suggested I wait in the lobby five hours. The person next to me went to the spa and said they were more than accommodating. Natalia just did not care. The restaurant was buffet only and no ordering off the menu. I doubt I'll return

I've been to this hotel many times for meeting, but I only managed to stay here when attending a…read morewedding. The hotel has a beautiful setting on the banks of the Thames. It is just outside Egham in Surrey. It is just minutes away from Windsor and is very close to Heathrow Airport. It has plenty of grounds an although it's set off a busy roundabout. The hotel grounds at the rear are really scenic. The reception area was really busy when I arrived, and the hotel seems to be hosting several functions. I think it is mainly a business and conference hotel during the week, with special packages for weddings and partys at the weekend. I had a really nice room overlooking the front of the hotel. As I was only here for one night and most of the time at the wedding. I didn't feel the need to pay a supplement for a river view room. It came with all the usual facilities you would now expect at a UK hotel (tea, coffee making, iron and ironing board). There were also robes and slippers left in the wardrobe for guests use. The public areas were busy but there were plenty of option and spaces to use. The outside bar area and seating was plentiful. I really enjoyed sitting out here with a pot of tea after my breakfast the morning after the wedding. The hotel also has a spa that I was not able to use (free to guests), which I will try next time The breakfast at this hotel is one of the best hotel breakfasts I have had. It offered all the usual options, but just tasted so good. I've given the hotel 4 stars as the wait to be seen to check-out was really long and slow, with not many staff at the reception desk. I will come back though, and am already planning a family reunion here for 2016.

Loved my first night here. It was perfect after a terrible flight mistake that was made on our…read moreAirline's end. I came across this convenient hotel right off of Terminal 4. Great rooms, and what a deal. It's no wonder I had to book again the same week for another layover day. There rooms are so comfortable. Only negative was that there was a minor blood stain on my pillow which was really disgusting, the 2nd time around. (No pic provided, but #569 was horrid because of that) Please wash and thoroughly check your sheets, and esp pillow cases before presenting that to a guest. All and all though I would say a 3 1/2-4 because of that incident. If that didn't happen, a def 5 for me. Food was great too. Love how they have a restaurant and a Costa Coffee cafe. It's perfect, and convenient if you need a quick stay over night.

Premier Inns are the best value for those overnight stops. We always use them when available in the…read morearea. This time it was for a pre-flight stop. Avoids the worry of missing an early flight due to traffic hold-ups on the biggest car park in the UK, called the M25. Nice comfy room with everything you would need. Bed, TV, shower (with shampoo and shower gel) plus etc etc. Nice restaurant with good food at reasonable pricing. Bar. Perfect. In this case there was a parking charge but, no problem.

By Uk standard this was great. Had small fridge and tiny kitchen. We asked for sheet which is not…read morestandard in Uk or Europe. Not impressed by their breakfast but Europe breakfasts are generally cringe. They had ac which is rare in Uk. Very near the airport. Comfortable and quiet but if your doing alot in town the transportation cost and distance is a problem. We were in town for 2 or 3 nights and it was a mistake to stay by the airport but that were my hubby's boss chose to stay. If using public transportation you need more than one credit card. Credit card for each person to use public transportation like the tube, ferries ect.

We had a long layover at London-Heathrow & in desperate need of lodging. We found Staybridge close…read moreby within easy reach of the airport by use of public transportation. The beds were smaller than I would have liked but I am also 6'5". Despite their size (twin) they were super comfortable. To be honest I don't even remember my head hitting the pillow before going to sleep. The bathroom was much larger than other hotels. The rainfall shower was get especially after a long day of traveling. It even included a shower sprayer for those hard to reach areas or as the perfect improve microphone for singing.