They may do good work with the roofing process but poor customer service. After leaving two phone…read moremessages and one "contact us" message on the website we finally got a call. The owner said he was busy but would contact us in a couple of days to set up a time to get us an estimate. We never got a call back. Busy or not, if you tell a customer that you will call back, you call back.

So excited to have a new roof! These guys are friendly and efficient! When they left not only did…read moreI have a new beautiful roof, but the cleanup was incredible. I highly recommend this business. Thank you!

Al Lee Roofing was contracted to remove and dispose of our old roofing materials and replace with…read morea new roof. These old deteriorating materials were just covered up with an inferior roof product which only lasted about three years. The entire roof had to recently be redone by a reputable roofing company. They did an excellent job, one which we had expected Al Lee's roofers to accomplish and what we paid them to do.

When my house in Carp Lake needed a new roof, I called a lot of roofers. I chose Lee Roofing…read morebecause they were honest and upfront about pricing and scheduling. The install was fantastic and looks great. His guys did a wonderful job. I couldn't be happier!

Josh and his team member did some work for us and they were great. Professional, efficient and went…read moreabove and beyond. They educated me on things they thought were important for me to know. I really appreciate the work they did and will absolutely reach out again in the future.

Best plumbing service ever! We were so happy with our service, they are the most friendly and…read moreknowledgeable people and do an incredible job.

I have used B&B Roofing out of their Rochester Michigan offices and have found their work to be…read morevery reliable and competent. Recently I noticed they seem to be expanding (at least in my opinion) their work beyond roofing...maybe they always did general construction and I just didn't know it. So my comments are related only to their roofing work. I like that they take before and after pictures so you can see areas that only the "man on the ladder can see"

Posting for my aunt. I hired this company to remove several…read moretrees from my property and even paid an additional $500 to have five stumps ground down. The tree removal itself was excellent, which makes what happened afterward even more frustrating. Despite taking my money for the stump grinding, the work has never been completed. I've made repeated attempts to contact them, but my calls have been completely ignored. At this point, it's clear they have no intention of honoring the agreement or even providing the courtesy of a response. Now I'm forced to pay someone else to finish a job I already paid this company to do. If you can't complete the work you were hired and paid to perform, you shouldn't be taking customers' money in the first place. I no longer want excuses--I want my $500 refunded so I can hire a company that actually follows through on its commitments. Extremely disappointed with the complete lack of professionalism and accountability. Patti P.

Unreliable & unprofessional!…read more Recommended by a friend who had used them before so I had high hopes. An employee came out in October and gave a decent quote for removal and stump grinding. Told them that timing wasn't critical as we were closing down the cottage for the season. Had some follow up communication to indicate that Miss Dig had been out and requested photos when the job was complete. Got confirmation that this would be done. Fast forward to the following May and the job was never completed! I texted the employee I originally dealt with and got no response. A few days later I called the main number and spoke to the owner (Myles). I explained the situation and he indicated that he had issues with the employee and seemed sincerely concerned that the job hadn't been scheduled or completed. He offered to come out that afternoon or the next day to look at the job to reassess. He never showed up and won't answer or return follow-up calls. Although I wouldn't be happy, I could at least respect them if they decided to decline the job and let me know. I was ghosted instead! Contacted another local company and had the work completed within 36 hours at a slightly better price. Don't waste your time with Tree Timber Services- they may or may not actually do the job...

U.P. carpet cleaners did an excellent job on my pet stained carpet. Fred, the owner, was…read moreaccommodating to my tight schedule. He also had some trade secrets that he shared with me. Fred uses a portable machine, which I see works better than a machine in a van. He had me temporarily jack up the heat in my water heater to make the cleaning agents work better on the stains. He was also more reasonably priced than Stanley Steamer in Gaylord.

Day one: called Pat in mid afternoon told garage door spring was broken . Said he would drive by…read moretomorrow to measure spring. Day two: Pat stops by about lunchtime to measure spring. Day three: Spring has arrived and Pat replaced before I eat lunch. Fast quality polite professional personable service . Reasonable price, Pat will be my recommended go to for garage door service.

Our garage door wasn't opening or closing. Pat was quick to call us back and schedule a time the…read morenext day to come out. He fixed our garage in 5mins! He is also personable.