STILL getting SPAMed every single day despite repeated attempts to have my address removed from…read moretheir system. If they cannot figure out how to do that .. I would not trust them to install a furnace.

Since they sold out to a corporate mechanical company their service went downhill big time. They…read morerefused to sell a pilot light tube during a no heat situation in February. Bought parts from them since the 90's through the years. The manager was a complete ass about it too. I'll never darken their doors again. Half their mechanics aren't licensed either.

I wrote a negative review of John's Plumbing and Heating. I would like to revise my original review…read morefrom a 1 star to a 5 star. Brad the owner called me directly to explain the circumstances and was willing to send someone out immediately. I had already contacted another provider. I had jumped to some assumptions myself and was incorrect which Brad pointed out to me in a positive manner. My compliments to Brad for handling this bad review professionally. I apologize for writing a misleading review. Next time I need a plumber I will certainly contact John's Plumbing and Heating.

I want to express thanks appreciation for quick & efficient service this morning, 17 July 2025…read more Our downstairs AC went out sometime last night. I called John's Plumbing shortly before 8 AM and by 1130 James had driven 17 miles, troubleshot the problem, changed out an ECM, and had us back in operation After my wife made breakfast for our guests, it was nearly 80 degrees in the house by the time James was done. Now it's a comfortable 73. Our sincere thanks to John's Plumbing and James for fast and efficient service.

We have a lake house on Lake Nettie in Hawks MI. We have owned this cottage for six years now. We…read moreused other companies for the first two years and not very satisfied with their services. Zgorske plumbing and heating was recommended from a neighbor. Was in contact with Scott Zgorski and he sent his brother Chris. VERY happy with their service and very trustworthy. These guys are so trustworthy we gave them a key to our lake house and have them winterize and open the lake house up for us. Just give them the date we want the service done and it's taken care of in the fall and spring. Highly recommend these guys.

We had a pretty good water leak in the crawlspace under our cottage after we turned the water on…read morefor the first time this year. Called Zgorski Micketti Plumbing and they were able to meet us there on the date we selected. They were able to complete that job along with replacing a leaky shut off valve that went to our washer within 1.5 hours! They did exceptional work at a very reasonable price. Very professional and honest.

We recently had our septic system and drain field replaced, and we couldn't be happier with the…read moreexperience. After many quotes, we felt they were very fair and honest. They were outstanding from start to finish. Terry took the time to answer our questions, explain the process, and ensure everything was done correctly. His knowledge, professionalism, and attention to detail gave us confidence throughout the entire project. What could have been a stressful undertaking was handled smoothly and efficiently. A special thank you to Charlene in the office as well. She was incredibly helpful, organized, and responsive, making scheduling, communication, and paperwork seamless. She was so patient working with us and handling all of our questions. It is abundantly clear that customer service is a priority for this company. The crew was hardworking, respectful of our property, and left the site in great condition when the work was completed. It's refreshing to work with a company that does exactly what they say they will do and truly cares about their customers. We highly recommend Terry, Charlene, and the entire team to anyone needing septic or drain field work. Thank you for making a major project such a positive experience! Julia

Great job I was…read moreable to make a quick phone call, schedule the appointment right away, which was a great positive for T&M Plumbing They showed up 1/2 hour earlier than promised, which was great for our home needs The price paid was definitely better than I had thought, since it was really an emergency situation for us It was great to know, that they will send me a reminder about the need to clean the tank in a few years

Professional, prompt, and thorough. Never tried to get me to more than was necessary. Strongly…read morerecommended. David Joseph

Had a bad clog in my kitchen sink and they were able to come out the very next day. Got it all…read morecleared and cleaned everything up. Very nice young man. I recommend this service highly.

From Indian River, Michigan. Great customer service, efficient, knowledgeable and explained…read moreeverything. Kasey did a great job!!

Furnace issue. Kasey arrived on time. I explained that my thermostat says the heat was on, but…read morefurnace actually not coming on. He checked that out. Problem resolved. Kasey explained what he did very well and I understood. Kasey was polite and easy to talk to.

I had a plumbing emergency at midnight. My boiler mate blew out and my basement was flooding…read more They were here within a half hour and set an appointment within a reasonable time to do a complete replacement. I definitely recommend this company. Very professional service.

Great customer service! Very professional and knowledgeable plumbing technician who was friendly…read moreand helpful. Highly recommend this business to Northern Michigan Homeowners.

Maybe caught them at the right time of the season but response and service was exceptional. The…read moreinstallation guys, Jacob and Vance, were polite and worked their butts off getting the new system (residential central air) installed in just a day. Highly recommend.

They sent a service guy out the same day that I requested help, maybe it was the next day, and the…read moreguy would not leave without doing it right. He knew that my situation had to be improved, went back to the office to gather some extra pieces, and came back and did a great job. I will be using these guys again

Had an issue on a vacation home. Called the after hours number and got a call back within 15 min…read more John was able to help me with the problem over the phone and get me back up and running. I have used BCHC in the past and have had nothing but good, HONEST and fair service. I would highly recommend them and don't feel you will get over charged. Jim Y

This company is a total pleasure to work with they are prompt, responsive and professional they did…read morea great job of installing our heating and cooling system. If we had any issues they responded immediately. I would highly recommend!

New to the Alpena area. Referred by my realtor and could not have picked a more professional…read morerepairmen than Joe. Fixed our aging furnace quickly and even brought in a vacuum to clean up once repairs were done.