High quality service! Very detailed oriented!…read moreWell maintained facility! Highly recommended!

Wonderful experience here. Great clean facilities and awesome staff. Would certainly recommend to…read moreanyone looking for extra storage space!

Undercover storage is family owned and operated .clean well maintained facility .with modern…read moresecurity .each unit is alarmed with private codes .some units are heated 24 hour access. Vehicle storage available.

Very helpful and nice people. Secure and easy access. Great prices and nice facility. Their newly…read moreexpanded lot has plenty of room to accommodate my large trailer. Thanks Mike !!

Wonderful customer experience. Super helpful and great with communication. Definitely recommend!read more

vehicle was broken into with a few days of being parked here. side window completely broken out of…read morevehicle. Will not use again.

Despite what the property manager for the Oak Park location may think, it is not proper etiquette…read morein customer service or otherwise to lecture a customer. Over the course of these last 3 months in having to interact with the property manager over the telephone to be told that I as a customer was rude to staff which was not true as there are cameras on the premises which may or may not record sound and to see and continue to pay for storage at this establishment despite being cut off in verbal conversation or flat out LIED to or about is beyond what any normal customer would tolerate. The fact that I had to have someone else call after the manager left for information that she should have released do that business could be completed in a decent fashion is far beyond what it means to be CUSTOMER SERVICE ORIENTED LET ALONE PROFESSIONAL OR FRIENDLY. A previous opinion of a situation or even a customer should.....

I have had a terrible experience at this location with Tory. I had a mishap with a UHAUL truck on…read moreSaturday, July 25, 2026. The truck had the wrong mileage on it when I rented it. It was off about 30 miles, not to my advantage. I did'nt catch it until I left the storage unit. I called as soon as I caught it on Saturday morning. I was told to take a picture of the speedometer and it will be corrected on Monday morning. When I called Monday morning to let the staff know, who was Tory, I was a little upset, but I did not cuss or raise my voice. She decided that I was an irate customer and she was not going to let me get in her space and she would not talk to me any further. She was explaining to me the policy about checking the truck out before I left to see if it was OK. I really did not have time to do that in the parking lot before I left. I told her I had calmed down, however, she still refused to talk to me and hung up on me. I called back and she let it go to another location, I have been at this facility for 12 years renting trucks and storage space, I have never had any trouble. Good Customer service is rare. At this point I am trying to find the regional or area manager to make a complaint. They did correct the problem, but there was no reason for her to hang up on me.

There are so many options for storage rental but this is the only place out of 7 businesses that I…read morecalled, that had a live person answer and she was so helpful. What a relief.

I loved storing my schtuff here as much as to be expected. Put it in, close the door, fuhgetaboutit…read moreuntil you actually need it and put that cycle on repeat. What made the whole experience pleasant however was the manager of the facility, Teri. She is very friendly, professional, accommodating and she makes this place an overall stellar mini storage facility. They sell packaging supplies like boxes and tape, locks for your unit and Uhaul rental vans/boxtrucks are available for rent. There is a coded gate for entry and Teri lives on the premises which adds an additional sense of security.

I requested a vehicle for a sudden move I had to make and went with the local Attic Storage around…read morethe corner of my old place. The service here by Marius is AWESOME, he helped me with the van and all the things I needed but he added in a personal touch and helped me navigate and find a doctor to help with my family members sudden health issues. He called just to check in and worked with me as I needed the van for longer than expected. I couldnt imagine a better person to have met during this time in my life. He was also very professional and helped me figure out which things I'd need to make the move easier. The prices here are fair and I took out the extra coverage cuz credit cards don't cover rental equipment and the cost per day was very reasonable and just so easy to pick up and drop off and extend my rental. I'd recommend this place to anyone for their U-Haul needs and special shoutout to Marius he's a real gem of a guy and helped me with finding movers last minute and really just made a difficult situation easier and customer relationships are very important to me he's genuine, thoughtful and kind so I'd recommend this location to anyone as they go above and beyond in my recent experience.

I've stored my car with Your Attic Storage for the past 3 years. Marius is wonderful to work with…read more The units are always very clean, secure, and well maintained. Highly recommend!

I had a baby grand piano moved from one residence to another. It arrived on time with no issues…read more They were very courteous and professional. I would definitely recommend and use this company again.

Thank you YES! They arrived on time God Bless you Most moving companies are late and I can't sit…read morearound and wait all day I highly recommend this moving company

This is a large, 3 story climate controlled storage unit complex of the kind you'd see at Storage…read moreWars. You know, long hallways with uniform and neat metal overhead doors. This location sells moving/packing supplies, has rental van/boxtrucks available, PO boxes, sells locks and even has some offices available (if setting up shop in a storage unit is your idea of a good time). There is indoor parking for your loading/unloading convenience, and access is gained via an overhead door operated by a gate code. Because of the different levels there are evelators and several carts which you can use to make hauling your stuff easier. Make sure that you abide by the opening hours which are between 6:00 am and 10:00 pm, because if the alarm is set off a $250 fine will be assesed. If you don't return a cart and leave it in your unit there's $25 down the drain. If you put trash by the dumpster versus in the dumpster, $75 will be charged for illegal dumping. $10 mandatory lock purchase as you can't use your own, $20 one time administrative fee upon start of the lease and monthly $1 invoice cost if you opt for paper bills (you can opt out of this!). Be sure to pay on time because there is a tiered fee structure for that, too. They seem to be fee happy here so just make sure you read the rules and regulations and use common sense and you should be good, I think they are just deterrents for potential unreasonable folk. I'm no saint, but I don't foresee any fees in my future so I'm pretty happy so far. Ironically even with abovementioned charge for a lock and administrative fees, the cost for a climate controlled unit is very reasonable. Due to the nature of what we are storing climate control is a must, and I was happy to hear the quoted costs in comparison to some other facilities in the Metro Detroit area. One gripe is that 2/3rds of the carts were tied up with packages destined to be picked up by FedEx by one of the businesses renting an officebox. When inquired about this with management we were told it is a regular, normal occurence. When a hand pallet jack is available, is it too much to ask to pack shipments on a reusable wooden pallet for the sake of consideration for the other several hundred tenants in the building?