We recently had a broken septic pipe and Terry Melendy was recommended to us. He always answers…read morehis phone, he came to us exactly when he said he would to assess the situation, gave a quote, and showed up exactly when he said he would the next day. (Actually, a bit earlier, but that was better, and we had spoken on the phone.) The job was difficult...pipe broken in 3 places, but he and his assistant worked diligently to find solutions for us, and they were finished in about 3.5 hours. He approached a difficult task with a can-do attitude, and a hearty laugh. And he stuck to his quote. On top of it, after they dug up our yard, they meticulously raked it back out and even the tire tracks leading up to the work site. You really couldn't tell they'd been there. I can't recommend Terry and TRJF Services highly enough.

A big shout out to Ricky, Chris, Casey and the team members I haven't had the opportunity to meet…read moreyet. They have a daunting task and I want to thank them for their assistance, consideration, and wealth of information they share about my new home. Joan Terry. Lot 212. Cedar Village

I will go homeless before I rent from these people…read more I looked at a few places through them and left disappointed every time. The first time I had the pleasure of the person who was going to show me this place fight with her BF on the phone... The second time they couldn't find the key so I had driven an hour and a half to see NOTHING. If you work at DHMC, call HR and they will get you free access to a housing website, they are awesome. Otherwise, Craig's List is good.

Ledgeworks is amazing. They offer fair market apartments and though they could've raised rents…read moresubstantially during/post Covid in a scarce housing market they did NOT do so. Professional, courteous and prompt in all responses.

If you enjoy stress free living you should probably look elsewhere. This company is nothing but a…read morebunch of money hungry (insert derogatory term here). They will be all nice nice to get you into a "great" apartment only to show up unannounced, take weeks to fix things, be unavailable and just RUDE in any type of communication. Their building managers and staff could use a real lesson in etiquette. Also, not COIVD friendly at all. They barely clean on their designated saturdays. The place is consistently filthy. The place is marketed at "luxurious" prices but once that contract is signed it is anything but luxurious! STAY AWAY!!

I have rented from this company and they are very intrusive, they were consistently needing to come…read moreinto my apartment for things that they had done just a few months prior. They say they don't allow drugs but my experience says otherwise considering every day the hallway where my kids walk through smelled of marijuana.

I have rented from twin pines for years, the absolute worst landlord I've ever had. Not very good…read moreat there job at all you can complain until you're blue they say they care but they don't they love sending out letters about rules but don't enforce them. They don't check on there building's you can't get ahold of anyone half the time and if you want to speak to the property manager well forget about it, let's just say if I had the money I would never be renting fro them

Tony bled me dry. I finally fired them when he charged me the same money for the painting laborers…read moreas he charged me for the foreman!!! His answer to me... I have a business to run... And he made a deal with a tenant while I was out of the country to pay her heat and she would reimburse him. Guess what? When she renigged, he took all the money he was owed out of my account!

I decided to buy some property as an investment, not thinking about stuff like driveway shoveling,…read moregrass cutting, salting sidewalks, landscaping, etc. I figured out pretty quickly that even though I have years of experience doing that sort of stuff, I just didn't have the time. There are certain things in life that you get to a point that it just makes more sense to pay someone else to do them. Like changing the oil in a boat engine. Tony, Melissa and the crew at CURA are just that sort of resource. They take care of the stuff that I don't have time to do. More importantly, they are proactive in that they take care of the things that I might not yet have thought of. A year or so ago we got hit with an unexpected snowstorm and while I was concerned with my kids getting to school on time, shoveling my own driveway, warming up my wife's car, feeding the dogs, etc., their team was already scraping my property's driveways and salting the sidewalks so I didn't get my behind sued by a tenant or just some passer-by. I hate that some other customer had such a bad experience. But honestly, I think that they must be using a different company named CURA. The folks I use are bulletproof. If someone had slipped and sued me, I would have been totally screwed and would have no defense. I'm no ambulance chasing attorney, but I've certainly seen their ads on TV and know that anybody will sue anyone for just about anything nowadays. So let's just say that person got a $50,000 settlement for their "back injuries". CURA prevented that and protected me before it even happened or I had even thought about it. Court costs, legal fees, witnesses, depositions and probably biggest of all TIME. They saved me all of that. Now ask me how much their service is worth!

This woman is not kind. Rent from anyone else -- there are other options. She will take absurd…read moreamounts of money from college students, exploiting them every chance she gets. Note how every positive response is from 1) someone who knows her personally or 2) a graduate student. She will take advantage of you and treat everyone on your lease poorly. Also, there are many rats. The exterminator refused to come into my rentals basement because it seemed "too toxic".

I am a former Dartmouth graduate student who rented from Jolin for 5 years in Hanover. She was…read morealways very responsive to maintenance requests and respectful. She made sure that she or another staff member alerted me at least 24 hours in advance before someone would enter my apartment. My apartment was well taken care of and a very nice home to return to each day. The rent prices were reasonable for the quality you received and consistent with prices for the area overall. I highly recommend renting from KCC if you want quality housing in the Upper Valley, follow the rules, and are polite with staff. I suspect the negative reviews here are left by former tenants who were not communicative, disrespectful to staff, and had unreasonable expectations. The Upper Valley has a housing crisis, so it's critical you alert the leasing office prior to Thanksgiving if you'd like to renew your lease for the next year. If you are considering a new lease, do not take too much time to decide, because apartments are rented out on a first come, first serve basis. Additionally, if there's a problem with your apartment, you need to let Jolin or another staff member know; they won't know unless you tell them. The staff were always polite and friendly with me because I tried to be polite and respectful as well. Lastly, KCC rents out hundreds of rooms - be respectful of their time and realize they have hundreds of other tenants they're trying to accommodate other than you. They will get back to you in a timely manner.