We recently had a broken septic pipe and Terry Melendy was recommended to us. He always answers…read morehis phone, he came to us exactly when he said he would to assess the situation, gave a quote, and showed up exactly when he said he would the next day. (Actually, a bit earlier, but that was better, and we had spoken on the phone.) The job was difficult...pipe broken in 3 places, but he and his assistant worked diligently to find solutions for us, and they were finished in about 3.5 hours. He approached a difficult task with a can-do attitude, and a hearty laugh. And he stuck to his quote. On top of it, after they dug up our yard, they meticulously raked it back out and even the tire tracks leading up to the work site. You really couldn't tell they'd been there. I can't recommend Terry and TRJF Services highly enough.

Ledgeworks is amazing. They offer fair market apartments and though they could've raised rents…read moresubstantially during/post Covid in a scarce housing market they did NOT do so. Professional, courteous and prompt in all responses.

If you enjoy stress free living you should probably look elsewhere. This company is nothing but a…read morebunch of money hungry (insert derogatory term here). They will be all nice nice to get you into a "great" apartment only to show up unannounced, take weeks to fix things, be unavailable and just RUDE in any type of communication. Their building managers and staff could use a real lesson in etiquette. Also, not COIVD friendly at all. They barely clean on their designated saturdays. The place is consistently filthy. The place is marketed at "luxurious" prices but once that contract is signed it is anything but luxurious! STAY AWAY!!

Property manager, Shaina Kelley, email: shaina.kelley@greatnorth.net,…read more is extremely rude and dismissive. Condescending, even. All because she's being asked to do her job. It's like pulling teeth to get these people to do anything. Had to practically beg her to get in touch with the unit owner who's tenant is smoking cigarettes and getting all over my clothes and everything I own by coming through the vents, electrical sockets, Under the doors. The unit costs just under $2000 a month and I'm living inside of a burnt cigarette. Not to mention the heat was having issues this entire past winter in multiple units. If it wasn't running uncontrollably hot then it just wasn't working at all. No one wants to do anything about anything here. They allow dogs to crap all over the property and they don't do anything about it. Most complexes make you give a dna sample from your dog before you move in. It's a disgusting business. I'm most upset about the lack of communication over the entire last year. There's also plenty of needles laying around for the kiddos to pick up and play with bc they don't care to make sure their property is clean. Finally after a year they managed to get someone out here to get the wasps nest taken down. Didn't bother to inform any of us of where to pick up our mail or any news that we won't be receiving it until they get new mail boxes. Sitting here waiting for important documents in the mail for over a week and only found out because of a neighbor.

Would not recommend renting any property managed by The Simpson Companies to anyone…read more We rented a property from them for 2 years. Maintenance would show up unannounced and enter and then proceed to yell at us to lock our dogs up. If they had given notice of their arrival (as legally required to do so) the dogs would have been secured before they entered. This happened on multiple occasions and when brought up to them they would tell us how they were "so sorry" and "this will never happen again" only for it to happen many more times. Additionally we had a serious mold issue in the house. We tried contacting them many times (phone calls, emails to the manager, emails to the main info email after getting no response) and they kept brushing us off. Telling us if there was mold it was because we weren't running the dehumidifier as per our lease. We actually had gone out and bought 2 additional dehumidifier's and had them running 24/7 and the mold was still growing everywhere. They only came in and took action after we called the town in for an inspection and the town found many other violations around the house. And the only "action" they took was to paint over the mold. We ended up having to throw out most of our belongings when we moved out due to the mold contamination. Crazy how many health issues started after we moved in and cleared up after we moved out. Lastly we had 2 occasions where they "lost" our rent payment and tried to say we never paid and were late on rent when we had proof of the rent being received by them. When we furnished proof they magically found the missing payments. On top of all of that rent is outrageous but that is a problem all around the upper valley, but when you add in all the problems with the house we rented, rent should NOT have been that expensive.

From the owner: Roof cleaning, Heat Pump Installation, Construction, Renovations, Remodeling, Home Repairs, Service…read moreWork, Real Estate, Leasing, Real Estate Sales, Real Estate Agent, Property Management, Rental and Investment Property Management, Facility Management, Commercial and Retail Management, Condominium Board Management, Community Association Management, Development, Acquisitions and Entitlement

So a mixed experience. We were selling a house and Relax &…read moreCo helped clear out some items and also clean. The workers were all very professional and warm, on schedule, and did a solid B+/A- job of cleaning - vacuuming, dusting, bathrooms, kitchen, etc. Clear out was also fine. However, one side of a sliding pocket door was knocked off its hanging rail by the cleaners (it's never had an issue in 30+ years). I think they may have opened it too far when sliding open. When I noticed it before they left, they acknowledged it happened. Later, following up through our realtor, Relax & Co refused to accept responsibility or to fix it. Relax & Co never reached out to me directly to try to remedy the problem. If you break something while working on my property, that should be your responsibility to fix. Their workers were fine, but I would not trust this company at the management level to hire them again.

Speedy reply. Very professional. I'm amazed at the number of projects they can handle.read more

This woman is not kind. Rent from anyone else -- there are other options. She will take absurd…read moreamounts of money from college students, exploiting them every chance she gets. Note how every positive response is from 1) someone who knows her personally or 2) a graduate student. She will take advantage of you and treat everyone on your lease poorly. Also, there are many rats. The exterminator refused to come into my rentals basement because it seemed "too toxic".

I am a former Dartmouth graduate student who rented from Jolin for 5 years in Hanover. She was…read morealways very responsive to maintenance requests and respectful. She made sure that she or another staff member alerted me at least 24 hours in advance before someone would enter my apartment. My apartment was well taken care of and a very nice home to return to each day. The rent prices were reasonable for the quality you received and consistent with prices for the area overall. I highly recommend renting from KCC if you want quality housing in the Upper Valley, follow the rules, and are polite with staff. I suspect the negative reviews here are left by former tenants who were not communicative, disrespectful to staff, and had unreasonable expectations. The Upper Valley has a housing crisis, so it's critical you alert the leasing office prior to Thanksgiving if you'd like to renew your lease for the next year. If you are considering a new lease, do not take too much time to decide, because apartments are rented out on a first come, first serve basis. Additionally, if there's a problem with your apartment, you need to let Jolin or another staff member know; they won't know unless you tell them. The staff were always polite and friendly with me because I tried to be polite and respectful as well. Lastly, KCC rents out hundreds of rooms - be respectful of their time and realize they have hundreds of other tenants they're trying to accommodate other than you. They will get back to you in a timely manner.