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    Great Plaines Blind Factory

    5.0 (3 reviews)

    Services - Great Plaines Blind Factory

    Blind installation

    Shade installation

    Shutter installation

    4 More Services

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

    Great Plaines Blind Factory Photos

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    The Blind Man

    The Blind Man

    3.4
    (20 reviews)

    I'm sad to say that The Blind Man has become a 1 star company. After two successful Hunter Douglas…read moreshade purchases and installs with Tim over the years, I didn't hesitate working with them on a custom Roman shade order. Their son, Ben, helped me find a near perfect fabric match to my curtains, and we were all set to go. However, once the product arrived (5/11/25), the experience went downhill quickly. The new shades look nothing like our previous Roman shades, which were only replaced because after 25 years they no longer were able to go up or down efficiently. The newly installed ones are not tidy or crisp when pulled up or down like our previous Roman shades, even though The Blind Man had them and photos as a reference. Before ordering, I asked to see a sample of what my shades would look like when finished. I was told that because it was a custom order they did not have any samples or even photos to show me. Therefore, I took it on faith that since they had both my shades and photos of them the end result would look like my current shades. Unfortunately, the final product did not remotely resemble my current Roman shades. When they are in the down position, they just hang there like a bedsheet. Each shade also appears to have excess fabric that creates large Vs on both sides of the shade. The craftsmanship of these shades make them something I do NOT want to look at for the next 20 years. Because of my immediate disappointment, on May 13th, my husband contacted The Blind Man via e-mail to find out what could be done. Janie, the consultant/designer, was immediately on it, which we appreciated. However, after her meeting on May 15th with the workroom representative and owner, the owner has been ghosting us under the guise of trying to figure out what to do. We should have had a resolution by May 16th at the latest. It's been almost three weeks now since we started e-mailing and stopping in to find out about these poor quality shades. At this point, we would just like the shades removed and our money returned. I would NOT recommend working with this company if you need custom shades or draperies. Their final product does NOT meet expectations, and the owner's communication with customers is subpar. DO NOT RECOMMEND. I will continue to update this review to note how long it takes them to resolve this issue to our mutual satisfaction.

    Very long story. Hope we can get a refund. After a lengthy discussion with Hunter Douglas, it's…read morebetween the dealer and the customer, bottom line. Hunter Douglas was gracious and understanding but we are customers of the dealer, The Blind Man. Hunter Douglas is a quality company. Not sure what happened with The Blind Man.

    Great Plaines Blind Factory - shutters - Updated June 2026

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