It has been nearly impossible to get a hold on anyone at their office…read more I have had luck reaching Karen, who was incredibly helpful, but unfortunately, she was unable to help me with my specific inquiry. She did,however, ensure that the appropriate person follow-up with me in a semi-timely manner. I wish she was the person I had to deal with, she is the only person I have spoken to at this office with a professional attitude.

Beware of this discriminatory management company. I applied to an apartment in one of their…read morebuildings and was told I qualify (good income and good credit) but was denied because I'm not married? (which is illegal and technically housing discrimination) they only said it verbally I guess they didn't want written proof. They asked me and my boyfriend for countless documents - I even provided proof of our perfect on-time rent payment history - and yet they strung us along only to tell us they denied our application. It's a very shady company and very discriminatory to treat people like this. Beware

Got a call back from them and quickly realized a bait and switch was taking place. "The apt. You…read morewere interested in yesterday was rented today, but we have others starting at $1500" so he got hung up on. He sends a text calling me rude and said he was going to remove my info...um, good save me the trouble. Girl bye.

I can't say enough about Jillian's professionalism and attention to detail. Our apartment was sold…read morein record time, she expertly handled all details of the sale and followed through each step of the way with care. Her advice on pricing, staging, etc. was spot on. Jillian really knows the industry well and exceeded our expectations. She was a true pleasure to work with! You don't need to look any further for a broker.

When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

The agents they have are good(some), but the company as a whole is not good. I worked there..In…read more2024 they had a mass exodus of over 70 agents and they advertise they have 146 agents but only have 60 agents. If you look it at all these reviews most of the agents are gone... as well they also only have about three reviews this year

David was amazing! Couldn't have asked for any better broker for my apartment. He had all the…read moreknowledge, insight that made the process so easy and efficient. He did a great job scanning through prospective clients, and found me the best renter(s) whom I've got along with very well. Thank you David and looking forward to working with you in the future.

This company has my private, unlisted cell number on their website along with information about my…read moreproperty. I have asked them to remove my number but they totally refuse. Because of this I get constant annoying calls from speculators, trying to buy the house where I live that is not for sale. This is an invasion of my privacy and it's just a good example of bad business practices that clearly show this is not a good company to do any sort of business with. Also they're very dishonest, when I first contacted them they insisted my phone number is not on their site. But every time I ask a caller how they got my number they tell me from the Property Shark website. If I could I'd give them negative stars. These people are shady, I wouldn't trust any of the information on their website.

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

We had the pleasure of working with Craig Paulson recently on an apartment search for my 21 year…read moreold daughter and friend. Craig was amazing. He spent a whole day with the girls on a search for the perfect apartment and neighborhood. They truly found it In the Upper West Side of Manhattan. The rental process was not easy but Craig stuck with it and did a ton of work behind the scenes to secure the property. The girls are so happy and so are the parents. Craig also made their day of apartment hunting super fun for them complete with a ride through the streets and park on City Bikes. I highly recommend Craig for any of your real estate needs.

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Very knowledgeable, responsive and professional. NYC can be a challenging place to find the right…read moreapartment, Real NY's expertise helped me find a place that I absolutely love!

This 5-star review is for Glenn Edwards…read more When searching for a new apartment, my boyfriend and I were avoiding listings with brokers because we were weary of fees and results. Our entire experience securing our amazing new apartment - from first email inquiry to the signing of the lease - was made seamless and pleasant thanks to Glenn. We saw the apartment (a total steal) and signed the lease within one week. Glenn was incredibly responsive - always a quick text or email away. He's a machine - always ready to jump into action! We have felt very well cared for, and cannot recommend him enough.

I want to talk about this guy named Glenn Edwards who is a full of s@#$…read more I was desperated looking for an apartment in middle of january. It was the first time I was dealing with real state people. This guy took 100 dollars to do the credit check. I was pretty sure i was going to get the apartment since my credit was excellent 780 points and I have an income of 60,000 dollars and it was only 1,100 dollars for an studio apt. He told me first it was going to take 5 days to get the credit check but it finally took 2 weeks and on January 29th he told me that we were not approved I asked him why. He never gave a clear reason he just said. "It was landlord deccision and it was gave it to somebody else" i asked him if i can get a copy of my credit check. He denied to do it. I check my credit later and there was no inquire in my credit. That means they never run the credit report and who knows how many people he did the same thing. Please be careful with this guy. He is a theft

I was very fortunate to have many classes with Jim Watson in recents months. I'm happy to say that…read moreJim was instrumental with regards to me passing the NY State Exam for Real Estate Salesperson. Jim is extremely knowledgeable and very passionate. Take his classes- he's infectious!

From the owner: The finest Real Estate office in Queens with its full service system is now serving with its best…read moresales team to find y our next home or to sale your home with top dollars. We have 7 teams leaders are here to help you. We have buyer's brokerage specialist who will help you finding your dream home within a very short time. We also have attorneys, Mortgage Bankers on board to help your all housing needs. Come & visit us today!

If I could give Tomer Hatuka 10 stars, I absolutely would!…read more I had been living remotely in another state for a few years and suddenly needed to move back to Queens with very little notice. I contacted more than 40 brokers over the course of two weeks, and no one was able to help. I was ignored, told my budget was unrealistic, or advised to wait until the rental market improved. Unfortunately, none of those options were possible for me--I was running out of time and desperately needed a place to live. I came across Tomer's ad online and reached out late at night to ask about seeing the apartment. By the next morning, he had confirmed a showing, and I was on my way from Manhattan to Queens. From our very first interaction, Tomer was responsive, efficient, and genuinely helpful. The first apartment I went to see ultimately wouldn't have been ready in time for my move-in date. I was already preparing to leave New York empty-handed and was running out of options. I had broken the lease on my current apartment and was facing the possibility of having nowhere to live. I asked Tomer if he happened to have anything else available. Instead of telling me to lower my expectations or wait it out, Tomer was incredibly understanding. He told me about another apartment he had that wasn't even listed online and asked if I could come back a few hours later to see it. A couple of hours later, he texted me to confirm the details. I had just checked out of my hotel and was rushing back to Queens with my luggage and my dog in tow. The entire day was chaotic and incredibly stressful, but Tomer remained calm, accommodating, and professional. Within hours of meeting me for the first apartment, he had arranged another showing. And that second apartment checked every box--and, most importantly, it was available for my move-in date! I told him I wanted it, and he immediately sent me the application by email. From that point forward, everything was seamless. Tomer has been incredibly responsive by both email and text, and he has always been clear, organized, and upfront about everything I needed to know. He turned an extremely stressful situation into one that felt manageable, and I genuinely couldn't be more grateful. If I hadn't met Tomer, I honestly don't know how much longer I would have been searching. I would wholeheartedly recommend Tomer to anyone looking for an apartment. He truly went above and beyond for me, and if I ever need to move again, he will be the first person I call!

My bf and I were looking for an apartment for two months to no avail - a lot of brokers do the ole…read morebait and switch which is incredibly misleading not to mention beyond frustrating. I was lucky enough to stumble upon this listing within two hours or so of it being posted. I called, left a detailed voicemail and less than 5 mins I got a call back from Jonathan. Immediately I was at ease just from his voice - yes, that's a thing. He sounded calm, collected and easy going. Next thing you know, we're driving to see the property, same day. I mean, does it sound like it's meant to be or what?!? Anyhoo, we get there and the pictures are exactly like the real thing. So many postings make the place seem bigger than it is so I was so relieved. I knew I wanted to sign right away. Jonathan made the whole process so much easier and reassuring. He was attentive and extremely responsive - I never felt like I was left "hanging. " Even if he couldn't get back to me with a specific inquiry, he would text me an update. My bf really wanted to see one more property but his contact was taking DAYS to get back to him which just goes to show how unreliable other brokers can be. So I was like, screw your contact, Jonathan is our guy just say yes! Lol All in all, a great experience and I'm so grateful we crossed paths considering how emotionally draining apartment hunting already is. Now that we have the lease signed, all that's left is to do is fight about the furniture. Yay!

Ron is incredibly knowledgeable and will fight to get his clients/customers the best deal possible…read more He's not afraid to get his hands dirty either ;-) Overall a pleasant experience! Highly recommend him & Gotham West Realty for all your Real Estate needs! A+

Ron was the best. He made us comfortable from day one and we rented our place quickly to great…read moretenants. Total pro - use him