I am honestly blown away by all of these positive reviews of this agency…read more My experience was just the opposite. I own two houses in Roanoke County and went to this agency after seeing their ads in The Roanoker Magazine. Liberty Mutual had more than doubled my homeowners premiums over the last three years. So, I called them to see if they could do better. I got a return call the next day..,and they said they could not help me. REALLY? Their ads are clearly deceptive. They did NOTHING to try to find acceptable coverage for me. Think again...about using this agency. It appears...that they only want the "cream of the crop" rather than the Average Joe kind of risk. Shame on them. Allstate wrote me two new homeowner's policies immediately with same limits that I had with Liberty Mutual at MUCH LESS premiums. Definitely...a crappy experience with Meador Insurance Agency.

Bill has been so amazing to deal with since trying to obtain flood insurance after the last big…read moreflood in Roanoke! He's answered my ridiculous questions day and night, in and out of work, and walked me through the whole process. His staff is great as well! In a sea of stuffy old insurance agents, he's totally different. Highly recommend you at least talk to him and see if he can either help protect things you may not have even realized you needed to protect, or maybe even save you some cash by switching to one of the companies he represents. I already love having a real person I can pester with my questions and concerns. Thanks Bill!!!

They have taken care of our homeowners insurance for the last 15 years also insurance on an HOA…read more that I was treasurer on for many years. They are friendly and efficient so nice to deal with a family run business. Would recommend them.

Looking for an agency that answers the phone and is invested in serving you? Willard Insurance…read morehandles not only my personal but my business needs as well. They answer the phone and I am more than a number to this family run business. They do reviews of my accounts to make sure we have the best prices. They are always friendly and offer the most superb customer service I have experienced in the industry. They take the time to explain all my options and work to find the coverage we need. It is rare to find a company so invested in serving their clients but Willard Insurance goes above and beyond to take care of my family's insurance needs.

Sheena has help me alot with getting insurance on my kids vehicles. She made it easy and work to…read moreget me and my 2 kids a good rate on our vehicles.

They are helpful, polite and willing to goths extra mile to give great customer service. claims…read moreare handled promptly and efficiently.

I have been working with Webb Donald ever since he came an agent for State Farm, and in that time I…read morehave enjoyed doing so. He's helpful, kind, and seems to address issues with compassion and understanding. He has a good team working under him. In the amount of time I've had to file a claim, once on my house when the tornado hit it, and then a towing reimbursement, (granted the latter was pretty straight forward), both were handled easily. Now that I have moved almost 100 miles away, I continue to work with Mr. Donald for my insurance needs, because I believe that when you find someone you enjoy working with, you should continue to do so, and with todays era of computers, managing things online, and so forth, I have no reason to go elsewhere.

I enjoy dealing with you on my insurance. "Service with you is always timely and pleasant." Thank…read moreyou so much for your excellent service, patience and consideration of my insurance needs.