Absolutely love Brown Insurance! This is one of the best places to find some of the best quality…read morein customer service. I've worked with Brown Insurance both commercially and personally and have always been incredibly impressed. The employees here are very helpful, always focused and ready to answer any questions you may have. If you know nothing about insurance or are confused about insurance then a call to Brown Insurance is a call you need to make.

From the owner: Our office specializes in Personal, Business, Life and Health Insurance for the New River Valley…read moreand beyond.

Was on the wait for a while, talked to a friendly man named Kareem on the phone and he was very…read morepatient and understanding of my situation, thank you!!!!!

I spoke with Stacey and she was great and made sure everything was right. Great customer serviceread more

Chris Turman has been exceptional help with my car insurance since I first got my car over a decade…read moreago. He is consistently available, informative, and supportive when I need help and information. Most recently Chris has been a fantastic advocate and resource after my car was in a very unique accident. I highly recommend working with him and his company!

We cannot say enough about Chris Turman! He has taken good care of us as his customers. We have a…read morefew different policies with Chris; life, car, rental...he has walked us through each one carefully and we always feel like we know exactly what we are getting. He takes meticulous care of details, and makes sure we have the exact coverage we need. He has always taken the time to answer our questions when we had them, whether it be in person or over the phone. He is very connected to the community and reaches out to folks with encouragement and recognitions of things they do in the community. Couldn't be more grateful to have Chris as our agent.

I am honestly blown away by all of these positive reviews of this agency…read more My experience was just the opposite. I own two houses in Roanoke County and went to this agency after seeing their ads in The Roanoker Magazine. Liberty Mutual had more than doubled my homeowners premiums over the last three years. So, I called them to see if they could do better. I got a return call the next day..,and they said they could not help me. REALLY? Their ads are clearly deceptive. They did NOTHING to try to find acceptable coverage for me. Think again...about using this agency. It appears...that they only want the "cream of the crop" rather than the Average Joe kind of risk. Shame on them. Allstate wrote me two new homeowner's policies immediately with same limits that I had with Liberty Mutual at MUCH LESS premiums. Definitely...a crappy experience with Meador Insurance Agency.

Bill has been so amazing to deal with since trying to obtain flood insurance after the last big…read moreflood in Roanoke! He's answered my ridiculous questions day and night, in and out of work, and walked me through the whole process. His staff is great as well! In a sea of stuffy old insurance agents, he's totally different. Highly recommend you at least talk to him and see if he can either help protect things you may not have even realized you needed to protect, or maybe even save you some cash by switching to one of the companies he represents. I already love having a real person I can pester with my questions and concerns. Thanks Bill!!!

Great customer service! Would really recommend this agent if you are looking to get any type of…read moreinsurance, answers all questions with patience and has the best knowledge to get you the best option/deal whether is for your business, auto or home. Awesome service!

Very dedicated, was able to get us car insurance quotes explaining the difference in coverage as…read morewell as providing portals for lowering the cost of same while improving coverages Recommend Juliana , very professional Jorge

I have had Shenandoah Life Ins for approximately 20 years. We pay our premiums on time and because…read moreShenandoah miss applied my premium payment (they applied both payments to my husbands accounlt) they said my account lapsed. Shenandoah then said I needed to reinstate it and have a physical. We tried to explain it was their error and they agreed it was their error, but there was nothing they could do and I had to reapply. I went and had the physical and was denied because was 11 pounds over their weight limit for my height. I passed everything on the blood test and blood pressure test but they denied me because I was over by 11 pounds. I am not obese I work out, but unfortunately denied. This is a terrible company to work with!! their representatives, just keep repeating themselves with canned messages and cannot help at all