i would like to recommend the appliance doctor located in poteau, ok. my washer stopped working…read moreand i called them to come to my home to evaluate what the the problem was with the washer. they were prompt and had the washer fixed the day after i called them. i will be calling them again if i should have any further problems with my appliances. thank you. Robert and Helen Swinford

From the owner: We buy, sell and repair most major brand appliances. If you or someone you know needs an appliance…read moreserviced we do service calls 7 days a week! Message us today for any questions! We service within 50 miles of Poteau!

I had a great experience with Fix-it Guys when my dryer went out. Bill was prompt, knowledgeable…read moreand courteous! He called me in advance to remind me of my appointment time and took the time to listen to my concerns regarding the dryer. Bill was able to resolve the problem on-site and did another courtesy call to make sure everything was working properly after he left. Overall, I have nothing but great things to say about the Fix-it Guys!

When something goes wrong, Fix-it-guys is the first company we call. They have fixed all my issues-…read morethe same day! What other company can do that? Two thumbs up!

A. You can find better deals elsewhere. B. You may have to…read morewait over a month for your furniture or appliances depending on what's available in the store. C. NEVER order furniture here. You need to make sure you can inspect anything that you purchase--and if you have issues, don't count on getting them resolved. Example: If you order top of the line and pay top prices, you expect excellent quality, a matching set, furniture that holds up and doesn't have defects. When it takes a month to get this furniture and it is rushed and you get different stories about how the different pieces were taken from two different places (one manufactured for order and another collected from a showroom) due to excessive time taken to fulfill, and then told they were both manufactured in the same place at the same time but different rolls of fabric were used explaining the slight variation in color....you have nothing showing manufacture date and cannot speak or resolve with manufacturer, and you have very limited means of correcting this expensive and regretful purchase--along with a household full of appliances that could have been purchased somewhere else. There is no way to get that manufacturer to take care of this. Now, you are left with two overpriced name brand pieces of furniture that are not great quality and the reclining loveseat has gaps you can see through to the other side, a dirty looking couch that is uncomfortable and noisy with protruding boards in the arms, and no way of getting the matching and long lasting furniture you had hoped to purchase. This is what you will be stuck with--expensive mistakes. Please look elsewhere.

I purchased an Amana washer on 6-10-19 from the store in Poteau over the phone had i deliverer…read more6-12-19 per my request. The installer although a nice enough guy not very bright. When he left he had left packaging material under the washer and when i removed it the washer was rocking so i called right away and had him come back fortunately he had not gotten far and came and resolved the problem i read all the materials instructions right away so i could understand the new fangled washer with sensors and what not and after 3 weeks of working good it stopped and course is was on the weekend i unplugged it for 24 hours and plugged in back in same issue so i called on Monday warrentee department per my paperwork and i have registered my washer right away so i was in the system they kept me on the phone while they called baetz to set me up with a service and told me that they would call so after a few hours i called warrentee dept back and baetz and rejected me....I called them and they said they had initially rejected me because i was too far away. No even checking to see that I had purchased it with them less than a month ago and after they it they not so infinite wisdom had realized that i have purchased it there they said they would send a service tech to check and fix i am not feeling that confident about it after the incompetence of the installer they had sent out not sure what to do but as it typical form i am still waiting about my 3 week old broken washer not to impressed

We needed a new heating element for our dryer. Romane was the third recommendation through Yelp…read more The first two apparently were not local businesses, Romane came out, diagnosed the problem, ordered a new part. Romane is very capable, very personable and polite. If needs arise. We will be calling him.

Romane is great! Fast, determined the problem and corrected it quickly and efficiently. He also…read moredid a check of the machine to see any other problems coming up. I recommend him!

Excellent service Professional…read moreHonest Very knowledgeable about his business platform & Dependable

The cost to come out to service was non refundable, but promised to come back to install a part…read morefor our icemaker. The girl on the phone was friendly, but when the servicemen came to install the part, it was the wrong part. He said he would be back in a few days..that was 3 weeks ago. Never heard back.

Our appliance repairman retired and I called Pro Tech to repair our leaking refrigerator. We set up…read morean appointment for Friday, but he called Thursday afternoon and said he had time to come out if that was possible. Goodness, a repairman that comes out early! He was at our door in a short time and did an excellent job fixing our problem. I consider us very lucky to find such a competent serviceman on the first try. Fair pricing and very personable. He and his wife run this home town company.

From the owner: Fort smith Appliance and A/C Repair Specialist Call Today!…read more479-462-7787

Your room better be clean or they will not service you...even after you clean up the space...who…read moreneeds 3 strikes when one strike will do!

12/22/20 @2:30 David arrived on time but without part. "Have…read moreto order it". Need 50% of $244 today and schedule hopefully next week. I had sent a photo of the model number and was under the impression that the part would be obtained and ready for installation. Such was not the case. They did not want to order the incorrect part. Laudable, yet still there was NO phone call to clarify the required part. Additionally, David was curious as to whether I HAD ACQUIRED the part. So, a busted trip. I called the owner and was assured he would call back. I did not think arriving without a part was professional and then to have the technician state there was a $89 service call. What he did was take a picture of the model number placard that I had previously sent.