I recently hired Upfront Home Services to clean my tile floors in my home, and I couldn't be more…read moreimpressed with the results. From start to finish, the entire experience was smooth, professional, and honestly--refreshing. Luis arrived right on time, came fully prepared, and immediately got to work. He was not only efficient but also incredibly detail-oriented. Every inch of my floors was treated with care, and the difference was noticeable right away. Stains I thought were permanent are completely gone, and my floors look brand new again. Very happy with the results.

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Called on Sir Grout for resurfacing, polishing and sealing. The company offered free estimates with…read morea consultation that took approximately 30 minutes. Scheduling the work took a little longer than expected but I assumed they are busy. The technician that completed the job was very meticulous in preparation to ensure that no cabinets or appliances were damaged. I was impressed with the final product and would recommend their service but the cost may give you pause.

Jose recently regrouted and sealed our custom shower area, including the curved glass block wall…read more He did an amazing job. It looks better than it did originally. The biggest surprise is that he cleaned up all the fine dust afterwards. The job was superior and we would not hesitate to recommend Jose with Sir Grout to anyone that needs any regrouting and sealing application. We wish he had done this when we first redid the shower. Could not be more pleased.

My carpets look great! They were dirty. We tried doing them ourselves and just didn't get the…read moreresults we did with Jetty. Even offered stretching the carpets out but it wasn't in our budget. Bit most definitely on the thing to do list.

Provided a quick and reasonable quote, offered next day service, provided a quality service, clear…read moreand honest communication. Will definitely be a repeat customer!

The brought the carpet back to life. The value, quality, service is over the top. The price I paid…read morecompared to what I got you cannot beat. I wish I could have the come out every week!

From the owner: At FreshStart Steemers, we specialize in carpet, tile, and grout cleaning, upholstery care, rug…read morecleaning, and dryer vent maintenance. Whether it’s pet accidents, stains, or stubborn odors, we’re here to restore your home’s freshness! Our Services: Carpet Cleaning – Say goodbye to dirt, stains, and allergens. Tile & Grout Cleaning – Bring back the shine to your floors. Upholstery Cleaning – Keep your furniture fresh and comfortable. Rug Cleaning – Renew your rugs and extend their life. Dryer Vent Cleaning – Prevent fires and improve airflow. Why Choose FreshStart Steemers? Specializing in pet accidents, stains, and odors Friendly, non-toxic cleaning solutions Fast, reliable service at affordable prices Pet and family-safe Satisfaction guaranteed! Let us give your home the FreshStart it deserves! message us today for a FREE estimate!

Doug did a great job cleaning my porcelain tile. He explained the process, I'm very pleased will…read moredefinitely use him again.

Cleaned all of my tiles. Felt it was a little expensive - Clean buff and reseal the grout. Great…read morework but i wish it was cheaper.

Great work performed by Andy and Octavio, they stuck around until the work was done it was almost…read more2200 as they wrapped things up. Professional, courteous and a great attention to detail, most companies build a great name based on the quality of their people and these guys demonstrated it. The product worked amazingly well during installation, it was a dramatic improvement with almost no damage. I am looking forward to seeing how well it will perform in years to come. Thanks to the entire staff, in conclusion the pool deck is more than 40years old I feel, we will get many more years of use. Will keep everyone posted on how the product performs

From the owner: Superior Grouting Services is the preferred choice for grouting service in Houston, TX, Gulf Coast…read moreRegion, and the nearby areas. We offer a wide range of different types of grouting services that are completed with professionalism according to the highest industry standards. Since 1983, we have been providing specialty grouting services to aid our clients in completing their projects with superior results. You can depend on us to provide you with exceptional grouting services using the best tools and equipment for the benefit of your project.

Highly recommend Chad's Carpet Care. My mom has dementia, and it took some extra effort to get her…read moreout of the house. They were so gracious working with me. Her carpet was terrible, and now looks great! Fast, efficient, and kind.

I absolutely LOVE this carpet company! I found them in 2018 after years of using another company…read morebecause of the coupon in the mail. I am so glad to have found this company the cleaning job is AMAZING! MY brother recently had his carpet cleaned in his townhome and used another company. When he saw my carpet we said, "whoever's you got to clean your carpet did a great job" he proceeded to tell me the person who did his carpet was half the price I paid but looking at my carpet he said the cost I paid was worth it and I agree. My fiancee also raved about how great of a job was done. I love this company and will continue to use them for as long as they service my area. By the way. Although my brother stated his cost was half the price I paid...this company I'm my opinion has GREAT prices!

I highly recommend Grout Cleaning of Houston. Izzy was on time and did a great job of cleaning our…read moretile. I am going to start having it done once a year. The price was very reasonable for our large area.

From the owner: Marble cleaning, tile cleaning, grout sealing, brick cleaning, concrete cleaning and any other hard…read moresurface restoration. We bring the shine and finish back to dull and damage stone surfaces. We seal out dirt and spills from tile and grout. We enhance natural stone like slate and travertine. And most of all, we specialize in customer service and satisfaction, providing value and performing at reasonable rates.